Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,844 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, the beautiful flowers arrived on time and the recipient was very pleaded. I have used Flowers by Post for many years and will continue to do so.”

Helpful Report

Posted 4 months ago

Dear D S & E A Baughan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“As always, very well packaged, arrived on time, lovely flowers. Very pleased customer.”

Helpful Report

Posted 4 months ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“A wonderful service: easy to order, always on time and the flowers are always greatly appreciated by the receiver. Thank you Flowers by Post - I shop nowhere else!”

Helpful Report

Posted 4 months ago

Dear Helen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Websight clear. Service great. Flowers beautiful.”

Helpful Report

Posted 4 months ago

Dear Susan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“These were sent for my sisters birthday and were well received.”

Helpful Report

Posted 4 months ago

Dear Fran, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Service, packaging and delivery was excellent . thank you very much. i have sent a picture of the flowers on our gate. They were for our son who was killed in an accident on 28,08,2024 and his brother also killed in an accident on 30.11.1974 aged 11. I have sent a picture in an email.”

Helpful Report

Posted 4 months ago

“Flowers as posted very fresh and delivered on day promised”

Helpful Report

Posted 4 months ago

Dear Pamela, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“We visited our son and daughter in law yesterday and we were disappointed with the bouquet that you sent. It was quite small and not at all like the picture in your website. We were not thanked for the additional gift of the scented rose in a crystal box and we couldn’t see it anywhere either, which leads me to believe that it was not received. We are not impressed and would not use you again.”

Helpful Report

Posted 4 months ago

Dear Paul, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Gorgeous flowers. Brilliant service. Daughter delighted. Will recommend, and use again. Thankyou.”

Helpful Report

Posted 4 months ago

Dear Colin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Due to an apparent web site problem I recently changed from my usual web site florist to 'Flowers by post'. I have now placed three orders with them. The recipents have all been delighted with their flowers. All arrived on date requested. The selection available is very varied and inclusive - no delivery charge.”

Helpful Report

Posted 4 months ago

Dear Anthony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Beautiful orchids, very pleased with them. Would certainly recommend.”

Helpful Report

Posted 4 months ago

Dear Tracey, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Truly beautiful flowers arrived exactly when required. Would absolutely use again, and have no hesitation in recommending. Thank you.”

Helpful Report

Posted 4 months ago

Dear Jane, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“I ordered the bouquet of orange Autumnal roses and they were as beautiful as they sounded, bringing much joy and pleasure to the one who received them. Thank you for a great service.”

Helpful Report

Posted 4 months ago

Dear Joy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Flowers were lovely & their customer service was great. Very happy with flowers”

Helpful Report

Posted 4 months ago

Dear Caroline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Excellent company. They have always delivered on time and the flowers last almost a month. Which is all anyone wants.”

Helpful Report

Posted 4 months ago

Dear David, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Easy to order recipient very pleased Lovely flowers”

Helpful Report

Posted 4 months ago

Dear Jax, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“I sent the flowers to someone, but I have seen a photograph and they looked fresh and attractive and were delivered on the day specified. I made the order because I received a bouquet from Flowers by Post a month ago and I was impressed.”

Helpful Report

Posted 4 months ago

Dear Margaret, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“As always the flowers are beautiful and the delivery is on time and customer services are so very helpful and supportive. This company comes highly recommended. I've been a customer for almost two decades. Top quality service and product.”

Helpful Report

Posted 4 months ago

Dear Judy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Flowers arrived on time, very nice and in good condition, daughter in law loved them, the only little snag was that they don’t stand upright in the vase (tried few). Overall happy”

Helpful Report

Posted 4 months ago

Dear Ewa, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

“Good value and delivered when said”

Helpful Report

Posted 4 months ago

Dear Kate, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 months ago

Flowers by Post UK Limited is rated 4.7 based on 13,844 reviews