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Folk Interiors Ltd Reviews

4.9 Rating 3,947 Reviews
97 %
of reviewers recommend Folk Interiors Ltd
4.9
Based on 3,947 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Folk Interiors Ltd Reviews

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Everything I bought from Folk arrived on time and was beautifully wrapped. All products were of high quality. I’d definitely order from them again.
Helpful Report
Posted 4 years ago
Hi Claire, thank you for taking the time to write your review. It is lovely to read you are happy with your new products. Thanks, Katy x
Posted 4 years ago
We pre-ordered the gorgeous Moma Frank Stella shaped puzzle (having seen it on the Graham Norton Show!) Katy has kept us up to date with expected delivery dates throughout. Absolutely delighted to have received today, and can't wait to gift to my mum at Christmas! Thanks Katy, you've been so lovely at every stage, we'll definitely be placing orders with Folk Interiors Ltd again.
Helpful Report
Posted 4 years ago
Hi Lee, thank you for taking the time to write your review. It is great to read you have received your puzzle. Thank you for your lovely words and support. Thanks, Katy x
Posted 4 years ago
Had regular emails from Katy Parkinson updating me on the resupply problems Folk Interiors were having with their own suppliers and each time was offered me a full refund .
Helpful Report
Posted 4 years ago
Thank you for taking the time to write your review. Thanks, Katy x
Posted 4 years ago
Although I had to wait some time for my order as there was a high demand for my particular goods, I was kept up to date on a regular basis by Katy, no issues at all and now can't wait to put my puzzle together. Thank you!
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Posted 4 years ago
Hi Cherrie, thank you for taking the time to write your review. It is great to read you are happy with your new puzzle. Thank you again for your support. Thanks, Katy x
Posted 4 years ago
The customer service was top notch. The delivery of the product was delayed but they kept me up to date and offered a refund if I wanted. They were super accessible and I wouldn’t hesitate recommending them! X
Helpful Report
Posted 4 years ago
Thank you for taking the time to write your review and kind words. Thanks, Katy x
Posted 4 years ago
Katy was excellent. Major delays obviously due to the global pandemic, but she kept in touch about my item and the offer of a refund was always there. MOMA puzzle arrived today and I'm super happy. Thanks Katy.
Helpful Report
Posted 4 years ago
Hi Wayne, thank you so much for taking the time to write your review and kind words. It is great to read you are happy with your new puzzle. Thanks, Katy x
Posted 4 years ago
Great service - good communication and updates on order status during difficult Covid times.
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Posted 4 years ago
Hi Geoffrey, thank you for taking the time to write your review. Thanks, Katy x
Posted 4 years ago
Great service, particularly comms, lovely unique product.
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Posted 4 years ago
Hi Stephen, thank you for taking the time to write your review and kind words. Thanks, Katy x
Posted 4 years ago
The order was placed back in the spring, eventually received the puzzle yesterday - wrapped beautifully and after faultless communication and updates. This delay was nothing to do with Folk Interiors and I was given the option of a full refund at very extension of the delay. I chose to stick with it, and am pleased I was able to support a small business who was put in a very difficult position by the supplier. Thank you!
Helpful Report
Posted 4 years ago
Hi Fiona, thank you for taking the time to write your review. It is great to read you are happy with your new puzzle. Thank you again for your support. Thanks, Katy x
Posted 4 years ago
Fabulous to deal with, excellent customer service. Would highly recommend!!
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Posted 4 years ago
Hi Alison, thank you for taking the time to write your review and kind words. Thanks, Katy x
Posted 4 years ago
Fanstastic communication throughout and it’s great to support a small business
Folk Interiors Ltd 5 star review on 30th October 2020
Helpful Report
Posted 4 years ago
Hi Moira, thank you for taking the time to write your review. Thank you again for your support. Thanks, Katy x
Posted 4 years ago
Brilliant, personal service and genuinely nice and well-made products
Helpful Report
Posted 4 years ago
Thank you for taking the time to write your review. Thanks, Katy x
Posted 4 years ago
We ordered back in April, and due to lock down we were delayed in receiving our puzzle. Katy kept us informed of the progress from her suppliers every step of the way, and kindly offered us a refund each time. The puzzle we chose is very exclusive and was well worth the wait! I am proud to have supported this small business, and I am just sad that it is too far away for us to visit. CUSTOMER SERVICE from Katy was exemplary.
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Posted 4 years ago
Hi Sophie, thank you for taking the time to write your review and kind words. It reallt does mean alot. Thank you again for supporting us. Thanks, Katy x
Posted 4 years ago
Perfect package. Thoughtful communication. Thank you!
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Posted 4 years ago
Thank you for taking the time to write your review. Thanks, Katy x
Posted 4 years ago
Really lovely personal touch throughout the ordering and delivery process. The little mice were beautifully wrapped and simply perfect. Thanks so much.
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Posted 4 years ago
Hi Mehrunissa, thank you for taking the time to write your review. It is great to read you are happy with your new purchase. Thanks, Katy x
Posted 4 years ago
Great item received today, very prompt delivery, just happen to come across this website, so glad I did great items 😊
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Posted 4 years ago
Hi Karen, thank you for taking the time to write your review. Thanks, Katy x
Posted 4 years ago
A Perfectly curated selection of homewares, could have bought everything! Delivery was fast and packaged absolutely beautifully. Thank you very much! Will be placing another order ASAP!
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Posted 4 years ago
Hi Holly, thank you for taking the time to write your review. It is so nice to read you are happy with your new purchase. Thanks, Katy x
Posted 4 years ago
Products are beautiful and unique. Customer service was lovely, and the shipping was fast and item was well wrapped so it arrived undamaged. Very much enjoyed the customer service as well.
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Posted 4 years ago
Hi Jessie, thank you for taking the time to write your review and kind words. It really does mean a lot. Thanks, Katy x
Posted 4 years ago
Very pleased with my new mugs and noodle bowls. Perfect sizes, lovely colours and a great new addition to the kitchen! Fabulous service and we'll definitely be back for more.
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Posted 4 years ago
Hi Katy, thank you for taking the time to write your review. It is great to read you are pleased with your new mugs and noodle bowls. Thanks, Katy x
Posted 4 years ago
Super friendly and helpful service as always. A pleasure to buy from them.
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Posted 4 years ago
Hi Rosalind, thank you for taking the time to write your review and kind words. Thanks, Katy x
Posted 4 years ago
Folk Interiors Ltd is rated 4.9 based on 3,947 reviews