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FloridaTix Reviews

4.8 Rating 5,374 Reviews
96 %
of reviewers recommend FloridaTix
4.8
Based on 5,374 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read FloridaTix Reviews

About FloridaTix:

We’ll hook you up with the best attractions, theme parks and tours in Florida!
We know the guys on the door: Our advance tickets can get you into the theme parks faster and easier
We’ll give you something the USA can’t: UK-exclusive packages that you can’t get in the States!
What we don’t know about Florida isn’t worth knowing and we’ve shared it all in our in-depth theme park guides!
We’re Flexible. You get to choose how to pay, how to contact us and how you’ll receive your tickets.
We’re Local – our offices and call centre are based in the rockin’ city of Birmingham, UK!

Our Customer Service Team are experts when it comes to the Sunshine State. What they don’t know isn’t worth knowing. They also happen to be friendly, helpful and VERY good-looking - and they're waiting to hear from you!

Visit Website

Phone:

0330 100 3130

Email:

info@floridatix.com

Location:

3&4 Regal Court, 6 Sovereign Road,Kings Norton Business Centre
Birmingham
B30 3FJ

I am still awaiting a response to the couple of emails sent. I mistakenly made a second purchase for the same Universal tickets for our forthcoming holiday, only made obvious by the 2 emails received asking for final payment. The reason I purchased the 2nd time was because I did not receive an email for the first purchase and although I thought I had booked the tickets, I had no evidence to support this (no email, reference number) - I always keep emails and I print off the receipt, as I have a folder that I keep each holiday details in (like a keepsake). I am waiting to hear if they can cancel the 2nd order and transfer the £40 deposit to the 1st order. I know that this is not their mistake, however, I can only base my rating on what has happened so far. The mistake would not have happened if I had been reassured from evidence that I had booked tickets.
Helpful Report
Posted 2 years ago
It was ok but when you have paid quite a lot of money already it was a shock to have to pay extra to park your car.
Helpful Report
Posted 5 years ago
I didn’t have a trip as previously explained many times to Florida Tix. The booking process was fantastic, however I have been awaiting a refund since the beginning of September which I am very disappointed about.
Helpful Report
Posted 5 years ago
I have messaged twice, and phoned once and have been told each time that I would have a renewed ticket with an amended name on within 48 hrs! I have been assured it is on the system but have still not received ticket!
Helpful Report
Posted 5 years ago
I thought it was going to be a good site based on recommendation but disappointed that I e-mailed for further information when trying to book tickets without response. I am not sure where I stand at the moment so will probably have to phone when I thought e-mailing would be simpler
Helpful Report
Posted 5 years ago
Disappointed, purchased a Dine 4 Less card to use at a certain buffet venue and they would not accept it - this also happened at a second eatery. I contacted the Florida Tix office although I received a pleasant reply I am still waiting for a refund as requested. This card is a total waste of money. Also, the website suggests that tickets are 'real tickets' all I received were e tickets.
Helpful Report
Posted 5 years ago
If your going to use this company to book tickets then book then yourself online, I booked online no issues then liaised with customer services for some others . . My 1 booking was put through 3 times resulting in me having to wait over a week to get over £800 back! Goody bag for the hassle was good but I’d of rather the overpayment just hadn’t happened!
Helpful Report
Posted 5 years ago
Were happy to sell us 14 Days Disney Tickets but the Florida Tix help desk didn’t want to know us when we couldn’t register the tickets on Disney app. Buy elsewhere.
Helpful Report
Posted 5 years ago
The 14 day ultimate ticket supplied only had 4 days of validity. Spent 45 mins on phone sorting out with wdw Orlando. Only noticed when trying to book fastpasses so managed to fix (?) before traveling to USA. Would have been even more inconvenient had we been refused theme park entry on day 5!
Helpful Report
Posted 5 years ago
I have ordered a few different tickets from floridatix. What i don't like, is that they dont specify if its a voucher or actual tickets you will receive. I ordered a special event Disney ticket, yet when it arrived there was nothing to say that it was for the event booked ( the actual pass stated "can not be used for special events" and came as a fast pass card). We has a major panic thinking that theybhad sent the wrong tickets. I ha e booked my main tickets with attraction tickets direct...i just don't feel comfortable with floridatix.
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Posted 5 years ago
never used you but felt compelled to share my experience of discovery cove.
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Posted 6 years ago
Didn't have what they were advertising 
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Posted 6 years ago
For other tickets i have brought it would be a 10, but i'm not happy that we had to buy data to claim our seats once in Florida. More information should be sent with the e-tickets to make it clearer; like 'please print these tickets and take to the venue prior to your performance date to book your seats and meal'.
Helpful Report
Posted 6 years ago
I book my tickets before my sister and she got free stuff like gator land I was disappointed with the Halloween horror night tickets it's my fault I believed they were for every night not just some times apart from that it was fine thanks
Helpful Report
Posted 7 years ago
It would have been nice to be told before we went that it was not available so that we could have booked another show.  I am also still awaiting a reply to my complaint and a refund for the three bookings that were made
Helpful Report
Posted 7 years ago
No refund
Helpful Report
Posted 7 years ago
Because I got 2 other lots of tickets and was not able to visit many of the attractions due to the hurricane and customer services were not very helpful, no money back and lost alot of money
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Posted 7 years ago
disappointing information with regard to air boat ride
Helpful Report
Posted 7 years ago
You knew names of us who was booked in. Why was we not questioned when bought tickets about sons girlfriend name being different and getting a waiver. Ruined my anniversary, but you won`t be bothered
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Posted 7 years ago
We found prices were cheaper in the US on some things.
Helpful Report
Posted 7 years ago
FloridaTix is rated 4.8 based on 5,374 reviews