FM Hearing Systems Reviews

Name: FM Hearing Systems
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 323 Reviews

99 %

of reviewers recommend FM Hearing Systems

4.9

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

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FM Hearing Systems 5 star review on 25th August 2021

Peter G

FM Hearing Systems 5 star review on 27th February 2020

Lynnette C

FM Hearing Systems 5 star review on 3rd November 2018

Ruth M

Anonymous

Anonymous // 01/01/2019

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“Fabulous equipment which literally changes and enhances my life as I can use the landline and listen to the television like any person without hearing loss. The service is always responsive in a timely and knowledgeable fashion.”

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“Excellent communication from start to finish. Everything was very well packaged and shipped really quickky”

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“Fantastic friendly efficient service. Called regarding these items and a gentleman sorted out which one I needed and explained how to place my order on lines. He even sent me the link to the correct item. I ordered online using the link sent. All very easy and had an email straight back saying they were dealing with my order and the items arrive the next day. Very pleased highly recommend.”

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“Staff is very helpful and reliable, excellent customer care!”

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“The service that FM Hearing Systems provides is second to none. I have dealt with them on numerous occasions. Especially through some of the most difficult periods in 2020. I purchased the Phonak Roger Pen & Receiver X equipment, and it arrived the next day. I contacted to go through the equipment and set it up and how to connect to my phone. I dealt with Shaun on the help desk, his knowledge of equipment is superb, he also directed me to their YouTube Channel, which demonstrates how to use all the equipment. I recently had a warranty issue, it was resolved right away, this quick response showed how reliable and customer focused FM Hearing Systems are! I dealt with Shaun again this morning to order some new equipment. Again they proved they are the company of choice, with Service Excellence every time.”

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“Product and service spot on.”

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“I ordered some shoes to use with my Roger Pen system, easy to order online. The delivery was longer than normal but not sure if this was a delay by Royal Mail.”

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“Always there when I needed help I have just received my 2nd FM Hearing System and I cannot recommend this company highly enough. The people you deal with make this personnel to them every time you contact them. If I didn't have this system in place I would not be able to do my job. Well done keep up the good work”

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“Helpful and speedy advice provided and extremely quick delivery of items. Highly recommended.”

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“Yet again, first class service from this company - excellent correspondence, personal service tailored for our individual customer and fast delivery of an excellent product - cannot fault and would highly recommend”

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“Excellent service great delivery it doesn't get much better than that.”

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“Absolutely fantastic customer service and communication letting me know every step of the way what was happening with my repair.I told them I was a key worker and me repair was returned to me in super quick time. I highly recommend FM Hearing.”

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“Helpful and kind staff”

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“My query was dealt with quickly by email, so I was confident in what I was ordering. The actual order was fine, arrived 24 hours later.”

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“Brilliant service! 5 star*****”

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“Great service as usual from FM Hearing, diagnosing where the fault was in my phone link system and replacing the docking station the following day.”

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“Outstanding customer service and quality equipment - within minutes of my order I was contacted to find out who it was for as they had records and could ensure that the correct equipment was being ordered and they could marry up the new product with the existing owned kit - received the item the next day and was set up easily do our member of staff could get back to work on our new systems - very satisfied customers here - thank you!!”

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“Brilliant and personalised service. Prompt and friendly responses. Really feel that this company understands your needs and does it’s utmost to help.”

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“Really great service. They were more than willing to help make sure we were buying the correct compatible equipment. I was extremely impressed.”

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“Thank you for the delivery and the products worked perfectly well thank you very much”

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FM Hearing Systems is rated 4.9 based on 323 reviews