Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicola and Simon helped me through the process of getting my lease car , had a few problems with documents,got there in the end.”

Helpful Report

Posted 6 years ago

Hello Jo, Thank you for your review! :) Sorry to hear you had a few problems with your documents but we're glad Nicola and Simon were there to help to out and source your car. I will pass on your kind words to them both. Many thanks, The Flexed Team

Posted 6 years ago

“Excellent service”

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(Flexed.co.uk) - Posted 6 years ago

Hello, Thank you for your review! :) We are so glad to have provided excellent service for you to source your new car. Many thanks, The Flexed Team

Posted 6 years ago

“Always an efficient service”

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(Flexed.co.uk) - Posted 6 years ago

Hello Andy, Thank you for your review! :) We are pleased to hear you thought our service was efficient when sourcing your new car. Many thanks, The Flexed Team

Posted 6 years ago

“Great customer service”

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(Flexed.co.uk) - Posted 6 years ago

Hello, Thank you for your review! :) We are happy to hear you think highly of our customer service. Hope you enjoy your new car! Many thanks, The Flexed Team

Posted 6 years ago

“Very very good servive”

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(Flexed.co.uk) - Posted 6 years ago

Hello David, Thank you for your review! :) We are very pleased to hear you think so highly of our service. Many thanks, The Flexed Team

Posted 6 years ago

“Charity committee = Awesome”

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(Flexed.co.uk) - Posted 6 years ago

Hey Holly, We sure are!!! :)

Posted 6 years ago

“Super service from the word going from contacting the call centre to collecting the vehicle. Very quick response to any questions. Highly recommend.”

Helpful Report

Posted 6 years ago

Hi Miss Moran, Thank you for your review! :) We are so glad to hear the process to source your new car was positive. Happy to hear that you would highly recommend us. Many thanks, The Flexed Team

Posted 6 years ago

“Was a really simple process to sort this out”

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(Flexed.co.uk) - Posted 6 years ago

Hello Iain, We are glad the process was simple and quick for you to get your new car. Many thanks, The Flexed Team

Posted 6 years ago

“While the process to setup an account and lease my first vehicle was quite cumbersome, it was handled in a timely and efficient manner by the Flexed team. Prices on a short-term lease are reasonable and the range in their fleet is extensive. Would definitiely continue using flexed for any future short-term leases. Looking forward to driving the vehicle (Volvo XC60!)”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review! :) We are glad that the Flexed Team was able to help you set up your account and it wasn't a very timely process. The XC60 is a great car so we hope you have a great time driving it. Many thanks, The Flexed Team

Posted 6 years ago

“Unable to check vehicles on collection fully as it was raining and the car was soaking wet. Felt pressured to sign for it as staff were getting wet. Hope it’s ok on return!”

Helpful Report

Posted 6 years ago

Good morning Mr Story, Thanks for taking the time to review our services, we appreciate your honest feedback. Following on from our phone conversation yesterday, we’re happy that we’ve satisfied concerns around your new vehicle. Your comments has also been passed onto our customer service department where we are now looking into the possibility of improving our check out/check in bay area to be used throughout all weather conditions. Kind Regards, Emma Customer Services

Posted 6 years ago

“Good service, met requirements.”

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Posted 6 years ago

Hello, Thank you for your review! :) We are so glad we were able to meet your requirements whilst providing a good service. Many thanks, The Flexed Team

Posted 6 years ago

“Really Easy”

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(Flexed.co.uk) - Posted 6 years ago

Hello Dean, Thank you for your review! :) We are glad you felt like the process was easy for you. Many thanks, The Flexed Team

Posted 6 years ago

“Excellent service, turned around in 2 days, thanks to Tom, James and the team here! Would definately reccommend!”

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(Flexed.co.uk) - Posted 6 years ago

Hello Jas, Thank you very much for your review! :) We are so glad you had such a positive experience with us, I will pass on your kind words to Tom and James. Many thanks, The Flexed Team

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hello, Thank you for your review! :) We are pleased the service we provided was positive for you. Many thanks, The Flexed Team

Posted 6 years ago

“My car was lovely and clean and ready on time. It was a good price too.”

Helpful Report

(Flexed.co.uk) - Posted 6 years ago

Hello, Thank you for your review! :) We are so glad you were pleased with your car and happy with the price you paid. Many thanks, The Flexed Team

Posted 6 years ago

“Excellent service”

Helpful Report

(Flexed.co.uk) - Posted 6 years ago

Hello, Thank you for your review! :) We are so glad you think we offer excellent service. Many thanks, The Flexed Team

Posted 6 years ago

“Brilliant staff every time”

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(Flexed.co.uk) - Posted 6 years ago

Hi Steve, Thank you for your review! :) We are glad you had a good experience each time you lease your car with us. Many Thanks, The Flexed Team

Posted 6 years ago

“It was a pleasure making contact with your team , so helpful and so friendly. Everything was made simple and easy.”

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(Flexed.co.uk) - Posted 6 years ago

Hello Adrian, Thank you for your review! :) We are so glad that you had a positive customer experience with us, and that our team was there to help you along the way. Many thanks, The Flexed Team

Posted 6 years ago

“Good customer service, whole process went very smoothly. Would prefer prices quoted to show with VAT not plus VAT. Pick up of car was again smooth. Thank you”

Helpful Report

Posted 6 years ago

Hi Mrs Thomason, Thanks for taking the time to review our services, we appreciate your honest feedback and we're pleased you've had a pleasant customer experience with us. Our site has a 'Business' or 'Personal' toggle which will automatically display pricing to include or exclude VAT. We also are looking into other means to make our pricing clearer via email or by phone. Kind Regards, The Flexed Team

Posted 6 years ago

“Very prompt and efficient service!”

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(Flexed.co.uk) - Posted 6 years ago

Hello, Thanks for your review! Kind Regards, The Flexed Team

Posted 6 years ago

Flexed is rated 4.8 based on 984 reviews