Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.87

4.9 Rating 3,888 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 9th January 2025

173

Anonymous

Anonymous // 01/01/2019

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“I recently purchased a beautiful large round chopping board as a gift for a friend. After messaging to see if it could be sent quickly, I received a very speedy reply to let me know that it would be sent asap. I received it 2 days later and was kept up to date via email. Beautiful products and fantastic customer service, thank you!”

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Posted 2 years ago

Hi Becky, lovely to hear from you again! We are always happy to oblige customer requests if we are able and we are very pleased to hear you were happy with our service 😊 Thank you for taking the time to write this beaming review! With love Alex and the Folk Family

Posted 2 years ago

“I love this bath mat. It is perfect for my bathroom and the quality is first class. The service was excellent too. Thank you.”

Folk Interiors Ltd 5 star review on 25th September 2022

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Posted 2 years ago

Hi Brenda! Great to hear from you and thank you for sharing! We love seeing photographs of the items in situ! it looks perfect. With love from everyone at Folk

Posted 2 years ago

“I bought a tea pot and matching cups for a present. Very good quality and looks classy. I’m definitely going to be back!”

Folk Interiors Ltd 5 star review on 24th September 2022

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Posted 2 years ago

And we very much look forward to seeing you again 🥰🙏

Posted 2 years ago

“Beautiful products, excellent service.”

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Posted 2 years ago

“One of the items I ordered was out of stock but they only told me about this when I complained that it had not arrived. I still have not received the other item that was meant to be delivered today!”

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Posted 2 years ago

Hi Sitara, We are very sorry that our service has not been satisfactory for you. Not our finest hour. I hope you will accept our apologies for your item being out of stock. We have contacted Royal Mail and will be in touch this afternoon regarding their communications with us. Warm Regards, Alex and the Folk Family

Posted 2 years ago

“Product as advertised, quick delivery, a great service”

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Posted 2 years ago

Hi Kasia! Thank you for your review, much appreciated!

Posted 2 years ago

“Great service and beautifully packaged”

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Posted 2 years ago

It's a pleasure Amy, thank you for your custom x

Posted 2 years ago

“Website easy to use. Prompt service and parcel arrived nicely packaged with recyclable packing 🤗”

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Posted 2 years ago

“The item as described, arrived super quick, and lovely packaged (perfect if you looking for a gift)”

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Posted 2 years ago

“The product arrived in good time and was beautifully packed. Would highly recommend.”

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Posted 2 years ago

“Lovely packaging”

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Posted 2 years ago

“When I placed my order, the system kept crashing and I ended up ordering too many items - and not quite the ones I wanted. Nonetheless, all items looked fantastic and were beautifully packed. The team was also very good at communicating and ensuring I could return the items I didn't need. Definitely recommend.”

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Posted 2 years ago

Great to hear from you Flávia! Thank you for taking the time to write about your experience and leave us a review. We were very sorry to hear about your frustrating online experience, but very grateful for letting us know and working with us to achieve a resolution! Thank you for your custom and a warm welcome to the Folk Family from all of us here!

Posted 2 years ago

“Very good purchasing experience from Folk Interiors Ltd. Easy to find the item I wanted and to order it. Package arrived when they said it would too.”

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Posted 2 years ago

Good Morning Margaret! Wonderful feedback thank you! We aim to make our online experience as simple and effective as possible and are very pleased to hear this! We hope you enjoyed your purchases and look forward to seeing you again!

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Thank you Amy 🥰

Posted 2 years ago

“Says it’s been delivered but it definitely hasn’t. Checked with all the neighbours and still nothing. Emailed to enquire but heard nothing back.”

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Posted 2 years ago

I'm not sure who this is but please check your junk email as sometimes our emails go there. Also the tracking link should take you to the royal mail page when you follow it which will have the photograph of where it is left and the GPS tracking number on the map where it was left. Please get in touch so I can resolve this. Katy

Posted 2 years ago

“Have to say only a ⭐️⭐️from me so far… I ordered on 28th August but still haven’t received my items. Only two side plates so a bit concerned they’ve disappeared! The post office tracking is not very helpful, but I’m sure they’ll turn up then I can write a proper review… sorry Folk Interiors.”

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Posted 2 years ago

Apologies for the delay. It looks like it's been delivered now. I think the Royal mail strike has slowed things down a bit. Katy

Posted 2 years ago

“Excellent service, delivery arrived as and when expected!”

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Posted 2 years ago

Thank you for your feedback Laura! We hope you are very happy with your purchases!

Posted 2 years ago

“Excellent products delivered promptly in pristine condition. Will order from Folk Interiors again. Thank you!”

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Posted 2 years ago

A very warm welcome to the Folk Family! Thank you for taking the time to leave a review, your feedback is really important to us! 😊🙏

Posted 2 years ago

“Fantastic quality, quick delivery, would shop with folk again.”

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Posted 2 years ago

Wonderful thank you! We very much look forward to seeing you again! Sign up to our Folk Family mailing list for updates on new product lines and special VIP offers ! 🥰🙏

Posted 2 years ago

“Received the cabinet I ordered and it was really well packaged and arrived in perfect condition. Great service!”

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Posted 2 years ago

Hello Jill! Great to hear from you! Thank you for taking the time to leave a review! All the furniture we ship out is wrapped with love and care, checked and double checked with a fine toothed comb to ensure it arrives to you in pristine condition! We are very glad to hear you're happy with our service and hope the cabinet brings you daily joy!

Posted 2 years ago

Folk Interiors Ltd is rated 4.9 based on 3,888 reviews