Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,845 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website, great value and quick delivery. Have used for years with no issues.”

Helpful Report

Posted 7 months ago

Dear William, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Bought for function and ordered 5 days before with good time for delivery... But delivered only day after the funcction. And flowers were not fresh and squeezed lots. Not Happy at all.”

Helpful Report

Posted 7 months ago

Dear Eranda, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“The flowers arrived in time and and in good condition and were much appreciated.”

Helpful Report

Posted 7 months ago

Dear Glenys, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“I ordered flowers for two of my dear friends for the same date one a 90th birthday and the other the anniversary of the loss of a loved one. Both were delighted with their flowers they were delivered on time and the flowers were beautiful and so fresh as though they had just been picked. I would never use any other company for flowers I have never had any complaint with Flowers By Post. Many thanks.”

Helpful Report

Posted 7 months ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“I have used Flowers By Post for more years than I can remember and your lovely blooms never fail to delight their recipients. They always arrive on time - beautifully packaged and fresh - thank you for your many years of excellent service.”

Helpful Report

Posted 7 months ago

Dear Jenny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Fantastic so beautiful . Very happy indeed used for my daughter’s wedding bouquet . 5*”

Helpful Report

Posted 7 months ago

Dear Stephanie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Beautiful plant”

Helpful Report

Posted 7 months ago

Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“The flowers sent for a friends birthday, she was very pleased and sent a photo to me , good quality, lovely colours, thank you”

Helpful Report

Posted 7 months ago

Dear Jeannette, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Once again we were able to brighten up the day of one of our members who had been in hopsital following a fall. They said what a lovely thought and gesture and so beautifully expressed in the flowers which looked wonderful and the smell of the freesias was a delight.”

Helpful Report

Posted 7 months ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Good telephone links plus great advice/guidance! As always, well up to standard!”

Helpful Report

Posted 7 months ago

Dear Monica, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“It is so lovely to receive a message from a member thrilled at the kind gesture in sending a boquet while they are unwell and this was no exception and as the message said it made her day.”

Helpful Report

Posted 7 months ago

“My friend said they are beautiful and have cheered her up thank you🙏”

Helpful Report

Posted 7 months ago

Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Flowers were open and vibrant and delightful”

Helpful Report

Posted 7 months ago

Dear M Baker, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Great service, arrived on time as promised and a beautiful arrangement for my mum.”

Helpful Report

Posted 7 months ago

Dear Debbie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“My friend was delighted with the flowers. Easy to order. Delivered on the requested day and told by email of delivery. I always use this firm. Never let down.”

Helpful Report

Posted 7 months ago

Dear Lynda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“The flowers arrived next day beautiful and are lasting in the hear of my daughter's kitchen a gift to say thank you so love your carnations.so fresh and vibrant great vaule”

Helpful Report

Posted 7 months ago

Dear Marian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Excellent service and beautiful flowers as always”

Helpful Report

Posted 7 months ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“I order Jersey flowers from Australia online. This is the first time I am actually in the UK for there arrival. The postage was perfect, arriving on the due date. The flowers arrived beautifully looking fresh and well packed. After 4 days they are a delight to have in a room. Flowers all opened and looking magnificent.”

Flowers by Post UK Limited 5 star review on 17th July 2024

Helpful Report

Posted 7 months ago

Dear Jeffrey, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“I ordered flowers ( blue orchids) for a friends Mum's 90th birthday she was ecstatic with joy with them and her favourite colour I've already had a thank you message from her and saying she'd never seen them before. Well done flowers by post. On time and made someone's day even more so special”

Helpful Report

Posted 7 months ago

Dear Philip, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Arrived promptly and were fresh, disappointed in the overall look- definitely not like the photos!”

Helpful Report

Posted 7 months ago

Dear Caroline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 7 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,845 reviews