Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,841 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

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“Simple and easy to use website”

Helpful Report

Posted 1 month ago

Dear Nigel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I ordered the Yellow Carnations for my Aunts 94th Birthday, they arrived on my chosen date, were well packed and apparently looked absolutely beautiful.”

Flowers by Post UK Limited 5 star review on 8th January 2025

Helpful Report

Posted 1 month ago

Dear Lynne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Beautiful quality flowers, great choices and efficient service. I highly recommend this company.”

Helpful Report

Posted 1 month ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“After a disappointing bouquet arrived for my daughter for xmas, Van at flowers by post sorted out the problem and a lovely bouquet was delivered in the New Year. Many thanks and will definitely use you again.”

Helpful Report

Posted 1 month ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“All the flowers were sent to friends and I had only heard about them.The were delivered on the day I asked and were lovely apparently.”

Helpful Report

Posted 1 month ago

Dear Anne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Nice flowers, well presented and arrived when expected.”

Helpful Report

Posted 1 month ago

“I’ve been using flowers by post since 1996. We had our honeymoon on Jersey and sent flowers home from there. After that I have continued to use them via the internet. Always beautiful blooms. I am always happy to recommend fbp.”

Helpful Report

Posted 1 month ago

Dear Ruth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The first item was lost in transit. I contacted the company and they immediately sent a replacement and 10% off my next order. The recipient was very pleased with her flowers.”

Helpful Report

Posted 1 month ago

Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“As always the flowers for Flower by Post were well received. They were a Christmas gift so it was especailly welcome that T was sent a message to show they had been delivered , Well done and Thank You Flowers by post”

Helpful Report

Posted 1 month ago

Dear Eileen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Service as advertised - timescales met despite busy Christmas/new year deliveries. Flowers lovely and fresh - thank you”

Helpful Report

Posted 1 month ago

Dear Elizabeth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“We ordered some blue orchids for the Christmas period. They arrived on time, were perfect and lasted throughout the period so we were very pleased.”

Helpful Report

Posted 1 month ago

Dear Ken, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I always send flowers at Christmas time, to a very dear friend in her nineties. She always looks forward to them arriving. They arrived in good time, well packaged and in good condition. My friend was thrilled, and phoned to tell me how lovely they were, and how much she enjoys arranging them in her special vase. They make her Christmas she says! As always, thank you so much.”

Helpful Report

Posted 1 month ago

Dear Gwenyth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Always reliable!”

Helpful Report

Posted 1 month ago

Dear Jayne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers were excellent quality, arrived on time and still good a week later.”

Helpful Report

Posted 1 month ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Freesias delivered were gorgeous scent beautiful and made a friend very happy on her Birthday”

Helpful Report

Posted 1 month ago

Dear Muriel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Lovely fresh flowers as always. Arrived a day earlier than requested, which was a bonus”

Helpful Report

Posted 1 month ago

Dear Claire, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“One of our members has recently had a rather serious operation and so, on her return home, there was a lovely boquet just to let her know we were thinking of her. What a lovely way of brining some cheer.”

Helpful Report

Posted 1 month ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“A lovely way to let someone know that we are thinking of them when they are alone for Christmas. We know from the feedback how much it was appreciated/”

Helpful Report

Posted 1 month ago

“Sent as a birthday present which were well received. I found editing the recipients address trouble some and at one point added my order three times. Eventually managed to delete them all and start again. A simple edit on the address confirmation page would have solved this. Having said all that ..... Ordered on 26 December to be delivered on 28 December ✅ and the quality of the flowers were excellent and I would buy again.”

Flowers by Post UK Limited 5 star review on 2nd January 2025

Helpful Report

Posted 1 month ago

Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Perfect as always friend was very pleased with them”

Helpful Report

Posted 1 month ago

Dear Edwin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

Flowers by Post UK Limited is rated 4.7 based on 13,841 reviews