Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,845 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 13,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another delighted member in receipt of a lovely bunch of flowers on the occasion of her 80th birthday. They really are the best gesture that we can make to celebrate and to comfort, to wish a memebr well when recuperating or convalescing or celebrating a special occasion. Well done on another succesful delivery.”

Helpful Report

Posted 6 months ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Fantastic service, flowers are beautiful, well done.”

Helpful Report

Posted 6 months ago

Dear Carmel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 months ago

“Nicely and safely packaged up.Already open and ready to display.”

Helpful Report

Posted 6 months ago

Dear Roger, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“as usual fklowers by post coes up trumps. I inadvertently order flowers as a birthday gift foe teh same person twice! Once I| ralised b my mistake I emailed Glowers by post and they sorted it out very quickly. I also like the emailed delivery noiification which they now send out on the day of expected delivery a nice touch. The peolpe I send to are always delighted with the flowers they receive. Thank you Flowers by post”

Helpful Report

Posted 6 months ago

Dear Eileen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“As usual the flowers arrived on time and were beautiful.”

Helpful Report

Posted 6 months ago

Dear Jean, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“As a regular monthly customer I cannot speak too highly of the service and quality of the flowers, in particular the carnations which always arrive in excellent condition and last and last. A first class service.even when things go wrong as they did recently. We opted for a change and ordered a plant. It arrived on time but was nothing like the picture, just a couple of flowers which fell off the following day. i thought you should be made aware of the problem so telephoned. The young lady who answered was a credit to the company and immediately offered a refund or replacement.We decided on our first love and opted for a mixed bunch of carnations which arrived the following day and are of your usual high quality.So thank you and we will continue to take advantage of your excellent monthly delivery of carnations Regards Eric and Iris Lay”

Helpful Report

Posted 6 months ago

Dear Eric, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Easy ordering, delivered on time. Person receiving them was very pleased.”

Helpful Report

Posted 6 months ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Once again delivery on time with recipients being pleased. Rarely do you come across a company that just keeps doing it right like this one.”

Helpful Report

Posted 6 months ago

Dear P J Mold, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“This, my first purchase from Flowers by Post, proved to be very satisfactory. Delivery to a fairly off the beaten track address arrived in the morning on the appointed day. The recipient was delighted with the blooms which I was able to see the following day. They were beautiful. I think I will change my allegiance to Flowers By Past in future.”

Helpful Report

Posted 6 months ago

Dear Anthony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Flowers arrived in good time and were well received. Another happy recipient.”

Helpful Report

Posted 6 months ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Always an excellent service (and I've been using Flowers by Post for years) - beautiful flowers at a reasonable price delivered when I want them to be. I have no hesitation in recommending Flowers by Post.”

Flowers by Post UK Limited 5 star review on 21st August 2024

Helpful Report

Posted 6 months ago

Dear Mr Foston, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Beautiful flowers. Delivered on requested date and very good price. Would definitely recommend.”

Helpful Report

Posted 6 months ago

Dear Sharon, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“all flowers arrived in time and in excellent condition”

Helpful Report

Posted 6 months ago

Dear Ann, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“I have sent the mixed carnation bouquet several times now to my auntie. They always arrive on time and the quality is brilliant. She always says that they are the best flowers she ever receives. They arrive fresh and always last along time. I would always use Flowers By Post if I needed to send a gift to someone. Highly recommend them.”

Helpful Report

Posted 6 months ago

Dear Juliet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Excellent service and quality of preserved Rose 🌹 very happy with Flowers By Post and will use them again and recommend them to friends”

Helpful Report

Posted 6 months ago

Dear Selena, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“I've used Flowers by Post for years, theyre always very good. The ordering process is very simple. I have a login so the FBP system maintains an address book for me - I don't even have to type the address. Flowers arrived on the day they were supposed to and, as always, looked lovely.”

Helpful Report

Posted 6 months ago

Dear D Smart, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“I sent the flowers - think the recipient is the person to judge them and only person to provide photo!”

Helpful Report

Posted 6 months ago

Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“The Red Carnations are still beautiful having been received 6 days ago.”

Helpful Report

Posted 6 months ago

Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“As usual, flowers arrived on time and in good condition.”

Helpful Report

Posted 6 months ago

“Flowers were sent as a gift, they arrived two days later than hoped.”

Helpful Report

Posted 6 months ago

Dear Heather, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 6 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,845 reviews