Foresters Friendly Society Reviews

Name: Foresters Friendly Society
Address: Third Floor, Enterprise House, Ocean Way, Southampton
Rating: 4.40

4.4 Rating 659 Reviews

85 %

of reviewers recommend Foresters Friendly Society

Company Reviews

Metrics

Info

4.4

Based on 659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Foresters Friendly Society:

Foresters Friendly Society has been helping with family finances since 1834. As a mutual society, we don't have shareholders so our profits are instead distributed to our policyholders in the form of bonuses and also through our Foresters Extras membership package.

Visit Website

Phone:

0800 988 2418

Location:

Third Floor, Enterprise House, Ocean Way
Southampton
SO14 3XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a lot of issues with service delivery at your Southampton office”

Helpful Report

Thank you for taking the time to leave us a review. We are sorry to hear you weren't happy with our service delivery. We’d be happy to look into this for you. Please email memberservices@forestersfriendlysociety.co.uk or call us on 0800 988 2418 with some more information and we’ll be in touch. Kind regards, Foresters

“Always there if you need them”

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“A really genuine and people's mutual trust.”

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“Everyone that I have spoken to have been very helpful and friendly.”

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“I am still witing for my M & S voucher”

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Thank you for taking the time to leave us a review. We are sorry to hear you’ve not received your voucher yet. We will look into this for you and will be in touch shortly. Kind regards, Foresters.

Dear Paul, we’re pleased to let you know that your Gift Card has now been sent via first class post. Having met the 3 month investment criteria required as per the terms of the offer, the additional delay was unfortunately due to the initial impact of the current lock down and changes made to ensure our staff are safe and can work from home. We are sorry for the delay and to also thank you for raising this with us. If you don’t receive your Gift Card, please do let us know. You can contact us via email memberservices@forestersfriendlysociety.co.uk or by phone 0800 988 2418. Kind regards, Foresters.

“Fairly efficient customer service. Recommend.”

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“Pleased with the 50 plus plan unfortunately I did not receive my £50 marks and spencer gift card.I contacted foresters today (28/04/2020)and they replied to say they are looking into it.”

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“I am very happy with the service you have provided”

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“Easy to deal with and feel more valued trusting my money with a society rather than a big bank ... have never needed to contact apart from a change of address and that was done smoothly and efficiently .. would highly recommend”

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“I and my wife have not long joined and due to the current circumstances have not been able to attend any of the meetings and as such we are unable to provide a true review of the Society. We look forward to meeting members when the current situation changes.”

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“We were pleased with the product which was clearly promoted.”

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“Does what it says on the tin!”

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“Have had only helpful advice from FFS”

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“Friendly staff good communication”

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“Hi. Think you have me confused! I have been a member for around 50 years and all our family and grandchildren are members or have policies with you. I have taken out nothing recently. The only recent communication has been in connection with our Granddaughter, Casey, whose Policy has recently matured. Kind regards.”

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“I have always had savings plans but now I am 57 some companies will not accept me as they say I am too old. Very pleased to see you didn't put this on your website and we're happy to accept me. Thank you”

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“Ethical, seamless, just what I was looking for. Well done!”

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“I’ve only been to one meeting everything else been cancelled due to the Coronavirus”

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“All the people I have come into contact with have been friendly helpful and supportive. The event I attended was well organized, enjoyable and the evening enabled me to meet new people and join a lovely community. Thank you”

Helpful Report

Foresters Friendly Society is rated 4.4 based on 659 reviews