Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.86

4.9 Rating 3,947 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,947 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 29th January 2025

179

Anonymous

Anonymous // 01/01/2019

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“I LOVE the ceramic mugs! Such a beautiful design. Would make a great gift as they were also beautifully packaged. Thank you! Only criticism was they were a little slow to be dispatched.”

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Posted 4 years ago

Thank you for taking the time to write your review. It is great to read you love your ceramic mugs, sorry there was a little delay to dispatch your order but thrilled you love them and are happy with your purchase. Thanks, Katy x

Posted 4 years ago

“Sorry, but my experience was absolutely dreadful. My order took over 6 weeks to be delivered from point of ordering (even though I paid for delivery) and onward communication was terrible. Customer experience is everything, so you really need to get your distribution more on point. Its a shame as you have some nice products. Thanks”

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Posted 4 years ago

Hi Martin, We apologise for the delay due to our couriers having a broken down vehicle, with large mirrors we have to be super careful as they aren't insured for smashing during delivery. I have refunded your delivery cost and hope this is resolved. Thanks, Katy x

Posted 4 years ago

“Whilst there was a delay in fulfilling my order due to Folk Interiors supplier having issues, the updated/emails from Folk have been brilliant”

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Posted 4 years ago

Thank you for taking the time to write your review and lovely feedback. Thanks, Katy x

Posted 4 years ago

“Wonderful products, wonderful service. Item bought as a gift and it's so nice, I think I'll need to get one for myself! Arrived quickly and beautifully packaged with a personal note from the company. What more could you ask for?”

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Posted 4 years ago

Hi Cate, thank you for taking the time to write your review and kind words. Thanks, Katy x

Posted 4 years ago

“Great website with unique items, great delivery service, thanks very much 😀”

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Posted 4 years ago

Hi Karen, thank you for taking the time to write your review and lovely feedback. Thanks, Katy x

Posted 4 years ago

“Great personal service. Everything is wrapped not only beautifully but really well so you don’t have the worry of opening broken pottery. Really impressed.”

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Posted 4 years ago

Hi Hayley, thank you for taking the time to write your review and feedback. Thanks, Katy x

Posted 4 years ago

“Great customer service and prompt delivery. Cute and beautiful products!”

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Posted 4 years ago

Hi Ruth, thank you for taking the time to write your review. and kind words. Thanks, Katy x

Posted 4 years ago

“Beautiful selection of items. Great professional and personal service. Great packaging! Was m first purchase but won’t be the last”

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Posted 4 years ago

Hi Therese, thank you so much for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“The website is brilliant the ironing board is beautiful. But I didn't realise it was for a dolls house all the size of it.”

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Posted 4 years ago

Hi Joanne, thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“great produce and great service!”

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Posted 4 years ago

Thank you for taking the time to write your review and lovely words. Thanks, Katy x

Posted 4 years ago

“Great service! My address was misspelled so I emailed and got a reply confirming it had been changed very quickly! Item was perfect and arrived quickly”

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Posted 4 years ago

Hi Tammie, thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“I ordered the Big Sister Maileg mouse for my daughter and it arrived quickly and in lovely packaging, I can’t wait to give it to her.”

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Posted 4 years ago

Hi Rebecca, thank you for taking the time to write your review. I hope your daughter loves Big Sister Mailed mouse. Thanks, Katy x

Posted 4 years ago

“I ordered a gorgeous jigsaw puzzle from Folk. I’d been looking for it for some time and was really happy to find it at last. I was kept up to date with the dispatching (only delayed at the production end due to Covid, no fault of Folk) and it was delivered today with lovely wrapping around it. Very much looking forward to getting stuck into it. I’ll be ordering from Folk again, I’ve already seen a few things on the site I’ve got my eye on. Thank you!”

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Posted 4 years ago

Hi Darren, thank you for taking the time to write your review. It is great to read your puzzle arrived and you are happy with it. Thank you again for your support, it really does mean a lot. Thanks, Katy x

Posted 4 years ago

“This was a pre-order jigsaw due to it's popularity. Despite the manufacturer delays, we were kept informed all the time about it's progress. Well done Folk Interiors. It certainly made me feel I would want to use them again.”

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Posted 4 years ago

Hi Michael, thank you for taking the time to write your review and kind words. Thanks, Katy x

Posted 4 years ago

“Loved getting my parcel....the contents were beautifully wrapped,I love them 😁”

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Posted 4 years ago

Hi Jean, thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“I was excited about receiving my parcel as it contained some wonderful timeless pieces, but when I opened it my expectations were exceeded by thoughtful gift wrapping and a little surprise. I was touched by this extra care and thoughtfulness, taste and attention to detail, all of which were qualities I’d appreciated from the website and curation of stock. Thank you, I look forward to coming back soon, there are already lots of things I have my eye on!”

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Posted 4 years ago

Hi Georgina, thank you for taking the time to write your review. It is so lovely to read we have exceeded your expectations. Thank you again for your support. Thanks, Katy x

Posted 4 years ago

“Great communication throughout”

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Posted 4 years ago

Hi Kath, thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“I appreciate the clear communications to update on progress.”

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Posted 4 years ago

Hi Arthur, thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

“I firmly believe you cannot judge a company on a transaction that goes smoothly. You learn more about the company when something doesn’t go according to plan. The product I pre-ordered back in March was delayed twice due to numerous issues with the supplier and this global pandemic. Folk Interior kept me up to date the entire time and offered a refund along with each update - giving peace of mind. I would definitely recommend Folk Interior.”

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Posted 4 years ago

Hi Brian, thank you for taking the time to write your review and kind words. It really does mean a lot. I am so happy we managed to get your order to you. Thanks, Katy x

Posted 4 years ago

“Got my Broste Copenhagen items here cheaper than many other outlets. Arrived quickly and well packed. Very pleased.”

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Posted 4 years ago

Thank you for taking the time to write your review. Thanks, Katy x

Posted 4 years ago

Folk Interiors Ltd is rated 4.9 based on 3,947 reviews