Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.87

4.9 Rating 3,888 Reviews

97 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 9th January 2025

173

Anonymous

Anonymous // 01/01/2019

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“All ran smoothly did exactly what you would expect and I liked all products I received so big👍”

Helpful Report

Posted 2 years ago

“our order was surprisingly lovely packaged, great to receive a parcel with such care and attention.”

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Posted 2 years ago

“Superb service, I got notified when the item I wanted came into stock and even got sent a discount code. The item arrived quickly and was beautifully wrapped. Thank you”

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Posted 2 years ago

“I think communication could be improved. Before we placed our order, we phoned with a query; we had to leave a message on the answer machine but nobody ever called us back. Half our order has arrived safely, carefully packaged and with a friendly note explaining that the remaining item would be coming via a courier. However, it has not arrived and two emails I have sent have not been acknowledged or replied to; this is a little disappointing. We are pleased with the item we have received.”

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Posted 2 years ago

“Excellent. Goods delivered promptly and well packaged”

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Posted 2 years ago

“Beautiful shop with so many wonderful brands. Shipping was super fast and my order came packaged beautifully. Thanks so much!”

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Posted 2 years ago

“I still have not received the sample!”

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Posted 2 years ago

Hello Chrissie, Apologies that you haven't received your sample of wallpaper. It was sent the day after you ordered it but I suspect with the jubilee the post has taken a bit longer this week. I'll keep an eye on the tracking and it if doesn't arrive tomorrow we will get another out to you Katy

Posted 2 years ago

“love the products and finally found something unique and unusual for our kitchen”

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Posted 2 years ago

“Item arrived very quickly and well packaged. Very pleased!”

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Posted 2 years ago

“Lovely bathmat quick friendly service very happy.”

Folk Interiors Ltd 5 star review on 1st June 2022

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Posted 2 years ago

“Excellent efficient service would have no hesitation in using again.”

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Posted 2 years ago

“A site for me, with a bit of everything. Will buy more from here”

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Posted 2 years ago

“I ordered a celebration banners for the Queens Platinum Jubilee which arrived promptly, beautifully wrapped, almost like a gift, with a personal note of thanks. Folk Interiors offer a superb range of product and offer a very personal service.”

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Posted 2 years ago

“I'm so impressed with Folk Interiors. It was so easy to order. My package arrived swifty and it was wrapped beautifully. I will definitely be buying here again. Thank you.”

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Posted 2 years ago

“Ordered for the 1st time as I found a pair of children's sandals that was much cheaper than other retailers. I found the delivery costs very high (£5) for the time it took to get to me (1 week). I did not receive the confirmation email but had taken note of the order number and eventually received the dispatch email. When I received the order, I found that they sent me the wrong size and subsequently saw that they don't do free returns so it's costing me another £5 to send this back via DPD (only option available on the site). I emailed customer service asking for an exchange and if they would wave delivery fees for this as they had sent me the wrong size. I never got a response. So I've spent £10 for nothing and am now going to have to keep a close eye on whether my refund comes in. I will not be lured by discounted prices anymore and will buy from trusted retailers.”

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Posted 2 years ago

Hello, I apologise that you have had a bad experience. Please can you email me on katy@folkinteriors.com. The confirmation email will have been sent to the email you ordered with but sometimes this goes to your junk depending on the filters you have set. We don't offer free returns but would not charge you for the return of something that was sent in error or damaged. You can use the portal here https://folk-interiors.shipping-portal.com/rp/ Hopefully speak soon Katy

Posted 2 years ago

“Lovely bag which I spent ages looking for. Folk Interiors had it ☺️ easy to use with super fast delivery”

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Posted 2 years ago

“I was initially hesitating to order from this company as never heard about them before, but I am very satisfied, everything arrived quickly and as expected. Definitely recommend it.”

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Posted 2 years ago

“Beautiful products, thoughtfully packaged with care. I bought a gift and was able to give straight to the recipient as it was so nicely wrapped. Fast shipping and great customer service. 100% recommend :)”

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Posted 2 years ago

“Def a 5 star experience! Beautiful cushions, real quality feel. Speedy arrival too.”

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Posted 2 years ago

“Very prompt delivery, beautifully packaged. Gorgeous colours and quite original and differwnt and enchanting pottery. I'm delighted!”

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Posted 2 years ago

Folk Interiors Ltd is rated 4.9 based on 3,888 reviews