Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.86

4.9 Rating 4,094 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 26th March 2025

197

Anonymous

Anonymous // 01/01/2019

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“Ordered some lovely tapas bowls as a present, they were dispatched same day and arrived so quickly, beautifully packaged. Excellent service and my friend loved them. She wrote “Thank you soooo much for the beautiful bowls.. they are so perfect! ❤️❤️❤️””

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Posted 1 month ago

Thank you so much.. I'm glad she loved them.They are my favourites too.. love Katy x

Posted 1 month ago

“Great website, fast delivery and well packaged. I will be using again”

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Posted 56 minutes ago

“Everything I've ordered has always been what I hoped for. Well packed and prompt delivery. Good communication. Beautiful ceramics for personal use and gifts.”

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Posted 13 hours ago

“Item not in stock. Have waited three weeks still not delivered”

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Posted 1 day ago

Hello Jill, Thank you for your feedback, and we're very sorry to hear that you were disappointed with your experience. We just wanted to reassure you that as soon as we were aware of a delay with your order, we reached out on March 14th, a day after you ordering to keep you informed. We really appreciated your kind reply on March 16th confirming you were happy to wait. Your order was dispatched on April 1st and delivered on the evening of April 3rd — so it may have arrived just after your review was posted. We completely understand that delays can be frustrating, and we’re truly sorry for any inconvenience caused in the meantime. We’re grateful for your patience, and we hope you’re pleased with the butter dish now it’s arrived. If there’s anything else we can do or if you'd like to share further thoughts, please don’t hesitate to reach out to us at info@folkinteriors.com Warmest regards, The Folk Interiors team

Posted 1 hour ago

“Very helpful and products purchased were of great quality.”

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Posted 1 day ago

“We love the item but we’re a bit disappointed with the condition, whilst we understand it’s individual it has lots of metalwork missing and wood damage, slightly more rustic than expected, not as nice as the one in the photo.but ease of order and delivery very efficient.”

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Posted 1 day ago

Hello Lea, Thank you so much for your feedback. We're really glad to hear you love the item and found the ordering and delivery process efficient — that means a lot to us. We’re truly sorry to hear that the condition of the item didn’t quite meet your expectations. We understand how important it is for the product to match the images and description, and we're sorry if this one felt more rustic or had more wear than anticipated. As each piece is individual, some variation is expected, but it certainly shouldn’t compromise the overall quality or appeal. We’d love the chance to make this right — whether that’s discussing a partial refund, exchange, or another solution that works for you. Please don’t hesitate to get in touch with our customer care team at info@folinteriors.com and we’ll do our best to resolve this quickly. Thanks again for your support, and we hope we can provide a better experience next time. Warm regards, Folk Interiors team

Posted 1 hour ago

“My order has still not arrived. And the shipping schedule said it was due to arrive 2 weeks ago”

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Posted 1 day ago

Hello Annie, Thank you for your feedback, and we're very sorry to hear about your experience. We completely understand your frustration with the delay and appreciate how disappointing it must have been when the delivery didn’t arrive as expected. We just wanted to clarify that the item you ordered was on a pre-order basis, with estimated delivery information included at checkout — we’re sorry if this wasn’t more clearly highlighted at the time of purchase. As soon as we received your enquiry on March 25th, we responded to confirm the expected dispatch timeline, and we’re glad to see that your order was successfully delivered on April 3rd. That said, we know how important clear communication is and we’ll certainly review how we can make our pre-order messaging more visible going forward. If there’s anything further we can do to help, or if you'd like to discuss this more directly, please don’t hesitate to reach out to us at info@folkinteriors.com. We truly value your support and hope we can provide a smoother experience next time. Warm regards, Folk Interiors team

Posted 1 hour ago

“Beautifully presented and good value for money my granddaughter will love it Thank u”

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Posted 2 days ago

“Great service, lovely packaging and a great range of Maileg products. Bundles are good value.”

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Posted 2 days ago

“Excellent service from Folk Interiors, they were really helpful and responsive and the baskets were fantastic also.”

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Posted 2 days ago

“First time purchase from Folk Interiors. Pot was exactly as expected and was delivered very quickly.”

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Posted 6 days ago

Really pleased you’re happy with your purchase, thanks for leaving us a review. Helen. X

Posted 5 days ago

“Mug arrived today, well packaged. It’s beautiful, maybe a little smaller that I’d like (should have checked) but I’m very pleased”

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Posted 6 days ago

The Blossom mug is my absolute favourite, I’m glad you love it too, for next time - the cappuccino mug is the next size bigger than the one you bought. Thanks for leaving us a review. Love Helen. X

Posted 5 days ago

“The light I bought is beautiful, very pleased. Postage, delivery and customer service all great.”

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Posted 1 week ago

So pleased, thanks so much for leaving us a review. Helen. X

Posted 5 days ago

“An item was missing from my order. What did arrive was lovely”

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Posted 1 week ago

“Excellent communication with Folk interiors, I can’t wait for my coffee table to be delivered on Saturday!”

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Posted 1 week ago

“Beautiful 70's mugs. Arrived very quickly. Thank you! x”

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Posted 1 week ago

“Lovely thank you”

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Posted 1 week ago

“best socks ever. bold, snug and comfy!”

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Posted 1 week ago

“Great service . Although I ordered ‘ just a broom’ it’s actually a beautiful broom and it’s a pleasure to use! Thank you team for good service and a great product !”

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Posted 1 week ago

“Lovely quality and colours . Delivery was on time and spoons were extremely well wrapped .Only downside was my fault in not checking the spoons handle length as I would have liked them longer”

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Posted 1 week ago

“Bought the cotton throw ready for the summer. Very pleased with it, lovely colour and the washed out cotton is just perfect. The service was excellent and delivery very quick. All in all I am very happy with everything. Look forward to buying from you in the future. Many thanks.”

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Posted 1 week ago

We too love this colour bedspread, so pleased you are happy with it, thanks for leaving us a review. Helen. X

Posted 1 week ago

Folk Interiors Ltd is rated 4.9 based on 4,094 reviews