Flexi Tile Reviews

Name: Flexi Tile
Address: Riverview, 1 The Green, Belfast, Antrim
Rating: 4.79

4.8 Rating 66 Reviews

95 %

of reviewers recommend Flexi Tile

Company Reviews

Metrics

Info

4.8

Based on 66 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Flexi Tile:

Flexi-Tile is Europe’s largest interlocking flooring company, producing floor tiles that provide the best in durability and design. Quick and easy to install, Flexi-Tile flooring is produced using high performance polymer (HPP), and is 100% non-toxic and environmentally sustainable.

Visit Website

Phone:

02892667264

Email:

info@flexi-tile.com

Location:

Riverview,
1 The Green,
Belfast
Antrim
BT275SR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately you sent the complete wrong tile that was required for a deadline, so we had no alternative but to use it. Only compensation put forward to date is £60 on account, it would of cost more than that to have the goods returned and the correct ones sent out again let alone the fact that the client had to have a floor design he didn't want. This still needs to be reviewed.”

Helpful Report

Hi Matt, We are really sorry that our service did not satisfy your expectations. We set a high standard for ourselves and are disappointed to hear that you had issues with your delivery. Unfortunately, at the time of your order, we were right in the middle of moving to the company's new premises. Due to human error and tight delivery deadlines, a tile with the wrong finish was sent to you. Our team discussed with you before the tiles were installed that we would cover all costs for the returned items. We also would have arranged an express delivery of your replacement tiles. We assure you that this is an isolated incident and hope that this does not discourage you from making further orders with us. We apologise for any problems our mistake may have caused. Thank you for your feedback Mark M

“Very Happy Great company to deal with, very helpful. Product is fantastic, very easy to work with and I am delighted with results.”

Helpful Report

Thanks for the excellent feedback Leslie! We're pleased you're happy. Mark M

“Flexi tile are always on hand to help out with any technical information, sampling and deliveries. The product is extremely durable, easy to work with and handle. We are always pleased to use there products! Always a great looking floor which is easy to install and hard wearing.”

Helpful Report

Thanks for the review Emma! We have a great team working away, making sure our products and service are second to none! Mark M

“Really impressed with my new garage floor, I’d looked at a few options but wanted something clean and simple and these fitted the bill perfectly. The thinner profile of the tile was ideal as our back door would catch on a thicker tile and fitting them was quick and simple. They are super tough which makes cutting them to fit in the awkward spaces a little harder but at least I can be confident they are built to last!”

Flexi Tile 5 star review on 4th April 2018

Helpful Report

Thanks very much for the positive review, Neill! All of the Flexi-tile range is very tough (you'll get 25 years out of it), so it can be slightly tricky when cutting for very awkward, hard to reach areas. It looks like you're doing a fine job! Thanks | Mark M

“We used Flexi-Tile as part of our recent exhibition stand design. The guys were great to work with. They designed a branded floor system complete with edging to suit a shell scheme design that really added to the professional look of our stand. The tiles were also super easy to fit!! Great job, would definitely use again!”

Helpful Report

Thanks Dane. Pleased we could help! Mark M

“Great product and excellent service. Received my tiles quickly after purchase and I'm very happy with the final result!”

Helpful Report

Thank you for your review! If you need any further assistance, you can give us a quick call or email.

Flexi Tile is rated 4.8 based on 66 reviews