Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

Write Your review

Tell us how Flexed made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The changed car is good but the initial order process and up to the point of delivery leaves something to be desired, scatty and lack of attention to detail until push came to shove and I had to get forceful. Should not have been necessary.”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave a review, we appreciate your honest feedback as it helps us improve our service going forward. We'd love to get in touch with you about the service you've receive, so please drop us an email with your contact details to talk@flexed.co.uk. Kind Regards, Mark from the Flexed team

Posted 5 years ago

“Knowing I am better looking than Scott Jenkins”

Helpful Report

Posted 5 years ago

“Friendly staff”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Tony, Thanks for leaving a review about our team members, your kind comments have been passed onto them. :) Kind Regards, Mark from the Flexed team

Posted 5 years ago

“Team, I would say the sales representative was good, deal clicked and now it comes to delivery. I came to your office from London to York on day discussed for delivery of the car. Now comes surprise, i mentioned my name and i was asked to wait for a min as they wanted to check / inspect the car. I was fine as my mobile battery was drained so i requested to give me 15-20 min more so that i can charge which was given and accepted. Then i was told to inspect the car and see if things are fine and i am ok. i said yes and then the representative mentioned that she will park and i need to move in next 15-20 min as they cannot park for more than 15 min as customers keep coming. I was fine. Big surprise is if i had come after 2 Hrs, than what happens. Anyways thats not a big issue, the issue is i was given no explaination on specifications of the car, mileage and what can go wrong. The only info i was given was the no which i have to call incase i am in emergency and breakdown and also i was told fuel is less so pls fill once you leave this and i was guided on where the fuel station is. I want to highlight that its fine with me, but if it was someone who is not even aware and if he doesn't ask then he will be in a fix. I dint face any issues post taking the delivery but someone else can incase he doesn't find the fuel station or car gets stuck then what. its just a request to spend time with customer for atleast 10 min. thanks”

Helpful Report

Posted 5 years ago

Good Morning, Thanks for taking the time to review your recent experience with us, we appreciate the honest feedback. A member of our customer service team will contact you personally to discuss the points raised. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“I was a smooth experience. Happy to be a longtime customer”

Helpful Report

(Flexed York) - Posted 5 years ago

Hi Naresh, Thank you very much for leaving a quick review, we're happy to learn that you've had a great leasing experience with us. We hope you enjoy your new vehicle! Kind Regards, Mark from the Flexed team

Posted 5 years ago

“Very professional and so helpful. Explained everything in detail. Car delivered promptly as promised.”

Helpful Report

Posted 5 years ago

Hello! Thank you for your recent review, your honest feedback is greatly appreciated. We hope you enjoy your new vehicle! Kind Regards, Mark from the Flexed team

Posted 5 years ago

“Good service and very helpful staff Car we ready when I arrived any problems I had where sorted out they and then could not be more happy”

Helpful Report

Posted 5 years ago

Hello Trevor, Thank you for your review! :) We are so pleased to hear how happy you felt with the overall process of leasing a car with us. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Great service”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello! Thanks for leaving a quick review, we appreciate it greatly. :) Kind Regards, Mark from the Flexed team.

Posted 5 years ago

“Great efficient and very helpful over the phone setting up the account. Car delivered dirty, low fuel, and sat nav not working as stated car has sat nav.”

Helpful Report

Posted 5 years ago

Hello Caroline, Thank you for taking the time to review your recent experience with us, your honest feedback is useful for improving our services going forward. We've passed your comments onto the handover team and will contact you personally to discuss the condition of the vehicle you've received. Kind Regards, Mark from the Flexed team.

Posted 5 years ago

“Excellent company, great staff”

Helpful Report

Posted 5 years ago

Hello Mark, Thank you for your review! :) We are glad you had a great experience with us. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient, friendly and seamless service.”

Helpful Report

Posted 5 years ago

Hello Craig, Thank you for your review! :) We are pleased to hear that you had a seamless service when leasing your new car with us. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Easy process”

Helpful Report

Posted 5 years ago

Hello, Thanks for taking the time to review your recent experience with us. We're very happy to learn that you've found our lease process easy! Kind Regards, Mark from the Flexed team

Posted 5 years ago

“Very helpful”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello! Thanks for leaving a review, we appreciate it greatly! Kind Regards, Mark from the Flexed team

Posted 5 years ago

“Highly recommended”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello! Thanks for taking the time to leave a review, your kind comments has been passed onto our team. Did you know if you recommend a friend to us, you will be eligible for a £50 refund per referral if they order a car through us! Please speak to your account manager to find out more. :) Kind Regards, Mark from the Flexed team.

Posted 5 years ago

“Amazing Service! Very helpful and quick turnaround.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. We are happy to have provided you with amazing service! :) Many thanks, Daisy from the Flexed

Posted 5 years ago

“I was told about Auto Horn (Flexed) by one of my customers, who highly recommended them to us. From the very start Laura and Nicola have been very professional and friendly, they are a pleasure to work with.”

Helpful Report

Posted 5 years ago

Hello Ashley Insurance Services Ltd, Thank you for your review! :) It's great to hear that someone recommended us to you and that you had a positive experience with us. I will pass on your kind words to Laura & Nicola! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Laura and the team have been great from start to finish, they have been really efficient with everything, even to the point of coming to introduce herself and buliding a relationship with us.”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Safina, Thank you for your lovely review! :) We are so glad to hear that you had a great experience with leasing a car with us. I have passed on your kind words to Laura & the team who are all happy to have helped. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very helpful”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello! Thanks for taking the time to review our services, your honest feedback is greatly appreciated. Kind Regards, Mark from the Flexed team.

Posted 5 years ago

“All the staff were very friendly and helpful. The service was very efficient. A pleasure to do business with.”

Helpful Report

Posted 5 years ago

Hello Jamie, Thank you for your review! :) So glad to hear you had a helpful and efficient experience with us. It was a pleasure providing you with a new lease car! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Quick easy service very helpful too”

Helpful Report

Posted 5 years ago

Hello Hussain, Thank you for review. We are glad to hear about your great experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

Flexed is rated 4.8 based on 984 reviews