Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,849 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 13,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality orchids delivered on the correct day. My aunt was thrilled. Thank you.”

Helpful Report

Posted 8 months ago

Dear Amanda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“I have been a frequent user of flowersbypost and my friends and family have always been satisfied.”

Helpful Report

Posted 8 months ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Never fail to deliver! Ontime, Every time”

Helpful Report

Posted 8 months ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Always a great service. Bring back your rewards”

Helpful Report

Posted 8 months ago

Dear Tracy, Please accept our sincere thanks for posting such a positive review following your recent purchase. The loyalty scheme has now been replaced by offers and promotions sent via email. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“The flowers were bought for a relative who is receiving end of life care in a Care Home. They arrived on time and have brightened up her room.”

Helpful Report

Posted 8 months ago

Dear Gill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Beautiful flowers excellent value for money. Arrived the day ordered and were packed well so there was no damage from movement around a very large box.”

Helpful Report

Posted 8 months ago

Dear Lesley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“As I live overseas and my family and family friends are all in the UK, I have been buying them flowers from you for many, many years. I am very happy to say that they have always recieved wonderful bouquets and enjoyed them immensely. Thank you all so much.”

Helpful Report

Posted 8 months ago

“I had asked for the flowers to be delivered on Friday 17th May as my daughter would be at home on that day. Unfortunately she was away on Saturday and was unable to collect them from a neighbour until Sunday 19th.”

Helpful Report

Posted 8 months ago

Dear Margaret, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Beautiful flowers, good value for money and consistently top quality. Very reliable service.”

Helpful Report

Posted 8 months ago

Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Beautiful flowers that last and last”

Helpful Report

Posted 8 months ago

Dear Aisha, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Realiable service. Flowers fresh and last several weeks. Thoroughly reccomend. Thank you”

Helpful Report

Posted 8 months ago

Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Flowers were sent as a ‘pick me up’ and as usual they were top quality and did the trick. My friend was very pleased with them. Thank you.”

Helpful Report

Posted 8 months ago

Dear Dianne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Flowers delivered as requested, on time. Recipient delighted.”

Helpful Report

Posted 8 months ago

Dear Catherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Great price, reliable delivery”

Helpful Report

Posted 9 months ago

“I have used Flowers by Post for a number of years and have always been very pleased with the service and flowers”

Helpful Report

Posted 9 months ago

Dear Frances, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 9 months ago

“My stepdaughter was very pleased with the flowers. She sent me photos and they looked lovely”

Helpful Report

Posted 9 months ago

Dear M N Hankinson, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 9 months ago

“delivery was late”

Helpful Report

Posted 9 months ago

Dear Mike, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 9 months ago

“Recipients happy with delivery and flowers.”

Helpful Report

Posted 9 months ago

Dear Julia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 9 months ago

“Are arrived on time fresh lovely a very happy daughter on her recovery”

Helpful Report

Posted 9 months ago

Dear Deanna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 9 months ago

“They were delivered on time and to the correct address (previous problems with other companies!!) They are lovely blooms and their fragrance is beautiful. Thank you”

Helpful Report

Posted 9 months ago

Dear Kathleen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 9 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,849 reviews