Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,843 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 13,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

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“Bit disappointed at time of delivery - 18.30 pm. Alstroemerias very floppy but perked up after overnight in water. Carnations beautiful as always.”

Helpful Report

Posted 3 months ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Flowers as always lovely I have been using this website for years thankyou”

Helpful Report

Posted 3 months ago

Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Very disappointed in the cost for these flowers. I didn't read the description properly, thrmought they were artificial. For the amount of flowers not worth the cost I paid. I had paid 4 times over the price I would fir these flowers.”

Helpful Report

Posted 3 months ago

Dear Sheila, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“My Sister was very pleased with her flower, they arrived on time. Easy to order on line. will use again.”

Helpful Report

Posted 3 months ago

Dear Rosemary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Flowers were received with delight by my friend, and were as beautiful as ever.The only problem I had was in placing my order. I have used Flowers by post for any years now, at least 15 or 16! The problem could be solved, I think, but am no expert, by having an option of being able to remove items from the basket. While making this order, I made a,spelling mistake. I had to go back to alter it . This meant I had to start agsin. Everything was fine but when I got to the final page the number of bunches was 2! So the first order was still being used,but a,second one had been added I tried to go back and clear irt then tried agsin much later but the same thing happened. I hot as far as 4! I left it a couple of days and was then able to make a correct order I realise it was my fault, but a 'remove', would have made it simpler. The Flowers fortunately weren't for a specific date thank goodness. This isn't a complaint...just a suggestion. Patricia Dennis mutignano6@gmail.com”

Helpful Report

Posted 3 months ago

Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the trouble you had with the basket items on our system. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Nice flowers. Great easy websight. Nice price.”

Helpful Report

Posted 3 months ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Excellent service as always”

Helpful Report

Posted 3 months ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“My friends were delighted to receive their flowers. I was delighted with their reaction & the fact that they were delivered on my requested day. I wasn`t so happy to be contacted for address verification because it "wasn`t on our system", nor was I impressed when I was questioned after verifying the address, as entered manually. The problem? It isn`t a "2 this Street" address. Would I have been asked for verification if it had been addressed to "The King, Buckingham Palace"?”

Helpful Report

Posted 3 months ago

Dear Carole, please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“I ordered a bouquet for my mums birthday. I accidentally ordered the wrong one and the order was easily changed when I called. The woman i spoke to was polite and efficient. The bouquet arrived on time and undamaged. The flowers have loads of buds on and are beautiful.”

Flowers by Post UK Limited 5 star review on 27th October 2024

Helpful Report

Posted 3 months ago

Dear Amy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Beautiful flowers... delivered on time. My sister in-law was very happy 😁”

Helpful Report

Posted 3 months ago

Dear Chris, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Flowers arrived as specified and looked great during our time away.”

Helpful Report

Posted 3 months ago

Dear Martin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Bought as birthday present. Arrived on the day and person very pleased”

Helpful Report

Posted 3 months ago

Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Flowers arrived but a little bedragled, they needed a good soak in water to revive them. This is the first time I have had to give 3stars.”

Helpful Report

Posted 4 months ago

Dear Alison, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Flowers were beautiful and smelt lovely”

Helpful Report

Posted 4 months ago

Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“As this was for someone who has just lost their mother, so instead of a bouquet of flowers, i decided on the single persevered rose and card, the rose was well received, delivered at the correct time and well packed. Excellent service as usual”

Helpful Report

Posted 4 months ago

Dear Tony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“The recipient was very pleased with flowers said they were lovely thanks”

Helpful Report

Posted 4 months ago

Dear Edwin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“I have always been very satisfied with the service very pleasant to speak with and delivery quick .flowers arrive in good condition thank you .”

Helpful Report

Posted 4 months ago

Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Thank you for prompt delivery and service.”

Helpful Report

Posted 4 months ago

Dear Jessie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Our daughter said the flowers were beautiful.”

Helpful Report

Posted 4 months ago

Dear Judith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Though I don't often send flowers, this is the site I search out again and again since I discovered their beautiful cut orchids many years ago. The flowers last for ages and I have never been let down on promised delivery.”

Helpful Report

Posted 4 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,843 reviews