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Folk Interiors Ltd Reviews

4.9 Rating 3,915 Reviews
97 %
of reviewers recommend Folk Interiors Ltd
4.9
Based on 3,915 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Folk Interiors Ltd Reviews

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Efficient service
Helpful Report
Posted 4 months ago
Absolutely beautiful cups and bowls in assorted colours from HKliving, the items were well packed with recycled paper and cheerful stickers making the unwrapping process more enjoyable and each item was exactly as photographed- Thank you
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Posted 4 months ago
Amazing experience. Some of my products were out of stock. The Team reached out immediately and offered a solution. Everything arrived on time and very beautifully wrapped. Thank you!
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Posted 4 months ago
Folk Interiors is a treasure trove of all things lovely. I have just bought 8 side plates to co/ordinate and complete my collection of HKliving ceramics for a dinner party for 8 people.
Folk Interiors Ltd 5 star review on 16th September 2024 Folk Interiors Ltd 5 star review on 16th September 2024
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Posted 4 months ago
Just love shopping with Katy on this amazing website. Quick service and delivery. Lovely and unusual products. Thank you x
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Posted 4 months ago
Loved the teapot - bought two of different sizes and very pleased with them both. Look lovely in my country kitchen.
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Posted 4 months ago
Nice product delivered quickly
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Posted 4 months ago
Saw exactly what I was looking for and ordered! Delivered very quickly. Delighted with both product and delivery time. Thank you very much. Will be keeping in touch!
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Posted 4 months ago
Folk Interiors are fantastic quality, the service and delivery was fantastic. Would highly recommend.
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Posted 4 months ago
Fast and helpful service!
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Posted 4 months ago
Unfortunately I purchased a floor lamp and piece of art, it was delivered to London but when I came to take it out of the box the ceramic lamp base had been smashed from above… very very disappointing- there was very limited paper packaging-I think some bubble wrap might be worth looking at too- Vicky in the dtore was super responsive and helpful and hopefully has sorted another delivery
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Posted 4 months ago
Hello Bronwen, We wish to thank you for your valued order. We again apologise for the lamp base within this order arriving damaged. As mentioned on the phone when you rang after you discovered the base was broken on arrival we share your disappointment and frustrations as this was delivered to you by hand by a courier company that deals with all of our fragile deliveries. A breakage like this is not a common occurrence from them. We hope that the new lamp which we dispatched to you couple of days later after new stock arrived and then delivered to you on your chosen next available day went well and all is now ok and looking fabulous! As a small independent business all feedback is welcomed and we hope we met your expectations of resolving this issue for you. Should there be anything further please do let us know. Kind regards The Folk Interiors Team x
Posted 4 months ago
I ordered these for a 30th Birthday present for my niece. She lives in London and I live in North Wales so I had to use an online option. I was not disappointed. After ordering the glasses I realised I had not put in a gift message so I contacted Folk Interiors and they kindly put one in for me and also gift wrapped the glasses. What a lovely touch. My niece really loves the glass, they are classy and elegant and the service and communication is excellent.I would thoroughly recommend using them. Thank you very much Mary
Folk Interiors Ltd 5 star review on 10th September 2024
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Posted 4 months ago
My item is very nice, wrapped and delivered perfectly.
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Posted 4 months ago
Great service
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Posted 4 months ago
The products we received were lovely and great quality. However getting the products shipped took a lot longer than the website indicated at point of purchase. One of the items I had ordered for the start of my son's nursery settling in sessions, the product didn't arrive in time.
Helpful Report
Posted 4 months ago
Hello Kerry, we are sorry to hear that we did not meet your expectations on delivery. We can see that we fulfilled this within three working days but then delivery by Royal Mail took four days. This should not have been the case as you paid for the 48 hour delivery speed, we do apologise on their behalf and we are of course very sorry we missed the first day back for your son. We all know at folk Interiors how difficult the settling in periods can be for our little ones. We do hope all is now ok for him. Kind regards The Folk Interiors team x
Posted 4 months ago
The item purchased was well presented on the site, at a reasonable price. It arrived very well packaged to protect it. It did seem to take a little while from order to receipt but possibly out of Folk Interiors’ control
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Posted 4 months ago
Receive my little cat today and I'm thrilled with him. Very nicely wrapped and presented, thank you.
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Posted 4 months ago
Found this site by chance while i was scrolling the web for some new coffee cups. was looking for 4 ended up purchasing 10 since i couldnt decide which ones to purchase lol will be shopping here for more
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Posted 4 months ago
Hello Paul, thank you so much for taking the time to leave us such a kind 5 star review. We are happy to have been able to fulfil your wishes, and are so pleased to hear that you were satisfied with the products you received. Kind regards, The Folk Interiors Team x
Posted 4 months ago
Loved the Americano mugs!
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Posted 4 months ago
Product, service, cost of delivery, packaging very pretty - all excellent.
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Posted 4 months ago
Folk Interiors Ltd is rated 4.9 based on 3,915 reviews