Name: Folk Interiors Ltd
Rating: 4.87

“Beautiful products and friendly service. Looking forward to the raffle!”

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Posted 2 weeks ago

“Lovely items just what I wanted”

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Posted 3 weeks ago

“Katie was so attentive to my messages and changes to my order when I requested. The packages were neatly and beautifully wrapped for transport and delivered to me in perfect condition”

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Posted 3 weeks ago

“Really good customer service. Great range of items which are always at competitive prices.”

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Posted 3 weeks ago

“Sadly never arrived - can you investigate? Really disappointed as was hoping to have by now re. Your delivery guideline on website . Thanks .”

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Posted 3 weeks ago

Hello Lucie, We are sorry to hear you are still without your order. As per our email to you a couple of days ago this is still pending awaiting you to arrange a redelivery. They attempted delivery to you on the 16th and again on the 19th. I have this morning sent you a link so you can arrange a redelivery but if you would wish for us to do this for you please do let us know a convenient day or alternative address/safe place? May we take this opportunity to thank you for supporting a small independent business like ours. Best wishes The Folk Interiors Team x

Posted 3 weeks ago

“Excellent service, the chair arrived carefully wrapped and in good time. We love it!”

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Posted 3 weeks ago

“Lovely attention to detail and exceptional customer service”

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Posted 3 weeks ago

“The product is very nice but I was particularly impressed with their customer service. The first package they sent got lost, due to the ineptitude of Royal Mail… On hearing this, Folk Interiors immediately sent out a replacement. Very prompt and friendly communication.”

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Posted 3 weeks ago

“Great customer service with a comprehensive selection of homeware to choose from.”

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Posted 3 weeks ago

Hello Ross, Thank you so much for taking the time to leave us a 5 star review. We are happy to hear you love our collections and was happy with our service. Kind regards, The Folk Interiors Team x

Posted 3 weeks ago

“I paid for delivery within 2-3 days, my order was placed on the 9th November and I have not received it yet or any confirmation it is on its way other than the initial email that confirmed my order had been received”

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Posted 3 weeks ago

Hello India, Thank you for your valued order. Looking into this I can see that your ordered on the 9th and we dispatched on the 11th. As per our email to you today we are so sorry to learn that Royal Mail delivered your order to the incorrect address and for this inconvenience to you. This is not the service we expect from RM. We shall await your reply to our email in how you would like to proceed. We are very sorry for any inconvenience yet thankful for your support of Folk Interiors so far! Without our community, we wouldn’t exist and we’re honoured to be able to provide products that help create a happy and healthy home. Best wishes Folk Interiors Team x

Posted 3 weeks ago

“Lovely broom”

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Posted 3 weeks ago

“Great customer service and lovely sofa.”

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Posted 3 weeks ago

Hello Camila, thank you for taking the time to leave a 5 star review and your valued order. This is such a gorgeous sofa, we are thrilled to hear you love it as much as us. We are thankful for your support of Folk Interiors! Without our community, we wouldn’t exist and we’re honoured to be able to provide products that help create a happy and healthy home. Kind regards Folk Interiors Team x

Posted 3 weeks ago

“Great products, good delivery time. Thank you”

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Posted 3 weeks ago

Hello Lynn, thank you for taking the time to leave a 5 star review and your valued order. Your kind words are greatly appreciated. Kind regards Folk Interiors Team x

Posted 3 weeks ago

“Beautiful product delivered quickly”

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Posted 3 weeks ago

“The bowls I ordered were lovely and the service was excellent. I will certainly buy from Folk Interiors again. Thank you”

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Posted 3 weeks ago

“Haven't yet received items, bit postage seems to have yaken a while and longer than other comparable stores.”

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Posted 3 weeks ago

Hello Helen, We thank you for your valued order but do apologise for the delayed dispatch here. We where very busy last week with our Black Friday offer which I can see you took advantage of. We do apologise for any inconvenience caused to you. We can see that this has now been delivered to you but appreciate the 5 working days is a little slower than we normally would like to meet. We hope you are happy with the items purchased and this delay has not put you off shopping with us again. May we take this opportunity to thank you for supporting a small independent business like ours. Best wishes Folk Interiors Team

Posted 3 weeks ago

Hello Helen, We thank you for your valued order but do apologise for the delayed dispatch here. We where very busy last week with our Black Friday offer which I can see you took advantage of. We do apologise for any inconvenience caused to you. We can see that this has now been delivered to you but appreciate the 5 working days is a little slower than we normally would like to meet. We hope you are happy with the items purchased and this delay has not put you off shopping with us again. May we take this opportunity to thank you for supporting a small independent business like ours. Best wishes Folk Interiors Team

Posted 3 weeks ago

“Good comunication fast delivery”

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Posted 3 weeks ago

Hello Marija, thank you for taking the time to leave a 5 star review and your valued order. Your kind words are greatly appreciated. Kind regards Folk Interiors Team x

Posted 3 weeks ago

“Love this store, fab products and speedy delivery!”

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Posted 4 weeks ago

Hello, thank you for taking the time to leave a 5 star review and your valued order. Your kind words are greatly appreciated. Kind regards Folk Interiors Team x

Posted 3 weeks ago

“Perfect for a baby to hold and shake, exactly what I wanted as a Christmas gift.”

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Posted 4 weeks ago

Hello Sharon, Many thanks for your positive comments. Your feedback is very important to us and we are pleased to hear that you are so happy! Thank you for taking the time to leave this 5 star review. Kind regards Folk interiors team x

Posted 3 weeks ago

“Quick delivery and so beautifully wrapped and packaged- very special❤️”

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Posted 4 weeks ago

Hello Patrik, Many thanks for your positive comments. Your feedback is very important to us and we are pleased to hear that you are so happy! We love to wrap our items really pretty so its lovely to hear that these are greatly received. Thank you for taking the time to leave this 5 star review. Kind regards Folk interiors team x

Posted 3 weeks ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Folk Interiors Ltd Reviews