Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,845 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were delivered on the 22nd at 16.42 ( from front door camera) and left by the side of the house where they were found by my daughter later. The deliverer did not even ring the front door bell. The flowers were wilted and were quite disappointing. Peter Asrwood.”

Helpful Report

Posted 5 months ago

Dear Peter, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Excellent selection of flowers, easy to order and prompt delivery. Good value for money.”

Helpful Report

Posted 5 months ago

Dear Trevor, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“The flowers arrived on time and were lovely. The person I sent them to sent me a picture of them, she was very pleased and said they were lovely.”

Helpful Report

Posted 5 months ago

Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Flowers came on time and were beautiful all the bugs had individual water pods on their stems keeping them fresh”

Flowers by Post UK Limited 5 star review on 28th August 2024

Helpful Report

Posted 5 months ago

Dear Bruce, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Cannot fault the customer service or standard of flowers”

Helpful Report

Posted 5 months ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“As Always, Great Company, Great Team & Great Quality of Flowers. I wouldnt use anyone else.”

Helpful Report

Posted 5 months ago

Dear Iain, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Arrived on time and in good condition”

Helpful Report

Posted 5 months ago

Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Recipient said the flowers were fresh and vibrant. Arrived in good condition on the correct day.”

Helpful Report

Posted 5 months ago

Dear Julie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I received my beautiful bouquet of Yellow Carnations, which I ordered for myself, and they are fabulous.”

Helpful Report

Posted 5 months ago

Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“My mother was delighted, as usual, with the flowers delivered to her.”

Flowers by Post UK Limited 5 star review on 26th August 2024

Helpful Report

Posted 5 months ago

Dear Morag, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Excellent as always! Thank you”

Helpful Report

Posted 5 months ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Outstanding quality. Very good price.”

Helpful Report

Posted 5 months ago

Dear Petra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Nice flowers, well priced. Delivery is to date. Customers are updated.”

Helpful Report

Posted 5 months ago

Dear Richard, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Great service.great flowers.”

Helpful Report

Posted 5 months ago

“As always - reliable service and beautiful, fresh flowers.”

Helpful Report

Posted 5 months ago

Dear Murdo, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I place all of my orders for floral tributes with "Flowers by Post" and no other company. Family and friends have never once been disappointed. The quality of the flowers is exceptional, they are packaged carefully and in bud allowing for a longer period in full bloom. The choice of flowers and plants is vast and at a fair price so there is always something for every occasion. I wouldn't go anywhere else.”

Flowers by Post UK Limited 5 star review on 25th August 2024

Helpful Report

Posted 5 months ago

Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Flowers were delightful as always”

Helpful Report

Posted 5 months ago

Dear Pauline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Excellent service and beautiful flowers.”

Helpful Report

Posted 5 months ago

Dear Jean, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“I've ordered from Flowers by Post a few times before. This occasion, just like the others, was excellent. The flowers were delivered promptly and as usual are good quality flowers. The friend I sent them to was delighted with them.”

Helpful Report

Posted 5 months ago

“I was realy pleased with the roses and gyp bouquet. The flowers looked fresh and at their best and were delivered on time even on a Saturday. I highly recommend this service and this beautiful bouquet.”

Helpful Report

Posted 6 months ago

Dear Joy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,845 reviews