Flybubble Reviews

Name: Flybubble
Address: 1 Manor Close, Ringmer, Lewes, East Sussex
Rating: 4.90

4.9 Rating 716 Reviews

98 %

of reviewers recommend Flybubble

4.9

Based on 716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Flybubble:

Flybubble is a specialist freeflight (paragliding, hang gliding, speed flying and paramotoring) equipment retailer and distributor based in the UK. We aim to give an outstandingly personalised service to our highly valued customers. We offer a select range of the best equipment from the top freeflight manufacturers, and hold far more stock than most. This means we can offer you a great choice of new and used gear, package deals, part exchanges, custom fittings and demo flights.

We are passionate pilots, and between us love all aspects of free flying—from ridge soaring to hike-and-fly, cross country, competitions and acro—so can advise on many different styles of flying and equipment. In particular we are experts at matching pilots to equipment, and equipment to pilots!

Most of all, we care about your safety and progression as a pilot. Apart from keeping all the product information up to date on our website, so you can make better-informed decisions, we review freeflight gear, compile tips, and create articles and videos so you can benefit from our expertise and improve your flying.

For more information about the services we offer visit: https://flybubble.com/about

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Flybubble 5 star review on 21st November 2024

New USA Pilot

Flybubble 5 star review on 23rd April 2024

Alex

David

Graham

Flybubble 5 star review on 22nd April 2024

Kevin Zeininger

Anonymous

Anonymous // 01/01/2019

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“You were quick to respond to my international order. Thanks a lot.”

Helpful Report

Thank you so much for your 5 star rating, Masahiko! I really appreciate your feedback. I'm glad to hear that you were happy with my quick response to your international order. Thanks a lot! Best wishes, Carlo and the Flybubble crew

“5 stars all day! You guys do a great job with responding to my questions and sending me gear in California!! Thank you so much everyone”

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Thank you for your amazing 5 star rating, Michael! We really appreciate you taking the time to leave us such wonderful feedback. We're delighted that you've had a great experience with Flybubble, from the responsiveness of our staff to the speedy delivery of your gear. We're thrilled you're so satisfied, and hope you'll come back soon! Best wishes, the Flybubble crew

“I wanted to choose between several Vol-Biv rucksacks, and try them out for comfort, carrying capacity, and fit (inside a lightweight harness) - not something you can do without testing the products. I chose the Kortel as, despite being an older design, the features, build quality and materials seemed to match or exceed others, yet be better suited for a wider variety of use cases and loads. First H&F today proved it was a good choice. Flybubble are always good providing information and delivery timing is as reliable as ever. Will return for more goodies in the years to come.”

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Thank you for your kind words, Frazer! We really appreciate your 5 star rating of Flybubble and are glad to hear that we helped you choose the perfect volbiv backpack for your needs. We look forward to providing further information in the future and serving you again in the years to come. Thank you for your loyalty! Best wishes, the Flybubble crew

“Easy to navigate website with plenty of choice. Quick delivery of my chosen item, a carabiner mount for gopro. Haven't used it yet but looking forward to some great videos of my flying!”

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“Excellent help and advice from Carlo over the phone and very happy with the used wing I purchased - thank you.”

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Thank you, James, for taking the time to give us a 5-star rating - we really appreciate it! We are delighted to have provided excellent help and advice and that you are very happy with the wing you purchased. We thank you for being a loyal and repeating customer - it is truly appreciated. Best wishes, the Flybubble crew

“Items arrived on time with no issues 👍”

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Thank you, Richard, for your five star rating of Flybubble! We really appreciate it! We are so glad that your items arrived on time with no issues - thank you for letting us know! Best wishes, the Flybubble crew

“First time using Flybubble for a wing purchase and trading a wing in, I used them before but only for small bits. Absolutely delighted with the service and Carlos went above and beyond helping me out with a faulty harness that wasn’t even purchased from Flybubble!! Honestly blown away with the service received, a very refreshing change , can highly recommend ✊”

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Thank you so much, Mark, for your 5-star rating and glowing review of Flybubble! We're so happy to have kept you as a loyal customer and that you enjoyed our service and professionalism! Thank you for choosing us again when it came to making your wing purchase and trading in your old one. We truly appreciate it. Best wishes, Carlo and the Flybubble crew

“Quick reply to all emails with the questions you need to know very quick post. Thank you flybubble”

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“Good service and speedy delivery.”

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“Recently bought a used Wing for Ground Handling Training. Great price, and great service. Will definitely be using FlyBubble again for various things as I start and progress with my Paramotoring.”

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“Awesome job checking my auw ! Thanks!”

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“Excellent personal service as usual with delivery as quickly as could be expected over Christmas, thankyoi”

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“I have bought 2 harnesses, 1 wing and a reserve from fly bubble and found the service to be very good. The match service works well with both Carlo and Nancy very knowledgeable on all products supplied. They have experience of them first hand as they get to try them out for themselves, meaning the advice you get isn’t based on sales pitches but their own real life experiences of how the products performed. I enquired on the 30th of November about purchasing an Advance Impress 4 and was told by Carlo and other suppliers that the lead time was up to 5 months. Having used fly bubble before I felt I would be happy to give them the business as I feel they appreciate the business and feel they do the extra mile to look after returning customers. Carlo advised that they always try and anticipate what will be in demand in the following months and luckily for me they had ordered an impress 2 months prior meaning that I would have to wait that long. That said having placed the order 4 weeks later my new toy arrived. Thanks again for outstanding service having accepted I would have to wait till the end of feb, I will now be flying very soon getting in some practice before the new season kicks off 🙂 thanks very much!!”

Flybubble 5 star review on 3rd January 2023

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“No hassle. Arrived promptly even with postal strikes running. Looking forward to getting aloft.”

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“I was wanting a lightweight navigation device. I had previously owned the SYS'Nav 3 but had lost that into some deep ravine in Tenerife after forgetting to a) tether it b) check it was still securely attached after a couple of failed launches. I saw that there was now a new version, the XL. I had a few questions. These were promptly answered after sending an email. The item was despatched same day of purchase and arrived on my doorstep a couple of days later. All very efficient and no fuss involved.”

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“As always, Flybubble had what I needed in stock at a competitive price and dispatched it with their usual efficiency. You can't ask for more than that.”

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“Have used their MATCH service to purchase a harness and pleased I did. For a web shop they stand out by the amount and quality of attention customer receives throughout the whole process. They know their products from practice, happy to listen to your concerns and advise from different angles. It’s a bespoke service for no extra cost. Wish we had a luxury of a physical visit but also wish they lead a balanced life so grateful anyway!”

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“No problem shipping to Canada. My only complaint would be to provide more protection for carabiners that your life depends on. Bubble wrap would be much appreciated, the paper envelope is not enough.”

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Hi Martin. Many thanks for your order and review - both of which are much appreciated, thank you! I agree with you that carabiners should be bubble wrapped or similar (a paper envelope is not enough) and am surprised to find out that they were not for your order, sorry! I will pass this on to our packing department right away. Thanks again, Flybubble Carlo.

“Good comms, excellent customer service. These guys know their biscuits !”

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Flybubble is rated 4.9 based on 716 reviews