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Flexed Reviews

4.8 Rating 984 Reviews
97 %
of reviewers recommend Flexed
4.8
Based on 984 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flexed Reviews

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Really good service. Hire process was for a business lease and it was short notice but they turned it around very quickly. The car arrived in as new condition, it was only 6 months old anyway, but the interior was spotless and it smelt nice. We've used them before and will use them again.
Helpful Report
Posted 1 year ago
Hello Robin, Welcome on board and thank you for the 5-star review! :) Glad you enjoyed our service and if there's anything else we can help with - do let us know. Kind Regards, Mark
Posted 1 year ago
Tom and Nicola were absolute superstars. I can highly recommend the company. They are extremely efficient and nothing too much trouble. Elaine
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Posted 1 year ago
Hello Elaine! Thanks for taking the time to review our services, glad to hear you've enjoyed your experience with both Tom and Nicola :) Should you need anything else, please don't hesitate to give us a call. Kind Regards, Mark
Posted 1 year ago
The sales team were great as was the admin team in dealing with the paperwork. The only thing that was a minus was the delivery I'm afraid. The person who delivered was grumpy didn't explain anything about the car nor show me anything on it. His main concern was getting a taxi. I was told he would arrive 10-12 but he didn't arrive until 1:30 and when I pointed that out he didn't apologise either.
Helpful Report
Posted 1 year ago
Hello Carole, Thank you for taking the time to leave a review. We're sorry to hear about your handover experience and have fed your comments back to our 3rd party supplier who was contracted to deliver the vehicle. This isn't our usual level of service but your account manager will be in contact to go over the important features with you. Hope this helps, but if you need anything further, please don't hesitate to call or email! :) Kind Regards, Mark
Posted 1 year ago
Very happy with service
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Posted 1 year ago
Thank you so much, Greg, for your 5 star rating! We are very happy that you have been satisfied with our service.
Posted 1 year ago
What can I say about Flexed? Great service right from my first contact Jordan, who was highly instrumental in my choice of vehicle etc, and Sarah who took care of the final phases such as the payment, agreement, and other necessary documentation. Flexed have a great team on site and they really do care about their customers. I recommend their services to anyone wishing lease a vehicle. Good job Flexed team.
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Posted 1 year ago
Thank you so much for your kind words Olaniyan! We really appreciate your positive feedback about Flexed. We are delighted to hear that the team was able to provide such great service throughout the leasing process. We are honoured that you would recommend us to others who wish to lease a vehicle. Thank you again!
Posted 1 year ago
Quick and efficient service.
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Posted 1 year ago
Hello! Thank you for the review, glad you enjoyed the service. Kind Regards, Mark
Posted 1 year ago
I would like to thank all customer service representatives for the perfect service and communication. Never see easier processes of leasing cars like Flexed. Regards, Mohammed
Helpful Report
Posted 1 year ago
Hello Mohammed! Thanks for the kind review, glad to hear you've enjoyed our service! If there is anything else we can help with, please do let us know. Kind Regards, Mark
Posted 1 year ago
Fiat 500 was arranged but subsequently found out it was not available. Mg3 provided instead. It's an adequate replacement.
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Posted 1 year ago
Hello! Thanks for the 5-star review - I'm pleased we managed to find an alternative replacement for you. Kind Regards, Mark
Posted 1 year ago
Great service, delivered on time, very happy with the car, and the flexibility of the short-term lease
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Posted 1 year ago
Hello Jonathan, Thanks for the kind review - glad to hear you're enjoying the new car!!! Should you need anything else, please don't hesitate to get in touch :) Kind Regards, Mark
Posted 1 year ago
Very good service in particular Nicola Ford customer service.
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Posted 1 year ago
Hello Peter! Thanks for the kind review - we're very pleased to have you on board :) I've passed your comments onto Nicola and should there be anything else we can help with, please do let us know. Kind Regards, Mark
Posted 1 year ago
The overall service was amazing and a clear example of what most organisations have completely forgotten about. Jordan we very helpful and did everything to accommodate what has a last minute need. Even when issues arouse Jordan did everything to make sure the car was delivered in time. Great service will not look at another company when we next have a need for a short term lease.
