Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,840 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

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4.7

Based on 13,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose freesias to send to my sister on her birthday. They arrived on the day requested and had a lovely scent. She was very pleased with her gift.”

Helpful Report

Posted 2 weeks ago

Dear Barbara, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“My sister was extremely pleased with her flowers, we found the service really good, will use again, thank you”

Helpful Report

Posted 2 weeks ago

Dear Andrew, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“The recipient of the flowers were overjoyed at receiving them, this is not the first time I have sent flowers from you, and have never been disappointed, thank you.”

Helpful Report

Posted 2 weeks ago

Dear Cynthia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Brilliant flowers, brilliant service as usual.”

Helpful Report

Posted 2 weeks ago

Dear Jacqueline, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Excellent service at a reasonable price. Flowers (freesias) are “beautiful” according to their recipient and I know they usually last a long time. My go to for flowers.”

Helpful Report

Posted 2 weeks ago

Dear Helen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Flowers were delivered on time and within a very short time of ordering. Excellent service! The recipient was very pleased with the lovely flowers.”

Helpful Report

Posted 2 weeks ago

Dear Joanna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Beautiful flowers, recipient was very happy!”

Helpful Report

Posted 2 weeks ago

Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“flowers delivered without message, small discount offered on future order does not compensate for disappointment.”

Helpful Report

Posted 2 weeks ago

Dear Michael, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing card and message on your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“I have recently ordered flowers for 2 people at different addresses. in both cases, the flowers arrived on schedule and were in perfect condition. Both recipients were delighted with their flowers. I always use Flowers by Post as I have never been disappointed. They are always beautiful and last for such a long time. Thank you Flowers by Post!”

Helpful Report

Posted 2 weeks ago

Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Flowers dilivered at time and were good quality.”

Helpful Report

Posted 2 weeks ago

Dear Rekha, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“As with previous orders my latest was well received by the recipient, delivered on time even though the order was only placed the previous afternoon.”

Helpful Report

Posted 2 weeks ago

Dear Anthony, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Flowers were “ok” but card with important message never arrived.”

Helpful Report

Posted 2 weeks ago

Dear Julian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding the missing important message on your card. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Very disappointed with a bunch of carnations bought for my mum's 91st birthday. They arrived wilted and two buds fallen off in the box. Expensive for what they were too.”

Helpful Report

Posted 2 weeks ago

Dear Zelena, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Excellent flowers as always. The birthday recipient was delighted with the carnation bouquet. Carnations I have ordered before have sometimes lasted for 2-3 weeks.”

Helpful Report

Posted 2 weeks ago

Dear J Gell, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“i have not actually seen the flowers, but the recipients said they were lovely. Easy ordering, great communications, plus my ability to track delivery is a bonus. Many thanls”

Helpful Report

Posted 2 weeks ago

Dear Penny, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Excellent service flowers delivered on day requested my sister said flowers were beautiful. Would recommend to family and friends”

Helpful Report

Posted 2 weeks ago

Dear Lynette, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 weeks ago

“Arrived on time and my sister said they were beautiful.”

Helpful Report

Posted 3 weeks ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 weeks ago

“I place up to a dozen orders a year and have done so for many years. Always on time and in good condition”

Helpful Report

Posted 3 weeks ago

Dear Norman, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 weeks ago

“Excellent service including a personal telephone call to clarify an unusual address. Flowers delivered very promptly on the right day (I have used other well known companies where the order arrived late evening!) I have not seen the flowers but the 99 year old recipient loved them!!”

Helpful Report

Posted 3 weeks ago

Dear Lucy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 weeks ago

“These are, quite possibly, the most beautiful flowers that I have ever seen. Delivery was prompt and always brings a smile to my mothers face; she will never get bored of having the same flowers for her birthday. The quality cannot be matched, which is self evident from the attached photo, which is straight out of the box. Thank you Flower by post, you have a fan for life.”

Helpful Report

Posted 3 weeks ago

Dear Anna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 weeks ago

Flowers by Post UK Limited is rated 4.7 based on 13,840 reviews