Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel that any review that I leave would be bias as I am a Court Secretary for over 30 years.”

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“very caring and friendly.”

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“Pleased with benefits so far but disappointed with communications. Before lock down we were only notified about social events when they were aleady full.”

Helpful Report

Hi Kay, thank you for leaving a review. We’re sorry to hear the events you were interested in were full. Do get in touch with your Court Secretary and they’ll be able to update you on future events, as soon as they are able to take place again. Kind regards, Foresters.

“Very good service and happy staff”

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“Made very welcome, lots of friendly people and lots to do socially. Clear products to take up if required.”

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“Excellent social programme, with some very interesting trips and venues. Range of grants available to assist both younger and more mature members.”

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“Friendly and fun they organise good days out to places I wouldn't ordinarily consider”

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“Friendly and community focussed.”

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“I have had good service from Foresters as a saver, but they really need to build a proper website so that postal statements are not needed and savings can be accessed without telephoning. Very old fashioned way of doing business.”

Helpful Report

Hi Garry, thank you for your review. We hope to offer members online access soon as we know it is something many of them want to see. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk Kind regards, Foresters

“Great service, friendly over phone but dropped a star as no online portal”

Helpful Report

Hi Kathryn, thank you for your review. We hope to offer members an online portal soon as we know it is something they would like to have. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk Kind regards, Foresters

“Excellent service from our local Foresters Court Chatsworth representative. Very pleased with my experience”

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“Foresters Friendly society is made up of a network of members grouped into local social 'courts' groups each shepherded by officers and a accessible secretary and a HQ commercial operation providing investments intwined with life insurance for those of us on modest means through to bonds starting at £5000. I never receive correspondence about the performance of the actual products I took out or confirmation after acc opening of funds arriving but reading between the lack of mention of this in materials and customer services lack of a answer, believe this happens once a year in July after some pooled actuarial process.”

Helpful Report

Hi Luke. Thank you very much for leaving a review. I'm pleased to say your annual bonus statement will be sent out in the next few weeks, and this will update you on your plan's performance. If you need any further information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“Very helpful and friendly staff who take onboard feedback. I was particularly impressed recently with regards their listening to feedback regarding the discretionary grant.”

Helpful Report

Hi Andrew, thank you very much for your positive review. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on 0800 988 2418. Kind regards, Foresters

“Applying for the savings plan was easy and I have really valued the regular communications and being made to feel part of a very friendly society.”

Helpful Report

Hi Alyson, thank you very much for your positive review, it's great to know you feel part of the family. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on 0800 988 2418. Kind regards, Foresters.

“Excellent Service and support provided during Covid-19. I did not use it but reassuring to know it was there. Faultless, would not hesitate to recommend”

Helpful Report

Hello Wendy, thank you very much for your 5 star review, we really appreciate your comments. If you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on 0800 988 2418. Kind regards, Foresters.

“very helpful service, good value”

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“Is all good Would be better if there would be an website updated where people could log in and follow them plan”

Helpful Report

Hi Aniko, thank you for leaving us a review. We know online access to their plans is something our members would like to have, and we hope to offer this soon. In the meantime, if you need any information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk Kind regards, Foresters

“Only way to get real life insurance rather than temporary rubbish”

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“To date I have not received an actual update to see how my investment has performed , hence it’s difficult to give you feedback”

Helpful Report

Hello, thank you for leaving a review. We are currently producing our annual bonus statements which will provide an update on your investment's performance. These will be sent out by early August. If you need any other information about your savings plan or membership benefits, please do not hesitate to get in touch on memberservices@forestersfriendlysociety.co.uk. Kind regards, Foresters

“Excellent website, easy to navigate and sort out. Thank you”

Helpful Report

Foresters Friendly Society is rated 4.4 based on 659 reviews