Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,840 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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Info

4.7

Based on 13,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well received and appreciated especially the fragrance. Certainly cheered up our granddaughter following surgery.”

Helpful Report

Posted 1 month ago

Dear Malcolm, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Lovely flowers delivered on a time as usual.”

Helpful Report

Posted 1 month ago

Dear Erica, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I sent the flowers to my Sister in law. I haven't seen them myself but she phoned to say how beautiful they were. Delivered exactly on the day I requested. Good service around.”

Helpful Report

Posted 1 month ago

Dear Patricia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The flowers were for my elderly mother, the flowers were very nice, but not what I ordered. The flowers I chose were called Sweet Melody, pinks. When they arrived a day later than they were supposed to, they were all different colours.”

Helpful Report

Posted 1 month ago

Dear Alison, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Easy and efficient service. Flowers are excellent quality. Was kept informed of the tracking of the order. Will use again.”

Helpful Report

Posted 1 month ago

Dear Nina, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Another poorly member cheered with our best wishes accompanied with a boquet of lovely flowers.”

Helpful Report

Posted 1 month ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“We are very pleased with our orders, as usual. Flowers arrived on time, well packaged & in excellent condition. Both recipients are very happy with their flowers.”

Helpful Report

Posted 1 month ago

Dear Isabella, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Great customer service by Nav who handled my multiple order with great professionalism. The flowers looked fantastic and were received with great delight by all the grateful receipients. Highly recommended.”

Helpful Report

Posted 1 month ago

Dear Jon, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Easy to order, tracking postal progress was good. The flowers were in bud, and just as described. A very good service.”

Helpful Report

Posted 1 month ago

Dear Jane, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The flowers were for a very good friend. She thought they were amazing and showed photos to everyone”

Helpful Report

Posted 1 month ago

Dear Donna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Very pleased with both my recent orders for Flowers by Post. They arrived on time, despite the terrible winter weather we've been having, and the flowers looked beautiful. Both recipients were very pleased. Easy to navigate website with good range of bouquets. I had an issue using a discount code I'd received to place my online order, but an email to the customer service team and this was quickly resolved.”

Helpful Report

Posted 1 month ago

Dear Charlotte, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The flowers were really nice they did arrive a day late but it was holiday”

Helpful Report

Posted 1 month ago

Dear Neil, please accept our sincere thanks for posting such a positive review following your recent purchase. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The flowers arrived on the date ordered for. And were very good.”

Helpful Report

Posted 1 month ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The web site is easuy to use. The choice of flowerrs is wide and diverse and I found it suited my pockets. The delievery was as promised. The quality of the flowers is exemplified by the comments of one of the ladies that I sent them too "I am thanking you, for the beautiful flowers received from the members of Hinchingbrooke Lodge. They were gorgeous and gave me great pleasure over the Christmas/New Year period." Nothing more to add to that.”

Helpful Report

Posted 1 month ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers arrived as requested for the birthday girl, she was absolutely delighted, freesias were lovely. Thank you”

Helpful Report

Posted 1 month ago

Dear Sally, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“As alth with Flowers by Post beautiful fresh flowers were delivered on the due date and, as always, the lady was delighted.”

Helpful Report

Posted 1 month ago

Dear Murdo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“My daughter was thrilled with them”

Helpful Report

Posted 1 month ago

Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Unfortunately the flowers arrived later than requested, fortunately they were a good mix of colours & well received.”

Helpful Report

Posted 1 month ago

Dear Mike, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers received on time & the mix of Alstromeria colours much appreciated.”

Helpful Report

Posted 1 month ago

Dear Mike, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Simple and easy to use website”

Helpful Report

Posted 1 month ago

Dear Nigel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

Flowers by Post UK Limited is rated 4.7 based on 13,840 reviews