Flowers by Nattrass Reviews

Name: Flowers by Nattrass
Rating: 4.89

4.9 Rating 531 Reviews

97 %

of reviewers recommend Flowers by Nattrass

Company Reviews

Metrics

Info

4.9

Based on 531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01325 467154

Email:

info@flowersbynattrass.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hand tied 'Indian Summer' bouquet - the better one - for my Mum's birthday, they were delivered the next morning as per my request and were lovely. Bright and colourful, beautifully fresh and fragrant, with a free box if chocolates too ???? We have used Natrass for years, for Birthday's , my Wedding and other occasions and shall continue to do so. Many thanks for the prompt, reliable service.”

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Posted 9 years ago

“EASY ORDERING, FAST DELIVERY AND HAPPY RECIPIENT”

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Posted 9 years ago

“Very good service. Ordered for Mothers day on Saturday and all items picked delivered on Sunday. Great flowers in great condition. Thank you.”

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Posted 9 years ago

“The selection delivered is always highly appreciated. Consistently excellent service”

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Posted 9 years ago

“I live in London, and ordered flowers for my mam for Mother's Day. Great service and the flowers were amazing. One very happy Mam!! Thank you :)”

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Posted 9 years ago

“Beautiful flowers; made a happy mum on mother's day! Delivered on date requested with lovely presentation”

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Posted 9 years ago

“Fantastic service, amazing flowers, would certainly use again!!!”

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Posted 9 years ago

“Parcel arrived on time and in excellent condition. The flowers were beautiful and gratefully received.”

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Posted 9 years ago

“Very dissapointed with the service today. Went in to buy some flowers for my mother, and one of the staff was helping me pick out the flowers. A colleague of hers was extremely rude telling us that they have to leave and are closing. They made me rush buying my flowers which were not what I wanted as I was rushed. Will never shop with nattrass again. It should have been made clear that they do not want to serve customers, instead of letting me come in. They also charged me over just because they were in too much of a rush to actually add up how much it was. I was suppose to be charged £9.75 however was charged £10. Don't waste your money here, go elsewhere where you will not be rushed and over charged just so they can get home.”

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Posted 9 years ago

“The service was very friendly and very helpful. They made us feel really relaxed and had great ideas for our wedding flowers which I feel really confident are going to be beautiful on the day! Many thanks.”

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Posted 9 years ago

“I used Nattrass flowers for my wedding in September last year. What can I say, what they created was outstanding and exactly what I had in my head. I ordered bouquets for myself and the bridesmaids, button holes for the men and centrepieces for the wedding reception. They were so full and colorful and we received so many compliments from our guests. They really gave our venue the WOW factor and I would highly recommend using them for your next event. They are also extremely good value and are bang up to date on the latest wedding trends. Top marks from a very happy bride xxx”

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Posted 9 years ago

“Absolutely stunning bouquets. Natrass always provide excellent quality flowers which keep their freshness for weeks. I will continue to return for all my future needs.”

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Posted 9 years ago

“Couldn't ask for a better service would definitely use again and would highly recommend to anyone thanks”

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Posted 9 years ago

“Lovely flowers and teddy, looks way better than the photo shows!”

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Posted 9 years ago

“Really speedy delivery and my sister in law loved the flowers, thank you”

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Posted 9 years ago

“The flowers delighted which was what was asked for. Well done.”

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Posted 9 years ago

“I received an email on 29/12/14 telling me that my order had been delivered. This was certainly not the case because someone at the shop confirmed that earlier today however, I received exactly the same email today when in fact the flowers were delivered. Regrettably they were left with our next door neighbour because we were not in at the time, and I had requested a window during the morning in your special requests space which was ignored and seems rather superfluous. I will not be using your service again because I am disappointed that an order placed 5 days ago could not be delivered in what was quite a wide window of opportunity, and was obviously given no order of priority”

Helpful Report

Posted 9 years ago

Hi Glenn, I'm very sorry you were disappointed with the fact your flowers weren't delivered during the time you requested. You only gave us an hour and half window to deliver your flowers during a morning where we had wedding flowers to deliver, which take priority. This was explained to you over the phone, and once again, I'm very sorry for any inconvenience caused. Kind Regards, Katie.

Posted 9 years ago

“The website was easy to navigate the flowers were delivered on time and were excellent. I was also contacted by Nattrasses as I forgot to say who they were from and thought this was good as they didn't want to release my details without permission so brilliant service. I moved from Hurworth to Nottingham a few years ago but still always use Nattrasses for flowers as I can always rely on the quality and service.”

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Posted 9 years ago

“Service was easy to use , good choice of arrangements, competitive prices and easy payment. Flowers delivered when requested and the recipient was delighted with them. One happy customer and recipient Thank you Merry Christmas Georgina Jones”

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Posted 9 years ago

“Had a phone call next day to say how lovely the flowers were and how helpful the delivery man had been. Many thanks.”

Helpful Report

Posted 9 years ago

Flowers by Nattrass is rated 4.9 based on 531 reviews