Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.86

4.9 Rating 3,915 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 23rd January 2025

Margaret Valentine

Folk Interiors Ltd 5 star review on 22nd January 2025

Heather Wetherell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, beautifully wrapped & kind, professional service…Thanks so much!”

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Posted 3 months ago

Hello, Many thanks for your positive comments. Your feedback is very important to us and we are pleased to hear that you are so happy! We love to wrap our items really pretty so its lovely to hear that these are greatly received. Thank you for taking the time to leave this 5 star review. Kind regards Folk interiors team x

Posted 3 months ago

“Not only was the item good quality and well received by the recipient, Folk sorted a request from me very quickly and with no hassle. They really went above and beyond, will be shopping with them again.”

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Posted 3 months ago

“Great products, but took 6 days to arrive.”

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Posted 3 months ago

Hello Simon, We are sorry you felt our shipping was not quick. We can see that you placed your order on a Friday afternoon after our 1pm cut off for dispatch that day. We then dispatched this on the Monday as we are closed on a weekend. Tracking this we can see that it was delivered on the Thursday which would fall under our 3-5 working day delivery service that you paid for. Thank you for your valued order and for taking the time to leave this review. We do hope you will be shopping with us again. Kind regards The Folk Interiors Team x

Posted 3 months ago

“Beautiful HK Living cups, a gift for my husband, who loves them. Will be buying more. Speedy delivery and good, eco packaging as well.”

Folk Interiors Ltd 5 star review on 10th October 2024

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Posted 3 months ago

“Received my order today. It was packed well and communication was excellent. Very happy.”

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Posted 3 months ago

“Very efficient online service. Items delivered quickly and very well packaged as they were fragile. Have just put in another order.”

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Posted 3 months ago

“I'm very happy with these lampshades,the shapes are different from normal ones, love the beautiful shape of them both. Bought as a temporary measure, but I intend to keep them up they look much better to than expected Larger one of the two is a bit more difficult to put up, shade first, fix wire bracket in place, then position shade over bracket Gives off a nice diffused light”

Folk Interiors Ltd 5 star review on 7th October 2024

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Posted 3 months ago

Hello Lynn, Many thanks for your positive comments. Your feedback is very important to us and we are pleased to hear that you are so happy with the results! Looks great up in your room! Thank you for taking the time to leave this 5 star review. Kind regards The Folk interiors Team

Posted 3 months ago

“Prompt service. Well packed. Perfect condition as per photograph. Would happily order again.”

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Posted 3 months ago

“Hi love the product but need an invoice please have called and emailed but not had a response.. Ideally y like to order another cutley draw. Thank you Caroline e”

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Posted 3 months ago

Hello Caroline, we are again sorry for the delay in getting the invoice over to you. We do try our best to reply to our emails within the same day but on this occasion I see that it was the morning after the day you reached out to us. We have all been very busy behind the scenes getting ready for our big warehouse sale this weekend so we apologise for our delay on this occasion. As per our email we will be restocking on this product towards the end of the month. May we take this opportunity to thank you for supporting a small independent business like ours. Best wishes The Folk Interiors Teram

Posted 3 months ago

“Stylishly wrapped products. The delivery cost seemed quite steep at over £9, and this fee wasn’t apparent until it was added on the final stages of PayPal. Delivery time was longer than average too.”

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Posted 3 months ago

Hello Julie, Thank you for your valued order. We are sorry to hear that your doubled up postage was not picked up. We have refunded half of this to you now. Looking at your order some items had been sold from the shop stock hence the doubled postage costs. We do try and keep a close eye on this as we are working behind the scenes to resolve this. May apologies for and disappointment caused here. We hope this has not put you off to shop with us again. Kind regards The Folk Interiors Team s

Posted 3 months ago

“Extremely helpful and efficient customer service from Katy. Thank you so much. And loving the items I purchased.”

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Posted 3 months ago

Hello Claire, We are so happy to hear that you love your items that you ordered. Thank you for taking the time to leave us a review. Kind regards, The Folk Interiors Team x

Posted 3 months ago

“Gorgeous designs and very speedy delivery!”

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Posted 3 months ago

“The items were advertised as being 48 hour delivery and 2-3 day dispatch. After 7 days teh item has still not been delivered (in reality it seems to have been a 5-day dispatch)”

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Posted 3 months ago

Hello Giles, Thank you for your valued order. We are sorry for the delayed dispatch on this item and for any inconvenience caused to you. We have taken on board your comments and have now updated the site to reflect the true turnaround on this product. Kind regards The Folk Interiors Team x

Posted 3 months ago

“Items expensive and gift wrapping atrocious.”

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Posted 3 months ago

Hello Jane, I'm sorry that you aren't happy with the service you received. You didn't add gift wrap so I'm not sure why you have reviewed it here? We send everything in pretty tissue but if you want the full treatment with 2 layers and a bow we think our service at £5 is very reasonable. Maileg are incredibly well made pieces and collectors items to cherish for years to come. Maileg set the RRP on these so we are the same price as everyone else. Katy

Posted 3 months ago

“I ordered a set of capuccino mugs and they arrived promptly, well packaged and I was kept updated with the status of my order and delivery throughout. I have used Folk interiors before and am likely to again. They have some unusual things, I particularly like the HK living range.”

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Posted 3 months ago

Thank you Sarah, We are super happy you are pleased with your purchase Katy x

Posted 3 months ago

“Excellent speedy service from a good choice of items to choose from.”

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Posted 3 months ago

“Very well packed quick delivery and great shop”

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Posted 3 months ago

Hello Frederick, thank you for taking the time to leave a 5 star review and your valued order. Kind regards Folk Interiors Team x

Posted 3 months ago

“I absolutely adore the Maileg items! I’m so glad I found your website on Instagram! I will definitely buy some more of you!”

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Posted 3 months ago

Hello Cornelia, Thank you for taking the time to share your review. Your feedback is very important to us and we am pleased to hear that you will shop with us again. We would be interested to hear how we can improve our service to you so next time we can again more stars? Kind regards folk Interiors Team x

Posted 3 months ago

“Great service. Thank you!”

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Posted 3 months ago

“Once again Folk interiors did the job well. Everything arrived quickly, in two boxes. Perfectly wrapped in a lovely paper. So happy with it all. We have just finished building the house of miniature with my kids and we are loving it.”

Folk Interiors Ltd 5 star review on 3rd October 2024

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Posted 3 months ago

I so glad you are happy with your purchases. Such a lovely order and I'm sure your children and you will enjoy them for years to come Katy x

Posted 3 months ago

Folk Interiors Ltd is rated 4.9 based on 3,915 reviews