Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,841 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 13,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Want to retract previous review. Flowers were delivered by a temporary postman who had left them in the greenhouse but had not put a note through the door. Found by chance this morning and still in good condition so ten out of ten for the flowers but zero for the postman”

Helpful Report

Posted 2 months ago

Dear Anonymous, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Flowers by Post are my go to place whenever I want to send flowers for birthday, anniversary gifts etc. The flowers are always great quality, delivered on time and the recipients are always delighted with them. There is a large selection of bouquets to choose from. All in all, great products, brilliant service and superb value for money. Wouldn't use any other company.”

Helpful Report

Posted 2 months ago

Dear Melita, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Absolutely First Class.”

Helpful Report

Posted 2 months ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Flowers (Fresias) were well received, but the mini pack of Guylian chocolates did not arrive. I had checked with the recipient, as they hadn't mentioned them. I won't bother with extras again,as they're over-priced anyway.”

Helpful Report

Posted 2 months ago

Dear Ruth, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the Chocolates missing off your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Through no fault of theirs the flowers did not arrive for 4 days after the delivery date. They replaced them with a fresh bunch free of charge with no fuss.”

Helpful Report

Posted 2 months ago

Dear Jane, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“These flowers were ordered for an Aunts 90th Birthday, she received them on time and she has told me how pleased she is with them.”

Helpful Report

Posted 2 months ago

Dear Sue, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Ordered for a birthday so quite important for delivery date. Perfect time and quality of flowers (18 carnations ) was excellent. Have used Flowers by Post many times.”

Helpful Report

Posted 2 months ago

Dear Keith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Excellent services My friend was indeed surprised to get a long distance gift by Flowers by Post Thank you very much!!!”

Helpful Report

Posted 2 months ago

Dear Riyaz, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“I use Flowers by Post every couple of months as it is the only place I can get large bi-coloured carnations and they never disappoint me. The flowers are always in perfect condition, are well packaged and always arrive on the date requested. They are a fantastic company that I will continue to use, highly recommended!”

Helpful Report

Posted 2 months ago

Dear Iain, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Ordering was easy, delivered on time, and the flowers were lovely.”

Helpful Report

Posted 2 months ago

Dear Wallace, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Quality flowers delivered on time! My mum, aged 96, loves receiving these flowers and it is an easy way for me to send them. Living in Canada I am blessed your company is able to help me keep in touch with my mum! Thankyou!”

Helpful Report

Posted 2 months ago

Dear Ioene, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“I believe the recipient was very pleased, with the delivery and quality of the Flowers.”

Helpful Report

Posted 2 months ago

Dear Dave, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Easy to order, a good choice of flowers . Liked the idea of seasonable autumnal colours. Good value for money. Flowers arrived in good condition and lasted for some considerable time. Congratulations An excellent service.”

Helpful Report

Posted 2 months ago

Dear Catherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“For the very first time had a problem with the flowers ordered. It was very swiftly rectified by very pleasant staff,and the same bouquet was replaced and delivered. I am always extremely satisfied with the flowers and service from this company and will continue to use them for all my flower gifting.”

Helpful Report

Posted 2 months ago

Dear J Gell, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Always reliable and good products. I had to change the postal address of the recipient after initially submitting my order. No problem - all done to my satisfaction including a phone call from your staff to discuss. Anonymous.”

Helpful Report

Posted 2 months ago

Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Beautiful flowers and excellent service as always”

Helpful Report

Posted 2 months ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Very good reliability. Friends and family are always pleased with them. Although I ordered my Xmas flowers too early so initially missed the Xmas discount code, I was so very pleased and impressed that you have applied the code for me and given me the discount. That is such good customer service and care and it is much appreciated. I will continue to use you and recommend you to others . Thank you”

Helpful Report

Posted 2 months ago

Dear Sue, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the discount code of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“The flowers were a birthday gift for Hubby’s mum. Her birthday was Monday 2nd Dec 2024 so I asked that they arrive by 30th November. The post has been unreliable and she lives on the Isle of Man so getting them delivered early seemed sensible. My dispatch email said they weren’t even dispatched until the 30th Nov, so obviously they did not arrive in time for her birthday. This was very disappointing for her and for us. We try to support the Royal Mail, which is obviously struggling so post far earlier than we used to, and I thought I’d asked you to do the same by requesting they be delivered by 30th, but you didn’t even dispatch till that date.”

Helpful Report

Posted 2 months ago

Dear Kathy, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Flowers arrived on time, Andrea said they were fresh and still to open, also there was a candle enclosed which was a very nice touch, not expected. Thank you”

Helpful Report

Posted 2 months ago

Dear Sally, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“These flowers were a present for a 90th birthday. I couldn't have bought a nicer flower display anywhere else. Both the quality of the flowers and the price were excellent.”

Helpful Report

Posted 2 months ago

Dear Sheena, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,841 reviews