Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.87

4.9 Rating 3,890 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 9th January 2025

173

Anonymous

Anonymous // 01/01/2019

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“Beautifully made hat, thank you so much 😊”

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Posted 2 years ago

“I needed to place a very last minute order, so called and spoke to Lindsey who was amazing. She was very helpful and made sure that I received my order the next day. The service, the delivery and the products were all top notch. I will definitely be ordering from this company again.”

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Posted 2 years ago

“Always fabulous products. Great quality. Quick delivery and arrive well packaged. Thank you. Five star service x”

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Posted 2 years ago

“Spending money this way make me very happy! I love the item which was shipped in a very lovely and sustainable package (and a handwritten note which is always nice to receive!). Many thanks to the staff :)”

Folk Interiors Ltd 5 star review on 24th March 2022

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Posted 2 years ago

“Parcel packed well with Recyclable materials”

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Posted 2 years ago

“Good product, great service”

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Posted 2 years ago

“Product arrived quite quickly and price was competitive, having compared it with other online sellers. Packaging was good.”

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Posted 2 years ago

“efficient service pleased with cushion prompt delivery”

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Posted 2 years ago

“Order arrived today and I am very pleased the mug colours are lovely can't wait to use, thankyou”

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Posted 2 years ago

“Parcel not received yet!”

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Posted 2 years ago

“Obsessed with my purchase. Folk interiors always stock the most beautiful and unique pieces. It arrived on time and also well packaged. Would recommend them to anyone.”

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Posted 2 years ago

“Thank you, very quick service. Love the puzzle (great niece) adores it.”

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Posted 2 years ago

“EDIT: A confluence of bad luck meant that the team's (and Katy's) emails and calls were not getting to me. We finally managed to connect and I am embarrassed to have gotten so frustrated as we very quickly got to a resolution after mere moments on the phone. Thanks so much to the Folk Interiors team for their effort and understanding in making this right. I leave part of my original review for posterity but I have changed my rating from 1 to 5 stars. Fellow customers, do as I say and not as I do: search all of your (multiple) spam folders, check your auto-filled contact fields, and remain gracious even when annoyed! Mea culpa x _________________________________________ I received a faulty item, so I wrote to Folk right away to initiate a resolution, as per their stated returns/refunds policy. However, I received no response. I sent two follow-up emails, and have waited over one month for the company to make a good-faith effort to set this right (not to mention meet their obligations under the Consumer Rights Act). Still, the company has yet to even acknowledge my emails.”

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Posted 2 years ago

Hello Lauren, I am sorry you have had a problem getting in touch. The telephone number we have for you doesn't work and we have replied by email three times from two different email addresses but the message doesn't seem to be getting back to you for some reason? Have you checked your junk folder? Katy

Posted 2 years ago

“It was a real pleasure dealing with Folk Interiors. They restored my faith in buying online - it was lovely to deal with actual people who clearly know their products, could get items restocked to suit my order and sent them to me when they said they would with no drama. They were happy to accommodate my requests (buying one of every colour of a range of seat cushions to see which matched my decor) and fulfilled my order in time for friends coming over for dinner. Really great service and highly recommended.”

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Posted 2 years ago

“Very well packed and efficient ordering system and delivery”

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Posted 2 years ago

“Not easy to find beautiful plastic bathroom mugs … what a superb set of six colours the stackable Liewood ones are. Your presentation is exquisite … worthy of a high end florist! Thank you.”

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Posted 2 years ago

“Great service, fast delivery and beautifully packaged.”

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Posted 2 years ago

“Really happy with the teepee and service was quick! Thank you”

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Posted 2 years ago

“Excellent service and beautiful rustic cement pot. Love it!”

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Posted 2 years ago

“Really beautiful products and excellent customer service! :)”

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Posted 2 years ago

Folk Interiors Ltd is rated 4.9 based on 3,890 reviews