Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,845 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,845 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have aways foud flowers coming from 'Flowers by Post' to arrive in good condition, on time and last well”

Helpful Report

Posted 6 months ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“I bought the Freesias for a friend who is losing her sight. Even though she can’t really see them she says the scent from them is filling her lounge with a lovely smell. They arrived fresh, in wonderful condition ready to arrange. I would definitely use Flowers By Post again.”

Flowers by Post UK Limited 5 star review on 4th August 2024

Helpful Report

Posted 6 months ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Very pleased with the bouquet of flowers. It arrived on time,lasted well and gave much pleasure to a 95 year old.”

Helpful Report

Posted 6 months ago

Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“I ordered for the first time and was delighted with the flowers. Looked exactly like the picture.”

Flowers by Post UK Limited 5 star review on 2nd August 2024

Helpful Report

Posted 6 months ago

Dear Catherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Excellent service and the flowers were beautiful as always.”

Helpful Report

Posted 6 months ago

Dear Janet, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Thank you so much flowers is amazing exactly like on the picture”

Helpful Report

Posted 6 months ago

Dear Zuzana, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“A lovely boquet sent to a friend who had suddenly lost her husband. We heard back how lovely the flowers were and how much the gesture was appreciated.”

Helpful Report

Posted 6 months ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“You didn't pick up on a non delivery due to the computer glitches. When I contacted you you resent immediately. Thank you. It said you had dispatched so presume as usual Royal Mail messed up!”

Helpful Report

Posted 6 months ago

Dear Sally, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“We forget someones 40th birthday, so sent her some flowers. Delivered really quickly and good value Saved the day really.”

Helpful Report

Posted 6 months ago

Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“The flowers were not delivered to my friend for her birthday, apparently due to a computer glitch affecting Royal Mail. When I notified Flowers by Post they immediately sent a replacement. Very helpful communication and action.”

Helpful Report

Posted 6 months ago

Dear Jennifer, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Beautiful flowers...my partner was very pleased with them. Would highly recommend flowers by post.”

Helpful Report

Posted 6 months ago

Dear Chris, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Perfect my Sister in law loved the flowers and chocolates as always fast delivery any perfect condition Thank you.”

Helpful Report

Posted 6 months ago

Dear Kevin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Excellent service. Flowers are always beautiful”

Helpful Report

Posted 6 months ago

Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Always please never disappoint. I highly reccomend Flowers by Post for the quality of their flowers, the variety of choice and the service.”

Helpful Report

Posted 6 months ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Ordered freesia for my nieces 60th birthday and she said they arrived on the day and were beautiful.”

Helpful Report

Posted 6 months ago

“Hi ya I received my flowers a day after they were expected but after an email and a phone call to a lovely lady named NAV I had my flowers. NAV reassured me that every flower was wrapped individually in a little container and they were just as she said . The flowers were a present and I must admit they were absolutely gorgeous I think there the best flowers I’ve seen that have come though the post . Loved them . Michelle.”

Helpful Report

Posted 6 months ago

Dear Michelle, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“I ordered flowers when Guernsey was being visited by king and queen and the order still arrived in the chosen day even though the island was having a bank holiday It was a flower in a glass box which my teenage grand daughter loves”

Helpful Report

Posted 6 months ago

Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“The flowers never arrived”

Helpful Report

Posted 6 months ago

Dear John, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the delivery of your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“These flowers did not arrive on the day I asked I could not track them with Riyal Mail as their system was down. I don’t think the flowers arrived at all. Flowers by post were very quick to rectify my problem”

Helpful Report

Posted 6 months ago

Dear Anonymous, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

“Flowers arrived on time and my Auntie said they were beautiful.”

Helpful Report

Posted 7 months ago

Dear Ann, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 6 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,845 reviews