Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,578 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 13,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 28th November 2024

469

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Sister was very pleased with her flower, they arrived on time. Easy to order on line. will use again.”

Helpful Report

Posted 1 month ago

Dear Rosemary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers were received with delight by my friend, and were as beautiful as ever.The only problem I had was in placing my order. I have used Flowers by post for any years now, at least 15 or 16! The problem could be solved, I think, but am no expert, by having an option of being able to remove items from the basket. While making this order, I made a,spelling mistake. I had to go back to alter it . This meant I had to start agsin. Everything was fine but when I got to the final page the number of bunches was 2! So the first order was still being used,but a,second one had been added I tried to go back and clear irt then tried agsin much later but the same thing happened. I hot as far as 4! I left it a couple of days and was then able to make a correct order I realise it was my fault, but a 'remove', would have made it simpler. The Flowers fortunately weren't for a specific date thank goodness. This isn't a complaint...just a suggestion. Patricia Dennis mutignano6@gmail.com”

Helpful Report

Posted 1 month ago

Dear Patricia, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the trouble you had with the basket items on our system. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Nice flowers. Great easy websight. Nice price.”

Helpful Report

Posted 1 month ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Excellent service as always”

Helpful Report

Posted 1 month ago

Dear Sarah, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“My friends were delighted to receive their flowers. I was delighted with their reaction & the fact that they were delivered on my requested day. I wasn`t so happy to be contacted for address verification because it "wasn`t on our system", nor was I impressed when I was questioned after verifying the address, as entered manually. The problem? It isn`t a "2 this Street" address. Would I have been asked for verification if it had been addressed to "The King, Buckingham Palace"?”

Helpful Report

Posted 1 month ago

Dear Carole, please accept our sincere thanks for posting a review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I ordered a bouquet for my mums birthday. I accidentally ordered the wrong one and the order was easily changed when I called. The woman i spoke to was polite and efficient. The bouquet arrived on time and undamaged. The flowers have loads of buds on and are beautiful.”

Helpful Report

Posted 1 month ago

Dear Amy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Beautiful flowers... delivered on time. My sister in-law was very happy 😁”

Helpful Report

Posted 1 month ago

Dear Chris, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers arrived as specified and looked great during our time away.”

Helpful Report

Posted 1 month ago

Dear Martin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Bought as birthday present. Arrived on the day and person very pleased”

Helpful Report

Posted 1 month ago

Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers arrived but a little bedragled, they needed a good soak in water to revive them. This is the first time I have had to give 3stars.”

Helpful Report

Posted 1 month ago

Dear Alison, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Flowers were beautiful and smelt lovely”

Helpful Report

Posted 1 month ago

Dear Jan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“As this was for someone who has just lost their mother, so instead of a bouquet of flowers, i decided on the single persevered rose and card, the rose was well received, delivered at the correct time and well packed. Excellent service as usual”

Helpful Report

Posted 1 month ago

Dear Tony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“The recipient was very pleased with flowers said they were lovely thanks”

Helpful Report

Posted 1 month ago

Dear Edwin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I have always been very satisfied with the service very pleasant to speak with and delivery quick .flowers arrive in good condition thank you .”

Helpful Report

Posted 1 month ago

Dear Edith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Thank you for prompt delivery and service.”

Helpful Report

Posted 1 month ago

Dear Jessie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Our daughter said the flowers were beautiful.”

Helpful Report

Posted 1 month ago

Dear Judith, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“Though I don't often send flowers, this is the site I search out again and again since I discovered their beautiful cut orchids many years ago. The flowers last for ages and I have never been let down on promised delivery.”

Helpful Report

Posted 1 month ago

“Beautiful flowers and candle. Our work colleague loved them!”

Helpful Report

Posted 1 month ago

Dear Rebecca, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

“I needed flowers quickly for my cousin whose father has passed away. I ordered them on Monday and delivered Tuesday. I chose the Autumn mix as it was brightly coloured for the sad occasion. Used you many times and the flowers have never let me down. Thank you”

Helpful Report

Posted 1 month ago

“The order placement was easy and the flowers arrived on preferred date. The recipient was delighted although unable to send a photo, which may have given this review 5 stars!”

Helpful Report

Posted 1 month ago

Dear Hazel, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 month ago

Flowers by Post UK Limited is rated 4.7 based on 13,578 reviews