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FM Hearing Systems Reviews

4.9 Rating 323 Reviews
99 %
of reviewers recommend FM Hearing Systems
Company Reviews Product Reviews
66
 Metrics Info
4.9
Based on 323 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FM Hearing Systems Reviews
Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

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Andy E
Verified Buyer
“Excellent service as always. Great comms and very quick delivery.”
Helpful Report
Ruth M
Verified Buyer
“Amazing customer service! The Roger 10 receiver is great! Works perfectly!”
Helpful Report
Bronwen S
Verified Buyer
“Very good professional information, good prices and delivery”
Helpful Report
Anonymous
Verified Buyer
“A part broke so I called to replace it. The person I spoke to was very helpful and when I ordered the part it arrived quickly.”
Helpful Report
Kay S
Verified Buyer
“Brilliant that FM were the only place to source a phione to link with my Hearing Aids. Disgraceful that Phonak's new models do not sync with my aids. They cost £3000. Thanks FM for keeping the older Phonak phone alive. And many thanks for the advice on VAT!”
Helpful Report
Kevin G
Verified Buyer
“Very positive experience.”
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Gillian F
Verified Buyer
“Excellent service as usual, prompt delivery”
Helpful Report
Philip S
Verified Buyer
“I am impressed by how speedily FM Hearing Systems responds to queries and completes and delivers orders. Advice is reliable and objective and focused on the customers' needs.”
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Anonymous
Verified Buyer
“Fantastic service - knowledgeable, quick, and reliable. Thank you very much.”
Helpful Report
Graham G
Verified Buyer
“Delivered promptly next day after ordering online - as previous purchases from them. Also important advanced feedback email received from FM Hearing Systems regarding a required firmware update to allow my coupling the purchase with an existing Roger Pen system, which they knew from their records, that I possessed. Saved me lot of time resolving potential problems and chasing answers after arrival - so many thanks to Gill for the caring service provided.”
Helpful Report
Stephen B
Verified Buyer
“The USB Headset Conversion Pack for Phonak Roger is an excellent piece of equipment. I have a Cochlear Implant and was worried I would not be able to communicate well when my employer switched over to Skype telephony via a laptop. I am much more confident making calls now. Thank You!”
Helpful Report
Graham G
Verified Buyer
“Not just "Very Good" but "Outstanding" service from FM Hearing Systems' staff. When spending many hundreds of pounds on a purchase you really need independent, sensible advice, especially when it's a complex device like the Phonak Roger system having various options to go for. I asked the same emailed questions simultaneously of several suppliers as well as my audiology dept prior to purchase, and FM's response was received within hours as well as being complete, appropriate and detailed, with my options clearly laid out for me to decide on choices rather than any hard sell - and proved completely accurate after purchase. The others took 3 days or more to respond (including the manufacturer) and were less complete and superfluous, sometimes providing little more than on their website, nothing like the detail FM had explained for me. The Roger System is a life changer - so a huge thanks to FM for all their help in giving me confidence to spend such a lot of money - it was worth it, and they deserve nothing but the highest praise.”
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Tony H
Verified Buyer
“A great web site with all the info to be able to make an informed coice.”
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Anonymous
Verified Buyer
“Brilliant service with quick free delivery too. Cannot fault this company. All-round helpful and supportive.”
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Maxine B
Verified Buyer
“Great service great staff great communications”
Helpful Report
Antony C
Verified Buyer
“Really helpful and comprehensive service. If it were not for FM Hearing Systems I would not have known about the available funding for my equipment, I owe Sean a great deal of thanks for his helping me with my purchase and helping me understand what I needed to do my day job better.”
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Tony H
Verified Buyer
“A first class service, coupled with a brilliant web site, making it easy to gleen all the answers and information needed. It made choosing the correct equiptment very simple. A realy pleasant transaction through out.”
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Anonymous
Verified Buyer
“Everyone connected to this Company are just absolutely brilliant. I bought a spare docking station for home use after my employer purchased Roger pen & accessories through Access to Work. They deliver goods very quickly and their support service is second to none. Nothing is ever a bother to them and if you email with a query their reply is prompt and courteous. Great Company”
Helpful Report
Maxine B
Verified Buyer
“Great equipment, great service, great staff, quick to deal with questions and patiently respond in a polite manner. Always reply to my emails. A great team”
Helpful Report
Anthony F
Verified Buyer
“I got in touch at very short notice to locate replacement batteries for my CI. Paul was able to locate and replace them in two days!! Fantastic service!!”
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FM Hearing Systems is rated 4.9 based on 323 reviews
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