Flowers by Nattrass Reviews

Name: Flowers by Nattrass
Rating: 4.89

4.9 Rating 531 Reviews

97 %

of reviewers recommend Flowers by Nattrass

Company Reviews

Metrics

Info

4.9

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01325 467154

Email:

info@flowersbynattrass.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked some flowers again via the App which makes it very easy. Flowers were amazing as ever and arrived when I wanted... A *****! Thanks Chris”

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Posted 6 years ago

“Excellent service delivery prompt shopped here for years keep up the good work”

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Posted 6 years ago

“My sister sent me a photo of the flowers I sent her. They were really beautiful and she was thrilled with them. Well done!”

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Posted 6 years ago

“The flowers were for a friend who has been so helpful in a family crisis. To say they were well received would be an understatement. Perfect.”

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Posted 6 years ago

“Great service and delivery. Lovely flowers. No complaints at all.”

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Posted 6 years ago

“As I work away quiet often I am dependant on business's and as such I ordered a bunch of flowers C/W Glass bowel to be delivered on the 14th (Valentines Day) Both the transaction and the delivery of the flowers were simple and efficient, I was very disappointed when my wife sent a picture of the flowers, I think they could have been from a garage forecourt, and for the cost of them, I think they could / should have been a lot more better.”

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Posted 6 years ago

“Exceeded my expectations Great customer care”

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Posted 6 years ago

“Ordered Valentine's bouquet for my wife last year and she was so happy ordered again this year! Special sentiments as they also did the flowers for our wedding! Cannot recommend enough!”

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Posted 6 years ago

“The flowers I ordered were fabulous, and the my partner was very happy with them. They arrived on the day and at the time I specified.”

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Posted 6 years ago

“I would just like to say a big Thank-You to Flowers by Nattrass for the beautiful spray I ordered, for my late Uncle's funeral, on their web-site. It was easy to use and I left a message in their message box after work hours which was answered as soon as they opened the next day and as they were doing the immediate family flowers, offered to have it delivered to the funeral directors themselves. We had lots of lovely comments on the arrangement. Many thanks once again for beautiful flowers and fantastic customer service.”

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Posted 6 years ago

“The bouquet was as described and the delivery was made as at the requested time.”

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Posted 6 years ago

“Great online service & delivered on correct day my cousin loved them I always use nattrasses for my wife bday & anniversary”

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Posted 6 years ago

“Spot on. Flowers were delivered just a couple of hours after ordering them online, went for the cheapest option and they still look great. Will use again”

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Posted 6 years ago

“I normally call and collect flowers from the shop but this time I had them delivered. As usual great quality boquet of fresh flowers. Thanks ladies!”

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Posted 6 years ago

“The flowers were for my Mother's 80th Birthday. This is the first time I have ordered from Nattrass. I have always used inter-flora but felt disappointed with the same floral arrangements they use year after year. The floral arrangements on the Nattrass website looked beautiful but you always wonder if this is what you will receive. My Mother received her flowers and said they made her cry and that they were truly the most beautiful flowers she had ever seen. The service was great and they truly delivered in every way. I will definitely use them again. Thank you so much Nattrass.”

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Posted 7 years ago

“My boss was absolutely delighted.”

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Posted 7 years ago

“excellent service, delivered within 2 hours of ordering”

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Posted 7 years ago

“Flowers delivered were lovely and as described and shown on website. Very happy indeed. Flowers, which I ordered with vase and chocolates were for my son and his girlfriend who moved into their property on the same day of delivery and were well received. Brought a little colour to their new home.”

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Posted 7 years ago

“Excellent service in all respects. No problem in securing a prompt refund when one small item (a vase) was missing.”

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Posted 7 years ago

“Flowers were just beautiful.Because I don't live locally the florist kindly sent me a photo of the finished item and they looked stunning. Sadly they were for a funeral but I have to say I thought it looked stunning, and I loved the originality in the design. Thank you to the staff excellent customer service”

Helpful Report

Posted 7 years ago

Flowers by Nattrass is rated 4.9 based on 531 reviews