Flybubble Reviews

Name: Flybubble
Address: 1 Manor Close, Ringmer, Lewes, East Sussex
Rating: 4.90

4.9 Rating 716 Reviews

98 %

of reviewers recommend Flybubble

4.9

Based on 716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Flybubble:

Flybubble is a specialist freeflight (paragliding, hang gliding, speed flying and paramotoring) equipment retailer and distributor based in the UK. We aim to give an outstandingly personalised service to our highly valued customers. We offer a select range of the best equipment from the top freeflight manufacturers, and hold far more stock than most. This means we can offer you a great choice of new and used gear, package deals, part exchanges, custom fittings and demo flights.

We are passionate pilots, and between us love all aspects of free flying—from ridge soaring to hike-and-fly, cross country, competitions and acro—so can advise on many different styles of flying and equipment. In particular we are experts at matching pilots to equipment, and equipment to pilots!

Most of all, we care about your safety and progression as a pilot. Apart from keeping all the product information up to date on our website, so you can make better-informed decisions, we review freeflight gear, compile tips, and create articles and videos so you can benefit from our expertise and improve your flying.

For more information about the services we offer visit: https://flybubble.com/about

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Flybubble 5 star review on 21st November 2024

New USA Pilot

Flybubble 5 star review on 23rd April 2024

Alex

David

Graham

Flybubble 5 star review on 22nd April 2024

Kevin Zeininger

Anonymous

Anonymous // 01/01/2019

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“Great service, communication, and fast shipping. I forgot to add something to my order before checking out, emailed them, and they were on it. Will definitely shop here again!”

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“As usual great service and product. Thank you.”

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“Always good communication and great service from the crew at Flybubble and they are quick to post items out, so no hanging about.”

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“Great fast service and excellent prices”

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“Comprehensive product list with appropriate spares description. Easy to order with safe payment options.”

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“Every order I’ve placed with Flybubble has been delivered quickly, and any queries have been answered pretty much instantly. First class service from Nancy and the team.”

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“As always super fast and reliable. Great product”

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“Great job. I recently purchased some used equipment that was exactly as advertised, and received extra support from the office staff to fix a payment problem I had created. This is a trusted seller of gear for a fair price. Thanks!”

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“I am very happy with the service from Flybubble. They're always helpful and will answer any questions or concerns, nothing was too much trouble. I was also kept up to date with the progress of my order so I knew when to expect delivery. I will definitely continue to be a returning customer.”

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“I was happy with my purchase of a Gin Classic Speedbar which arrived sooner than expected. Thank You Flybubble.”

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“Excellent service. Super fast delivery.”

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“Very slow to send out my new Skytraxx.”

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Thank you for taking the time to provide us with this valuable feedback. We truly appreciate your loyal support and want to ensure a positive experience. We are sorry that shipping from the UK to New Zealand was slower than you hoped. We take customer feedback like this very seriously so have investigated this to see what happened and what we can do to meet your expectations in future. You placed your online order on Friday 20 January 2023. The next working day was Monday 23 January, however we were unable to ship that day. We shipped your order as soon as we could - within 2 UK business days - on Tuesday 24 January, via DHL Express International to New Zealand. It was received into New Zealand on Monday 30 January 2023 and delivered to you on Tuesday 31 January 2023 at 09:03 local time. So DHL Express took 7 days to deliver to you in New Zealand from the UK. Although we would've liked you to receive your order sooner this is well within the usual order despatch and delivery times we state on our website ( https://flybubble.com/shipping-stock ): "Order despatch & delivery times (general) Once we receive your confirmed order and payment has cleared, assuming everything you've ordered is in stock, we'd usually ship your order within 3 UK business days. From then it should take a further 1-2 days to arrive in the UK or 4-10 days to arrive worldwide, assuming no unexpected delays. Sometimes it may take longer. Please allow up to 28 days for delivery. Custom orders or specialist items may take longer." We are currently not able to realistically offer faster order despatch and delivery times than this, sorry. If you choose to order from us again then please bear this in mind, thank you. If in future we are able to realistically offer faster order despatch and delivery times than this, we will. Actually we are working on offering shipping options - including premium express services for those who want their orders faster - however since we are small team (because we can't afford more staff) and we are extremely busy we have limited time left to put this in place - so it's taking longer than we'd like, but we will eventually get there. Is there anything we can do to make things better for you? Please let us know how we can make your experience more enjoyable. Please feel free to contact us (crew@flybubble.com) with any further comments, concerns, or suggestions you wish to share. Thank you. Best wishes, the Flybubble crew

“Always great selection of products in stock and super fast service, top class, thanks Flybubble!”

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“Never disappointed 👍”

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“When others failed Flybubble delivered (literally delivered very quickly what I needed urgently).”

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“I have used Flybubble for over 10 years and they have never let me down. A great company👍”

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“Made several purchases from Flybubble recently, including a Syride Sys Evo alti / gps, Gin flight deck and maillons. In each case delivery was very quick. The online review of the Syride is what swayed me to buy it.”

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Thank you so much for the 5 star rating, Darryl! We appreciate you being a loyal customer and are glad to hear that you had a great experience with the Syride Sys Evo alti/gps, Gin Flight Deck, and maillons when you purchased them from us. We look forward to seeing you again soon! Best wishes, the Flybubble crew

“As always, the team at Flybubble are incredibly helpful. It's not so much about the kit they sell as the personal approach they use. Every customer gets a personal service to ensure they get what they need”

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Thank you so much for your 5-star rating, David, and for being a repeating customer. We're very grateful for your support so thank you for taking the time to rate our services and for being a returning customer! Best wishes, the Flybubble crew

“Very happy with used paraglider purchased.”

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Thank you so much for the 5 star rating of Flybubble! We are so glad to hear that you are very happy with the paraglider you purchased! We truly appreciate your loyalty as a customer, and we thank you for choosing to shop with us! Best wishes, the Flybubble crew

“Carlo and Nancy provided excellent customer service and worked with me to select the best wing for my flying style. We communicated via email in addition to speaking over the phone - all despite being non-local to them. I would highly recommend their expertise and Match service.”

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Thank you so much for the fantastic review! We are so glad to hear that you had a great experience speaking with Carlo and Nancy and found the perfect wing for your flying style! We are so thankful for your five star rating and it has been a pleasure to serve you! Best wishes, the Flybubble crew

Flybubble is rated 4.9 based on 716 reviews