Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,841 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 28th January 2025

Charlotte García-Smith

Flowers by Post UK Limited 5 star review on 8th January 2025

202

Anonymous

Anonymous // 01/01/2019

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“Excellent flowers & delivery”

Helpful Report

Posted 3 months ago

Dear Mario, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Lovely flowers, well packaged, delivered on requested date and efficient all round service. Will definitely use again.”

Helpful Report

Posted 3 months ago

Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Excellent got there next day after ordering my sister was very happy with them”

Helpful Report

Posted 3 months ago

Dear Elizabeth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“I ordered flowers for a dear friend to say thank you! She absolutely adores them and sent me a picture. They're beautiful as always.”

Flowers by Post UK Limited 5 star review on 14th November 2024

Helpful Report

Posted 3 months ago

Dear Judy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“My Wife love the flowers”

Helpful Report

Posted 3 months ago

Dear Patrick, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“I ordered fressias for my daughters birthday a they are her favouite flower . She adordered them”

Helpful Report

Posted 3 months ago

Dear Theresa, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Lovely, long lasting flowers delivered on time, and greatly appreciated by the recipient. Thank you.”

Helpful Report

Posted 3 months ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“I have used Flowers by Post for many years this time my order arrived late and it was the wrong plant. I contacted customer service who apologised and offered a 15% refund & 10% off my next order - I explained I'd ordered a Peace Lily for my friend's birthday - the reason being as her grandaughter is called Lily. I was then offered the correct plant when they received the next delivery - if when I ordered I had been told the plant wasn't in stock I would have ordered something different. I accepted the offer of the correct plant and asked if my friend needed to return the incorrect one I haven't had a reply to that question.”

Helpful Report

Posted 3 months ago

Dear Jennifer, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Lovely bouquet, arrived on time”

Helpful Report

Posted 3 months ago

Dear Alan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Very easy to order for specific date. Delivered on time and my friend was very pleased with them. Have used before and will use again. Fantastic service and quality. Thank you.”

Helpful Report

Posted 3 months ago

Dear Carole, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“First class flowers. First class delivery. First class help on the phone.Wish I could master their web site. It was great until they made a change. The phone sufices. W. W..”

Helpful Report

Posted 3 months ago

Dear William, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Arrived on time. Flowers were very nice and in great condition”

Helpful Report

Posted 3 months ago

Dear Graham, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Friend said flowers were lovely. Asked to be delivered on her birthday date and they were with her by lunch time. Very pleased. Will certainly use company again in the future”

Helpful Report

Posted 3 months ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“I ordered two separate bunches of orchids to be sent to two different people in two different areas. Neither recipient was at home when the flowers were delivered. One delivery was left on the doorstep, the other redelivered next day. The ones left on the doorstep were not quite as fresh due to being left. However, the young lady at your company who dealt with my queries (?) Zoe, was most helpful and deserves praise. I would use your company again.”

Helpful Report

Posted 3 months ago

Dear Norma, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Flowers arrived on time and lovely flowers”

Helpful Report

Posted 3 months ago

Dear Fiona, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Always great quality. Flowers arrive on time. Flowers are delivered not fully in bloom and last a long time.”

Helpful Report

Posted 3 months ago

Dear Jayne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Order taken over the 'phone by Jazz who was very courteous and helpful. Lovely carnations , delivered promptly. Thank you”

Helpful Report

Posted 3 months ago

Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Ordered 20 blooms, looked like only 15 , looked poor”

Helpful Report

Posted 3 months ago

Dear Jessica, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Great Flowers Great service thank you”

Helpful Report

Posted 3 months ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

“Brilliant service straight forward to order and fast delivery would highly rate”

Helpful Report

Posted 3 months ago

Dear Nicola, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,841 reviews