Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.86

4.9 Rating 3,947 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,947 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 29th January 2025

179

Anonymous

Anonymous // 01/01/2019

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“Folk Interiors have such lovely products! When I ordered a set of mugs, my order was shipped and delivered really quickly and packaged securely! Communication was fantastic, thanks so much :)”

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Posted 4 years ago

Thank you for taking the time to write your review and kind words. Thanks, Katy x

Posted 4 years ago

“Order was missed and therefore not delivered on time. Had to send a follow up email, however the order was then swiftly processed as promised. The glass item on order has a slight chip on rim which is disappointing.”

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Posted 4 years ago

I'm so sorry that your order was missed. We are setting up systems to ensure this doesn't happen again. I have sent another vase out to you today. Best Katy x

Posted 4 years ago

“Items at competitive price, sent quickly and efficiently, will be coming back for more!”

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Posted 4 years ago

Hi Justin, thank you for taking the time to leave your review. Thanks, Katy x

Posted 4 years ago

“Fantastic service. Love this little shop and will return again and again. Thank you.”

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Posted 4 years ago

Hi Gemma, thank you for taking the time to write your review. It is so nice to read you love Folk Interiors. It really means a lot. Thanks, Katy x

Posted 4 years ago

“Lovely cushion, super quick posting and a lovely email offering support If needed. Will def be back : )”

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Posted 4 years ago

Hi Joanna, thank you for taking the time to write your review. It is great to read you are happy with your cushion. Thanks, Katy x

Posted 4 years ago

“Very good service!”

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Posted 4 years ago

Hi Sevan, thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“Lovely hand written note, super easy website!! - I actually saw the same product else where but came back here to shop because I liked the site and then felt extra reassurances from the communication until it arrived. Great for gifts if you want something perfectly wrapped and hand written note included. Thank you! - and I also didn’t realise they are a small business which is always nice to support”

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Posted 4 years ago

Hi Jerilee, thank you so much for taking the time to write your review and your kind words. It really does mean a lot. Thanks, Katy x

Posted 4 years ago

“I’m still waiting for an item after about 3 weeks and have been given no indication of when it will arrive. I have emailed but received no reply.”

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Posted 4 years ago

Please could you email me direct katy@folkinteriors.com so we can sort this out? Or call me 07970096672 All stock orders are usually out within 3-5 days at the moment. I'm wondering if you have ordered a pre-order of something without realising. Best Katy

Posted 4 years ago

“I had to chase up my order after it was late and two emails sent which were unanswered!! A phone call to Katy who was in Devon bought to light that my order had been overlooked!! I have now received it 3weeks later..however I accept her reasons and hope better organisation will not put me off using folk interiors again..”

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Posted 4 years ago

I'm sorry your order was overlooked. We have put new systems in place to stop this happening in the future and have hired more staff to pack orders so more time can be spent on emails which have definitely been overlooked whilst we have been so busy recently.

Posted 4 years ago

“Great communication and love my cushions!”

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Posted 4 years ago

Hi Jo, thank you for taking the time to write your review. It's lovely to ready you love your new cushions. Thanks, Katy x

Posted 4 years ago

“Seamless experience.”

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Posted 4 years ago

Thank yu so much for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“Folk Interiors has been a top quality online shopping experience for me on a few occasions recently. I would not hesitate to recommend this company., both for its products and customer care.”

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Posted 4 years ago

Hi Catriona, thank you so much for taking the time to write your feedback and lovely words. It really means a lot. Thanks, Katy x

Posted 4 years ago

“I received a wonderful friendly, personalised service, which is so refreshing (and rare!). Folk Interiors really went that extra mile. I would give 6 stars if I could!”

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Posted 4 years ago

Hi Elizabeth, thank you for taking the time to write your review. It is so nice to read you were happy with the service. Your feedback really means a lot. Thanks, Katy x

Posted 4 years ago

“Everything came in perfect condition and on time. Great experience.”

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Posted 4 years ago

Hi Jessica, thank you for taking the time to write your revirew. Thanks, Katy x

Posted 4 years ago

“Super organised delivery, and beautiful product. Thank you!”

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Posted 4 years ago

Hi Ruth, thank you for taking the time to write your revirew. It is great to read you are happy with your new product. Thanks, Katy x

Posted 4 years ago

“Really good service and lovely packaged product, which is great as its a present.”

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Posted 4 years ago

Hi Vickie, thank you for taking the time to write your review. It is lovely to read you were happy with your products. Thanks, Katy x

Posted 4 years ago

“Folk interiors is a wonderful shop that I return to again and again to buy gifts for my loved ones. There are a beautiful selection of things and everything comes perfectly wrapped which is an extra special touch. Thanks again! 🌟🌟🌟🌟🌟”

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Posted 4 years ago

Thank you so much for taking the time to write your review and lovely words. Thanks, Katy x

Posted 4 years ago

“The picture is exactly as described, I love it. Thank you”

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Posted 4 years ago

Hi Kim, thank you for taking the time to write your review. It is so nice to read you love your new product. Thanks, Katy x

Posted 4 years ago

“Fast delivery and the item was beautiful, Thankyou :)”

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Posted 4 years ago

Hi Hayley, thank you for taking the time to write your review. It is lovely to read you are happy with your new product. Thanks, Katy x

Posted 4 years ago

“Thank you for the wonderful service, beautiful packaging and fast shipping! Will definitely come back again:) xx Anya”

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Posted 4 years ago

Hi Anya, thank you for taking the time to write your review and kind words. It really means a lot. Thanks, Katy x

Posted 4 years ago

Folk Interiors Ltd is rated 4.9 based on 3,947 reviews