Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,840 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After an initial hiccup. Replacement flowers were sent out the very next day . Beautiful quality and looked amazing in some bridal bouquets I did”

Helpful Report

Posted 1 week ago

Dear Andrea, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 5 days ago

“I ordered flowers for my daughter in law's birthday. Sadly, Royal Mail failed to deliver. I spoke to Flowers by Post and they immediately sent out another order. The flowers were beautiful. Great company but let down by the courier.”

Helpful Report

Posted 1 week ago

Dear Lavinia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“I ordered flowers to be sent to my mum for her birthday, they arrived within the time stated and with care. The flowers are of exceptional quality and lovely colours, very pleased with this service.”

Helpful Report

Posted 1 week ago

Dear Gillian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Arrived on time and with in a short space of time so I was pleased. I didn’t see them but the recipient was very pleased..”

Helpful Report

Posted 1 week ago

Dear Amanda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“I chose the first available date which was a Saturday and I was not sure you would achieve delivery. I need not have worried; they arrived exactly on time and I was notified they had arrived. The recipient sent a photo of them in bud, and today a second photo now they have come out - they look beautiful and she is very enthusiastic about them, so thank you all very much for a successful delivery of lovely flowers. I shall be back!”

Helpful Report

Posted 1 week ago

Dear Penelope, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“I ordered the flowers one day and they arrived the next. Very obliging staff dealt with the order. I was told by both recipients that the flowers were beautiful.”

Helpful Report

Posted 1 week ago

Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Many thanks for an excellent service again. Perfect quality and delivery on time. Much appreciated. Thanks”

Helpful Report

Posted 1 week ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“ALL WENT WELL WITH THE PURCHASE FLOWERS ARRIVED ON THE DAY REQUESTED”

Helpful Report

Posted 1 week ago

Dear Elaine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“I was really impressed with the friendly service, the prompt delivery and the high quality of the flowers. I will certainly use this company again.”

Helpful Report

Posted 1 week ago

“I ordered flowers for a good friend and she was delighted with them. For a change I ordered the carnations as my last few orders have been the electric blue orchids. I always associate carnations with Jersey as I have used Flowers By Post since 1997 when I first visited the island. Flowers are always delivered on time and in very good condition. Thank you.”

Helpful Report

Posted 1 week ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“The flowers arrived earlier than expected. The beautiful orchids were received with such surprise and delight by the recipient. Thank you.”

Helpful Report

Posted 1 week ago

Dear Dina, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“The flowers were beautiful. They arrived on time and in very good condition. Thank you”

Helpful Report

Posted 1 week ago

Dear Naomi, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“The delivery of the flowers did exactly what I wished it would do: complete surprise and delight of the recipient on received such a beautiful bouquet! Thank you!”

Helpful Report

Posted 1 week ago

Dear Suzanne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“I have used Flowers by Post for many years now and the recipients are always full of praise for the beautiful flowers and the way they have been packaged. All works well until they reach Royal Mail and for the past year it has been difficult to track flowers.”

Helpful Report

Posted 1 week ago

Dear Helen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Very nice flowers just as ordered. Arrived in good order and on time. Thankyou”

Helpful Report

Posted 1 week ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“My mum’s flowers were a little thirsty when they arrived but my sister popped some sugar in the water and trimmed the stems and the next day they did perk up! Thankyou!”

Helpful Report

Posted 1 week ago

Dear Ioene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“My sister in law with a wrist injury was delighted to find this box of flowers from me! She took a photo and sent it to me and they looked lovely! As always the flowers arrived in good shape and as per the picture in your ad! Thanks for great service!”

Helpful Report

Posted 1 week ago

“Bought as a "thank you", so I've not seen them, but very well received. Went with Flowers by Post as they're what my son uses for Mothers Day, etc, and they always last well.”

Helpful Report

Posted 2 weeks ago

Dear Andy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 week ago

“Perfect, family & friends who have received flowers (freesia) were delighted.”

Helpful Report

Posted 2 weeks ago

Dear Anthea, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Beautiful flowers and excellent service as always”

Helpful Report

Posted 2 weeks ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

Flowers by Post UK Limited is rated 4.7 based on 13,840 reviews