Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,846 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

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“Arrived as requested. A lovely display.”

Helpful Report

Posted 7 months ago

Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Sorted out issue promptly- friend loved flowers - recommend!”

Helpful Report

Posted 7 months ago

Dear Pamela, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Simple easy system to order, the flowers arrived in good time even after a little panic customer service assured me that everything was on time, they even texted me when the delivery arrived. My friends were overjoyed with the flowers.”

Flowers by Post UK Limited 5 star review on 25th June 2024

Helpful Report

Posted 7 months ago

Dear Tom, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Wonderful service beautiful flowers and always prompt”

Helpful Report

Posted 7 months ago

Dear Sheila, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“The flowers are still going but the bouquets seem to be getting smaller & smaller. Disappointing for the price!”

Helpful Report

Posted 7 months ago

Dear Gillian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“flowers really good as normal however late delivery for a birthday. Postd early on delivery date not arrive till day after”

Helpful Report

Posted 8 months ago

Dear Kennion, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“They were a great surprise and much appreciated - and still going strong 24 6 24 Thank you!”

Helpful Report

Posted 8 months ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“My Aunt who celebrated her 90th birthday, was truly delighted to receive the yellow carnations from you. They arrived on the chosen day and made a lovely surprise. Thank you, I have always been happy with the service and quality.”

Helpful Report

Posted 8 months ago

Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 7 months ago

“Hi. I sent the flowers to my sister for her birthday They arrived on her birthday as I requested . She said they were lovely and was very happy with them. I don't often send flowers but I will certainly use Flowers by post again. Thankyou”

Helpful Report

Posted 8 months ago

Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“I sent the blue orchids to my sister as a thank you gift, she was over the moon and said how stunning they were.”

Helpful Report

Posted 8 months ago

Dear Lynne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“I was delighted! Good price, beautiful flowers and easy gift for sick friend. Big thanks!”

Helpful Report

Posted 8 months ago

Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Excellent as usual. What more can you say.”

Helpful Report

Posted 8 months ago

Dear Paul, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Lovely they also last my friend was very pleased”

Helpful Report

Posted 8 months ago

Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Your beautiful fresh flowers never disappoint!”

Helpful Report

Posted 8 months ago

Dear Morag, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Excellent, swift despatch and delivery. Thank you for exceptional service”

Flowers by Post UK Limited 5 star review on 20th June 2024

Helpful Report

Posted 8 months ago

Dear Caroline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Not the first time l've ordered the basket and it won't be the last, they are wonderful. l have never known my friends be so excited about flowers l've sent in the past. really fresh and long lasting. Thank you”

Helpful Report

Posted 8 months ago

“These blue orchids are my favourite flower, they're simply striking! I bought them for my father's funeral service, they were placed on his coffin and were the perfect flower as his favorite colour was blue. Thank you very much for being able to provide these.”

Helpful Report

Posted 8 months ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Put wrong address for delivery,was contacted by company who then delivered to the correct one, thankyou.”

Helpful Report

Posted 8 months ago

Dear Kelvin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“As usual they arrived on time and in very good condition.”

Helpful Report

Posted 8 months ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

“Very nice healthy flowers”

Helpful Report

Posted 8 months ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 8 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,846 reviews