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Food Alert Reviews

5.0 Rating 66 Reviews
100 %
of reviewers recommend Food Alert
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Phone:

(0)20 7244 1900

Email:

jessicafrostick@citation.co.uk

Location:

7-8 Savile Row,
London
London
W1S 3PE

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Jo is our sure foot auditor and she is full of knowledge. Her audits are very thorough, but we see that as a positive as it allows us to see where we can be hitting the best of the best, rather than average. She is very polite and her reports are very detailed allowing us to make vast improvements
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Posted 1 year ago
Good afternoon, Thanks a lot for sharing your thoughts! We're thrilled to hear that Jo has been such a valuable resource. It's great that her thorough audits and detailed reports are helping your team identify areas for improvement. We'll make sure to pass on your feedback to Jo and the rest of our team. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Jojo was great this was my first solo audit and I was quite nervous but she made me feel so comfortable during the visit laughing and joking but also was full of new information and tips. Was very informative and precise about what we needed to improve in my restaurant.
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Posted 1 year ago
Hello there, Thank you for taking the time to share your experience with us! We're delighted to hear that Jojo was able to make your first solo audit a comfortable and informative one, and we'll make sure to pass on your kind words to her. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Very helpfull, especially for new startups!
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Posted 1 year ago
Hi there, Thank you for your 5* review, we really appreciate your feedback! Best wishes, Jessica Frostick The Food Alert Team
Posted 1 year ago
Recently worked with FoodAlert on a number of projects. They are professional, flexible and extremely knowledgeable. Helped write and review customer specifications prior to submission and advising on legal compliance.
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Posted 1 year ago
Hi Helen, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Worked with Food Alert in multiple businesses and always receive a top class service. Most recently spent time with JoJo shadowing an audit and she did an excellent job and gave coaching as needed
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Posted 1 year ago
Hi Adam, Thank you for taking the time to leave us a 5* review! We're thrilled that your recent experience with JoJo during your audit was excellent, and her coaching was valuable. We'll share your kind words with her. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Always there to help and support with whatever needs we have as a business.
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Posted 1 year ago
Hi Michael, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Jojo is great, she is always fair with her scoring and incredibly detailed with her feedback and support for the general managers. Her feedback at Ops level is always concise and to the point.
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Posted 1 year ago
Hi Garry, Thank you for taking the time to leave us a 5* review! We’re really glad Jo has been so helpful to you and ! We'll pass on the positive comments to her, she’ll really appreciate it. Kind regards, Jessica Frostick The Food Alert Team
Posted 1 year ago
Jo was fantastic today and really clear in her communication about any issues she found. Helped us all understand where we could improve and also taught us a few key pieces of information in regards to Food safety L4 that we will definitely be passing on to other team members.
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Posted 1 year ago
Hi Kylie, We're delighted to hear that Jo's visit was a success! We’re really glad she's so helpful to you and will pass on your amazing feedback to her. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Had the opportunity to work alongside Jo on several occasions when visiting the site. Incredibly knowledgeable & always willing to offer guidance along the way. A real pleasure to have in venue.
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Posted 1 year ago
Hi Mike, We're thrilled to hear about your positive experiences working alongside Jo! We're delighted that she has been a real pleasure to have at your venue. Thank you for taking the time to share your feedback, and we'll make sure to share your kind words with her. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Jo is an excellent coach, always keen to help the team and store management.
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Posted 1 year ago
Hi Chris, Thank you for taking the time to leave us a 5* review. We're really glad Jo has been so helpful and we’ll pass on your kind words on. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
I've been present at a number of audits and risk assessments that Jo and Stephen have conducted, they were both thorough, consultative, really helpful and prepared to go the extra mile giving advice.
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Posted 1 year ago
Hi George, Thank you for sharing your experience with Jo and Stephen during audits and risk assessments. We're delighted to hear that they have been so helpful and always going the extra mile. We'll make sure to share your amazing feedback with them. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Excellent service. I always get great advice and guidance from John.
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Posted 1 year ago
Hi Colette, Thank you for your 5* feedback! We'll pass your kind words on to John. Kind regards, Jessica Frostick The Food Alert Team
Posted 1 year ago
The Best Auditors I have had the pleasure to work with ....Professional /Informative and most of all a massive support to the teams on site . Jojo and the team at Surefoot/FoodAlert always go the extra mile to make sure we have what we need and always on hand to advise in every situation ......
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Posted 1 year ago
Hi Simon, Thank you for taking the time to leave us a 5* review! We’re really glad JoJo and the team have been so helpful to you and we'll pass on your amazing feedback to them. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Becky has supported our site for a couple of years with HACCP implementation and ongoing food safety audits. Her visits are always a positive experience and she explains things extremely well. A pleasure to have on our team.
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Posted 1 year ago
Hi Susan, We're delighted to hear about your positive experience with Becky! It's fantastic that her visits are a positive and informative experience, and that her clear explanations are valuable to your team. We'll pass on the positive comments to her she’ll really appreciate it. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Love working with JoJo, super professional, always in communication and honest about visits. She leave the sites with more knowledge than when she arrived and makes my team feel supported and looked after.
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Posted 1 year ago
Hi Lucy, Thank you for taking the time to leave us a 5* review! We're thrilled to hear about your positive experience with JoJo, and will make sure to share your kind words with her. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
I have worked for Honest Burgers who are a client of Surefoot and have been for many years and can only say this is by far the best service. Surefoot/Food Alert have only ever given the best support throughout my time with the company and have always been ready to advise at any time I have needed it. When the time comes for my own business or others I may join- I would only ever think of Food Alert- Massive shout out to John Chipping during my time in Bristol and Stephen Traynor in Liverpool
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Posted 1 year ago
Hi Sian, We really appreciate your continued support and 5* feedback. It's wonderful to hear that you've found our service to be the best, and we're thrilled to have been a reliable resource throughout your time with Honest Burgers. Thank you for highlighting the support you've received from John in Bristol and Stephen in Liverpool. We'll pass on your amazing comments to them, they’ll really appreciate it. All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Our Auditor, Josie Brown, was highly proficient, knowledgeable in Compass processes & procedures, professional and friendly. She made the whole process very easy in what could be a stressful situation.
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Posted 1 year ago
Hi Sue, Thank you for taking the time to leave us a 5* review! We'll pass on the positive comments to Josie, she’ll really appreciate it. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Highly efficient, professional and respectful.
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Posted 1 year ago
Hi there, Thank you for your 5* review, we really appreciate your feedback! Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Our hotels had an amazing professional audit. It was great to have the team on site. Thank you.
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Posted 1 year ago
Good afternoon, Thank you for taking the time to leave us a 5* review! We really appreciate the positive feedback. Many thanks, Jessica Frostick The Food Alert Team
Posted 1 year ago
Good professional visit, auditor was was very pleasant and friendly
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Posted 1 year ago
Good afternoon, Thank you for taking the time to leave us a 5* review, we’re glad you are happy with our service! All the best, Jessica Frostick The Food Alert Team
Posted 1 year ago
Food Alert is rated 5.0 based on 66 reviews