FM Hearing Systems Reviews

Name: FM Hearing Systems
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 326 Reviews

99 %

of reviewers recommend FM Hearing Systems

4.9

Based on 326 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

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FM Hearing Systems 5 star review on 25th August 2021

Peter G

FM Hearing Systems 5 star review on 27th February 2020

Lynnette C

FM Hearing Systems 5 star review on 3rd November 2018

Ruth M

Anonymous

Anonymous // 01/01/2019

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“Thanks to Shaun who was very patient with me and helped me step by step with my order. The FM9 shoes are an essential part to my equipment. Thank you for sending them to me so quickly.”

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“Prompt, courteous and informative.”

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“My Roger Select needed a repair, FM Hearing sorted it all out and it was back within the week, excellent service.”

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“Very easy to place my order, and the item arrived much quicker than expected.”

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“The wanted products (2 different DA1 shoes) were received the day after ordering. Excellent service!”

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“Excellent service thank you”

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“First class service as usual. A Roger Pen sent away for repair £125 came back, unrepairable, new unit provided.”

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“First class service from start to finish. Emma from FM Hearing followed the job. And made sure I was back up and running very Quickly. Very pleased with the service.”

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“I have just received back my Roger Pen after it was refurbished/repaired by FM Hearing Systems and I couldn't be more pleased, everything is working perfectly and it looks like a NEW Pen. Wonderful service and a very affordable price.”

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“Excellent advice and service all now working and updated”

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“I ordered two new shoes for my hearing aids to make them adaptable for Roger equioment. This was late at night. Next day I received a friendly email to check the hearing aid make and model. The order was dispatched and received within 2 days and was exactly what I had requested. Prompt, affordable and courteous service. Thank you.”

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“When I think of 'excellent customer service' I think of FM Hearing Systems. I've ordered from them several times over the last 8 years and they have been 100% brilliant every time. I can't recommend them enough for their customer service (e.g. quick reply to any queries, knowledgeable about the products, patient with any issues - e.g. time delays around Access to Work claims, etc).”

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“Very reliable and informative. Have helped me several times over the years.”

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“Shaun's emails were very helpful and the neckloop I ordered arrived in record time. EXcellent service!”

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“Always get great service from FM Systems.”

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“Really prompt service and all the staff were helpful.”

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“Equipment needed for a member of staff, have dealt with these guys before and only ever receive exemplary customer service - highly recommend”

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“Helpful, efficient and fast”

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“Prompt and efficient.”

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“Brilliant customer service from beginning to receiving my item back. Regular updates provided by Shaun. Thank you very much.”

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FM Hearing Systems is rated 4.9 based on 326 reviews