Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,845 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website reasonably easy to negotiate. Order delivered on time and the recipient was delighted with the Flowers.”

Helpful Report

Posted 5 months ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“EXCELLENT SERVICE”

Helpful Report

Posted 5 months ago

Dear Anne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Arrived on day requested. Good Quality Flowers👍”

Helpful Report

Posted 5 months ago

Dear Stuart, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I have ordered twice now from This company and both times the delivery process and flowers have been superb . Highly recommend”

Helpful Report

Posted 5 months ago

Dear Dawn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I never go anywhere else for flying flowers”

Helpful Report

Posted 5 months ago

Dear Ruth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“very poor delivery service ordered 4 days prior to recipients birthday arrived 5 days after birthday deliverywas just left behind housewith no notification as to where it had been left flowers were not of best quality”

Helpful Report

Posted 5 months ago

Dear Robert, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“As a long-time user and recipient "Flowers by Post",I recently encountered by first negative result at a critical moment. After receiving feedback information from recipient I immediately contacted by E-mail and a replacement boquet was despatched and received in 24 hours.”

Helpful Report

Posted 5 months ago

Dear Gerard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Flowers delivered on chosen date. Recipient said they were lovely.”

Helpful Report

Posted 5 months ago

Dear June , please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“My Mum was very pleased with the flowers I organised, from Australia , to be delivered to her. Thank you”

Helpful Report

Posted 5 months ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Regular customer. Delivery and quality always reliable”

Helpful Report

Posted 5 months ago

Dear Norman, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I sent 20 golden treat freesias to friends for their Golden wedding anniversary. They arrived on time and my friends sent a photo. They looked just as advertised and my friends were delighted with the surprise.”

Helpful Report

Posted 5 months ago

Dear Elizabeth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I have purchased flowers several times from Flowers by Post. All the recipients have said the same thing - 'how beautiful the flowers were'. I shall continue to use Flowers by Post in the future.”

Helpful Report

Posted 5 months ago

Dear Sheila, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“My Bouquet of Rainbow Carnations are absolutely beautiful, thank you. The range of colours are great, so bright and cheerful to remind me of a very special day.”

Helpful Report

Posted 5 months ago

Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Always straight forward ordering from flowers by post. Fast delivery and always a good price!”

Helpful Report

Posted 5 months ago

Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Good quality flowers which arrived within 18 hours of ordering them - absolutely brilliant!”

Helpful Report

Posted 5 months ago

Dear Hilary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“My friend was delighted with lots of colours and many bloons”

Helpful Report

Posted 5 months ago

Dear M Baker, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Excellent service. Apparently flowers a little wilted on arrival.”

Helpful Report

Posted 5 months ago

Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Excellent service as always I sent these to a friends auntie upon her citizenship ceremony she was ecstatic with the electric blue 💙 orchids they certainly are a crowd pleaser”

Flowers by Post UK Limited 5 star review on 10th September 2024

Helpful Report

Posted 5 months ago

Dear Philip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Flowers by Post tick all the right boxes for me. Lovely choice of reasonably priced flowers, easy to order and pay and delivered on the day! Excellent service.”

Helpful Report

Posted 5 months ago

Dear Leonie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Recipient loved the flowers and 'phoned immediately received to say how beautiful they were.”

Helpful Report

Posted 5 months ago

Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,845 reviews