Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.86

4.9 Rating 3,922 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 23rd January 2025

Margaret Valentine

Folk Interiors Ltd 5 star review on 22nd January 2025

Heather Wetherell

Anonymous

Anonymous // 01/01/2019

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“Very fast and efficient service. Well presented.”

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Posted 2 years ago

Thank you so much for sharing your experience with us Robert. We hope to see you again soon!

Posted 2 years ago

“Lovely items that were delivered quickly”

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Posted 2 years ago

Thank you for sharing your experience Becky! We aim to please x

Posted 2 years ago

“Pleased with product - excellent Packaging had opened up - elastic bands holding it together (post office?) Thank you”

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Posted 2 years ago

We are grateful to you for taking the time to leave us a review Graham! Your feedback helps us to improve service for everyone. We are very sorry to hear the packaging had opened up;- this is unusual and certainly would not have left us that way! We hope your purchase was to your satisfaction and please do contact us if we can provide any further assistance.

Posted 2 years ago

“I bought a HK Living triangle floor lamp for £239. It is amazingly poor quality for the price. It was very difficult to put together, it doesn’t screw in evenly no matter what I do. And it is very unstable. The base should be weighted, but it isn’t and so the balance of the lamp is off. I expect so much more from such an expensive lamp and am disappointed. I bought it as a design piece. It honestly feels like a 30 quid lamp. I emailed Folk Interiors about this straight away and have had no response. I don’t mind waiting a few days for a resolution if needed but when a customer has received a faulty product, at least acknowledge their email. I’ve emailed a couple of times now. I can see from reviews that other customers have had this experience. It’s disappointing as the product was packaged well, including with some beautiful wrap around another product I bought and a cute note.”

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Posted 2 years ago

“Excellent dispatch time. Items were lovelier than expected and felt like such a treat because they were so beautifully wrapped, giving me every confidence to use them as a gifting company. Would use again/recommend.”

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Posted 2 years ago

Thank you for your feedback! We lovingly wrap all our products as standard, but also offer a gift wrapping service for extra special gifts!

Posted 2 years ago

“I found the customer service I received, when I encountered a problem with my delivery (not due to them) exemplary. Buying large pieces of furniture online, sight unseen, can be nerve wracking, but, although, in this instance, there was a problem, they solved it kindly and quickly and I would not hesitate ordering from them again in the near future.”

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Posted 2 years ago

“Excellent delivery and beautifully presented.”

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Posted 2 years ago

“Beautiful hanger. Excellent customer service”

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Posted 2 years ago

“To not offer a decent refund policy and ask customers to carry out every aspect of the return themselves stands out as very poor online shopping etiquette in a market where most competitors make these processes as easy as possible. No customer is going to be happy with a 14 days returns window and having to go through the trouble of paying and returning themselves. Being given a credit note at this point makes me feel trapped and even more resentful.”

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Posted 2 years ago

Hello Katie, Apologies you werent happy with your experience . We do have a clear refund policy and are happy to provide a returns label. I will email you with that now. We are just about to partner with a shipping company to offer an easier returns process. Katy

Posted 2 years ago

“Very quick service and beautifully wrapped . Another lovely purchase from Folk Interiors .”

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Posted 2 years ago

Thank you Sarah! We really appreciate your positive feedback!

Posted 2 years ago

“Great packaging and fast delivery!”

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Posted 2 years ago

“Lovely site, quick delivery, beautiful product”

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Posted 2 years ago

“Beautiful product which arrived quickly. The wrapping was also absolutely gorgeous.”

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Posted 2 years ago

“Incredible design and colours, love it !”

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Posted 2 years ago

“Fast shipment”

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Posted 2 years ago

“Excellent service and communication thrilled with the beautifully wrapped gifts for my daughter's birthday”

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Posted 2 years ago

“Great company, beautifully packaged.”

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Posted 2 years ago

Thank you Teena!

Posted 2 years ago

“Super quick delivery and beautiful present! Excellent service couldn’t recommend enough!”

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Posted 2 years ago

“Lovely quality item, fast delivery”

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Posted 2 years ago

“lovely collection online of original scandi interiors. Great service”

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Posted 2 years ago

Folk Interiors Ltd is rated 4.9 based on 3,922 reviews