Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,841 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

Visit Website

Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. I made a mistake on the delivery address. On my first email to them the response was immediate & corrected so delivery was not delayed. Flowers were lovely. Would definitely use them again”

Helpful Report

Posted 2 months ago

Dear Maureen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Very pleased with the Christmas bouquet. It arrived in good time and lasted well.”

Helpful Report

Posted 2 months ago

Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Although I haven't seen them, my daughter was delighted with her flowers. She said the colour was amazing. Thank you”

Helpful Report

Posted 2 months ago

Dear Pamela, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers were lovely & arrived on time”

Helpful Report

Posted 2 months ago

Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I’ve used Flowers By Post for over 10 years and never been disappointed. Delivery is as requested, the products are fantastic and always very well received.”

Helpful Report

Posted 2 months ago

Dear Kelly, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“sent flowers by post last weekend, the flowers, freesia and other were delivered on time and to the delight of the recipiant. The company kept me posted regarding a possible delay, however all was well and the flowers were safely delivered. Thank you for the service. Emily Eyers”

Helpful Report

Posted 2 months ago

Dear E Eyers, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I ordered your Christmas flowers for a dear friend for her birthday and she was absolutely delighted with the flowers. I always use Flowers by Post for special occasions as the flowers always arrive on time and are lovely and fresh. A great company. Thank you from a very happy customer. Wishing all the staff a very Merry Christmas and Best Wishes for 2025 🎅🎄”

Helpful Report

Posted 2 months ago

Dear Sandra, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“My daughter said flowers were colourful and fresh and arrived the correct day”

Helpful Report

Posted 2 months ago

Dear Patricia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Excellent quality and reliable. What more could you want!!!!”

Helpful Report

Posted 2 months ago

Dear Jayne, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“As always very pleased with the flowers. Delivered when promised. Will not hesitate to use Flowers by Post again. Have a happy Christmas! Brian.”

Helpful Report

Posted 2 months ago

Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“This is not the first time that I have written on this site. I've ben buying for some 20 years now. The service is great and my recent recipient was overjoyed with her flowers”

Helpful Report

Posted 2 months ago

Dear Chris, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Always good quality and last well. Recipients always pleased.”

Helpful Report

Posted 2 months ago

Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Beautiful flowers , disappointed because they didn’t arrive on correct day, which I know wasn’t your fault. Hence only the 4.Customer services I can’t fault, helpful all the way.”

Helpful Report

Posted 2 months ago

Dear Jean, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. Please be advised when placing the order our website states that 95% of orders arrive on your chosen day. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I sent my friend flowers as she was unwell. She sent me a picture & they looked lovely.”

Helpful Report

Posted 2 months ago

Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Recipient described the flowers as beautiful. They sent a photo & the orchids looked lovely.”

Helpful Report

Posted 2 months ago

Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The gift of scented rose to celebrate 60 years from 1st date was well received by my wife. HOWEVER I was disappointed that the message card had been folded in half across the picture to get it in the small package and was badly creased.”

Helpful Report

Posted 2 months ago

Dear Frederick, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your message on your card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Lovely service”

Helpful Report

Posted 2 months ago

Dear Ruth, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Very disappointed.Ordered on the 6th December, for delivery on 12th December.They were a birthday gift.Unfortunately they didn't arrive until 4days later.Not impressed.”

Helpful Report

Posted 2 months ago

Dear Vivianne, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Flowers excellent quality and arrived on time many thanks”

Helpful Report

Posted 2 months ago

Dear Wilfred, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

“Finally got to see them in person. Happy mum = happy daughter. Lovely as always.”

Flowers by Post UK Limited 5 star review on 16th December 2024

Helpful Report

Posted 2 months ago

Dear Carol, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,841 reviews