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Posted 1 year ago
Hello Damien, Thank you so much for such a wonderful review, I have passed your kind comments directly onto Jordan. We're extremely pleased to have you on board and it there is anything else that we may be able to help with, please do let us know. Kind Regards, Mark
Posted 1 year ago
Excellent service. Needed to lease a car on short notice. Within a couple of hours had a quote with different options. Car was delivered in 48 hours. Great customer service!
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Posted 1 year ago
Hello Vivienne, Welcome on board! We're extremely pleased to hear you've enjoyed our service and we hope you enjoy the new car! Kind Regards, Mark
Posted 1 year ago
Richard was a great help! I had no clue what I was doing when hiring a car but he was always happy to explain everything! Zero faults at all, quick and easy collection and everything could be filled out online! 🎉 Thank you!
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Posted 1 year ago
Hello there! Thank you so much for the kind review, glad to have you on board and get everything organised for you. :) If you need anything else, please don't hesitate to give us a call! Kind Regards, Richard
Posted 1 year ago
Richard was very responsive and made the transaction easy! Extremely pleased with the service!
Helpful Report
Posted 1 year ago
Hello Mike, Thank you for the kind review - I've passed your comments onto Richard directly. :) Hope you enjoy the car! Kind Regards, Mark
Posted 1 year ago
I had a great Customer Delight Experience with Jordan Edwards! I would say he is the best. Next time anyone at Flexed - ask for Jordan 😀
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Posted 1 year ago
Hello Sriharsha! Wow - thank you so much for the kind comments! I hope you enjoy the car. Kind Regards, Jordan
Posted 1 year ago
This is the second time we've used Flexed. The process was easy and the staff was friendly and helpful. No complaints other than the underwriting policy which discriminates against those who've not lived in the UK permanently for 5 years. I would think this service is for people like us who don't need a car 12 months of the year and don't live here all year round, having homes elsewhere. If an individual has passed all the tests and is a good paying customer, asking for a 500 pounds security deposit makes no sense and should be reviewed.
Helpful Report
Posted 1 year ago
Hello Jennifer, Thank you for the 5-star review and your feedback regarding our underwriting policies. To ensure that we comply with the FCA guidelines, our leases for both returning and new customers involve a credit and verification check before customers receive their vehicle. If the applicant has been out of the UK this makes the checks much harder to perform and as such we may ask for a refundable deposit as an added security measure within our contracts. With that being said, I have passed your comments on to my colleagues on the underwriting team to see if this is an area that can be more accessible for returning customers. I hope this helps and hope you enjoy your new car! Kind Regards, Mark
Posted 1 year ago
Flexed service was fast and very helpful on going through the procedure and documentation to lease the car
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Posted 1 year ago
Hello Taqwa, Thanks for taking the time to leave a review, glad you've enjoyed our service :) Hope you enjoy the car! Kind Regards, Mark
Posted 1 year ago
All seamless and at good price! Gareth and Mark we're incredibly efficient and prompt with replies and phone calls, meaning that the whole thing from enquiry, through paperwork and on to organising delivery was done in a single day. Delivery is less than 3 working days away too. Superb
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Posted 1 year ago
Hello! Thank you so much for the review, glad to hear you've enjoyed our service! Hope you enjoy the new car. Kind Regards, Mark
Posted 1 year ago
Fantastic, easy, stress free service from the initial phone call to the delivery of my new car. Took 3 working days to get my car. Special thanks to Tom, Nicola and Paul( my car delivery driver) Absolutely would recommend
Helpful Report
Posted 1 year ago
Hello Natalie, Thank you so much for your kind review, I've passed your comments onto Tom, Nicola and Paul! Hope you enjoy the car. Kind Regards, Mark
Posted 1 year ago
No issues booking & collecting- really reasonable short term lease prices
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Posted 2 years ago
Hello Natalie! Thank you so much for the kind review! :) Kind Regards, