Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 13,839 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Metrics

Info

4.7

Based on 13,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Flowers by Post UK Limited 5 star review on 21st February 2025

490

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My cousin who received the flowers wrote "they are lovely & have brightened my cold day".”

Helpful Report

Posted 19 hours ago

Dear Anthea, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 15 hours ago

“Good quality flowers arrived on time and in a strong box. Recipient of the flowers was pleased with them”

Helpful Report

Posted 1 day ago

Dear Christopher, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 15 hours ago

“another superb bunch of carnations. sent to my mother for her 95th birthday. great flowers arrived on the day. Mum also had some carnations left over from the bunch sent four weeks ago, shows how great these flowers are if looked after correctly I always stay with this company.”

Helpful Report

Posted 1 day ago

Dear Robert, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 15 hours ago

“I ordered 12 Red Roses for Valentine's Day for my wife. They arrived mid-morning, securely packaged. They were in bud but within 24 hours had burst open AND they are so beautiful and much appreciated by their recipient,”

Helpful Report

Posted 1 day ago

Dear Ivor, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 day ago

“Bought two freesia bouquets for my sisters as we had just lost our dad. Paid almost £50 and each was a small sprig of disappointing flowers about the size of one supermarket freesia sprig c.£8 however after they bloomed they were nicer and did eventually have a good scent. I still really feel they were very pricey and would not use again without a significant discount. Pics show initial sprig and after 3 days.”

Helpful Report

Posted 1 day ago

Dear Sally, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 1 day ago

“I was kept updated from order to delivery and my friends were overjoyed by the basket if flowers which were delivered, on time, for their golden anniversary. A big 'thank you' to Flowers by Post for a job well done.”

Helpful Report

Posted 1 day ago

Dear Shirley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 day ago

“A nice bunch of red carnations deliverd on time. Well packed and flowers were in good condition. Would order from Flowersbypost again.”

Helpful Report

Posted 2 days ago

Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 1 day ago

“Ordering from Belgium, it is reassuring that flowers will be delivered correctly and on time to loved ones in the UK.”

Helpful Report

Posted 2 days ago

Dear Katherine, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 days ago

“Lovely flowers, very fresh and very good value for money. Arrived on time.”

Helpful Report

Posted 2 days ago

Dear Vicky, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 days ago

“I ordered the single red rose in a box for my husband for Valentines day. He thought it was a great gift and has put it on his desk. It was a lovely rose in a presentation that was a nice difference from the ordinary single rose in gift wrap. I recommend it as it is just such a lovely reminder to your loved one.”

Helpful Report

Posted 2 days ago

Dear Julia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 days ago

“Roses for my wife on Valentines Day. Seemed a good price delivered exactly on time. Deducted a star as I am not a fan of the new box, flowers looked a bit crammed in, but once put in a vase they perked up and look terrific.”

Helpful Report

Posted 2 days ago

Dear Stephen, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 days ago

“Love this company, The flowers are beautiful last a long time. Customer service is brilliant, I had a problem with Royal mail deliveries my flowers going to the wrong address. Even though it wasn't Flowers by post, fault their gave a discount on my next order. I would recommend them always. If you have a problem you get straight through to customer service & speak to a human. I sent them a email & I got a phone call from about an hour later.”

Helpful Report

Posted 3 days ago

Dear Anonymous, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 days ago

“Ordered the basket of flowers at least four times and the reciprients have always been delighted.They have sent me photographs, the flowers have always been very fresh and last a long time. Good Value”

Helpful Report

Posted 3 days ago

Dear Jackie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 days ago

“I have been using F by P for many years and never been disappointed. Easy to order, arrive on the day requested in good condition. Thank you”

Helpful Report

Posted 3 days ago

Dear Dm Crouch, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 3 days ago

“Beautiful and reliable”

Helpful Report

Posted 4 days ago

Dear Khy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 days ago

“I've been a customer for MANY years. The choice of flowers is always good, with different price ranges to accommodate budgets. I've always been impressed with the service, and the flowers are appreciated by the various recepients.”

Helpful Report

Posted 4 days ago

Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 days ago

“A bouquet sent in time for Christmas was still fresh and vibrant well into the new year - which delighted the recipient - and the sender! Thank you Flowers by Post - superb.”

Helpful Report

Posted 4 days ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 days ago

“Flowers arrived on the day I'd asked for. Only ordered small bunch of carnations but when they opened, they were beautiful. Recepiant very happy with the quality.”

Helpful Report

Posted 4 days ago

Dear Beverley, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 days ago

“What can I say? Excellent product, easy to order and a delighted recipient, again. If only all companies and organosations I deal with could be like this.”

Helpful Report

Posted 4 days ago

Dear P J Mold, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 days ago

“After an initial hiccup. Replacement flowers were sent out the very next day . Beautiful quality and looked amazing in some bridal bouquets I did”

Helpful Report

Posted 1 week ago

Dear Andrea, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 4 days ago

Flowers by Post UK Limited is rated 4.7 based on 13,839 reviews