Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.86

4.9 Rating 3,915 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 23rd January 2025

Margaret Valentine

Folk Interiors Ltd 5 star review on 22nd January 2025

Heather Wetherell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product but a shame as I paid nearly as much as the item from express despatch and it was sent late with no email updates to warn me”

Helpful Report

Posted 1 month ago

Hello Kaneesha, We are sorry to learn of your order being delivered late. We can see that this order placed on Friday evening was dispatched by us on Monday but not delivered to you until the 6th. This is not what we expect from Royal Mail and is not their usual delivery. We have on this occasion refunded you for this postage. We hope this goes someway as an apology to you for this delay and inconvenience. Kind regards Folk Interiors

Posted 1 month ago

“Careful packaging and prompt delivery for a lot of lovely items.”

Helpful Report

Posted 1 month ago

“very good quality - thank you”

Helpful Report

Posted 1 month ago

“Having loved the shop in Totnes was delighted to find your online presence. Lovely things, great service and shipment via Royal Mail (which was a relief). The packaging was exemplary given I purchased pottery and wine glasses and I could have just stuck a bow on it. Best Xmas shopping experience this year. Many thanks.”

Helpful Report

Posted 1 month ago

Dear Stephen, thank you for your 5 star review and taking the time to leave this, it means so much to us. We love to wrap our items really pretty so its lovely to hear that this is greatly received. Thank you for your valued order. We hope to see you again. Merry Christmas. Kind regards Folk Interiors team x

Posted 1 month ago

“Beautiful”

Helpful Report

Posted 1 month ago

“My first order got lost by Royal Mail. I emailed Folk Interiors to find out what had happened .Once Katy took it on everything was great.She reordered,gift wrapped and sent a money off voucher all in time for the birthday.My god daughter loved the espresso cups.”

Helpful Report

Posted 1 month ago

Hello Debbie, Thank you for taking the time to share your review. Your feedback is very important to us. We are happy to have been able to fulfil your wishes. As a small business, your support really means a lot to us :) Thank you for this 5 star review. Kind regards Folk interiors team x

Posted 1 month ago

“Wonderful Maileg products, all as described on the website. I'm very happy with the no. 1 size pixies, holding hands on our Christmas tree with a mouse fairy looking splendid too. I'm glad I got a tape measure out because they were just the perfect size. The postage was quicker than I thought it would be at this busy time of year! Thank you.”

Helpful Report

Posted 1 month ago

“The quality of the products is incredible. Not only that, but I actually popped into their shop in Totnes after placing an order and Katy let me pick out which specific mugs I wanted to fulfil part of my order whilst I was there. She also went the extra mile to try and source some plates for me. The warehouse team are also wonderful. Vicky sent me an email worried that they didn't have something in stock and offered to change the shipping address to ensure I receivwd my order as they knew I was only down visiting my sister for a brief period. It is so clear that the team at Folk Interiors really cares about their customers. I honestly could not fault them. Thank you so much!”

Helpful Report

Posted 1 month ago

Hello Jade, Thank you for taking the time to share your review. Your feedback is very important to us. We are happy to have been able to fulfil your wishes. As a small business, your support really means a lot to us :) Thank you for this 5 star review. Kind regards Folk interiors team x

Posted 1 month ago

“I'd love to write you a review of the product that I ordered as a gift for a step daughter a week ago. Unfortunately she is still awaiting the delivery.”

Helpful Report

Posted 1 month ago

Hello Linda, Thank you for your valyed order. We are sorry to learn of the delay on your order. This was dispatched by us on the same day as you ordred but we can see this is taking its time to get to your town. 7 days is not the usual turnaround for Royal Mail. Tracking this today it looks set to arrive in your local depo so delivery will be very soon we are sure. We are both very sorry for any inconvenience yet thankful for your support of Folk Interiors so far! Without our community, we wouldn’t exist and we’re honoured to be able to provide products that help create a happy and healthy home. Kind regards Folk Interiors team x

Posted 1 month ago

“Fantastic stoneware - will definitely buy again!”

Helpful Report

Posted 1 month ago

“Lovely products and very good quality with speedy delivery.”

Helpful Report

Posted 1 month ago

“Bought two gifts as Xmas presents. Fabulous website with lots of gorgeous stuff ! Delivery prompt and well packaged. Happy I found you !”

Helpful Report

Posted 1 month ago

Hello Annie, Thank you for taking the time to share your review. Your feedback is very important to us. We are happy to have been able to fulfil your wishes. As a small business, your support really means a lot to us :) Thank you for this 5 star review. Kind regards Folk interiors team x

Posted 1 month ago

“Great customer service on our order and the cups arrived safely and we are enjoying using them right away!”

Helpful Report

Posted 1 month ago

“Great service. Delivery prompt. Well packed and wrapped. Great quality goods.”

Helpful Report

Posted 1 month ago

“The items, ceramic mugs, were broken when the package was opened.”

Helpful Report

Posted 1 month ago

Hello Simon, Thank you for our valued order. We are so sorry to see that one of the mugs arrived to your brother broken. We can only presume this was done in transit,. We have spoken to our brother directly and will be having another out to him asap. Once again we are very sorry for any inconvenience caused to both. Kind regards Folk Interiors

Posted 1 month ago

“Beautiful items, delivery was spot on and items packaged well. Website was easy to use and user friendly.”

Helpful Report

Posted 1 month ago

“Beautiful product. Great service. Speedy delivery. What’s not to like or recommend.”

Helpful Report

Posted 1 month ago

“Beautiful mug which arrived quickly”

Helpful Report

Posted 1 month ago

“Lovely products, all wrapped nicely and well presented. Arrived in plenty time. Thank you for providing such great quality products and giving care to each and every parcel!”

Helpful Report

Posted 1 month ago

“Gorgeous products and great customer service!”

Helpful Report

Posted 1 month ago

Folk Interiors Ltd is rated 4.9 based on 3,915 reviews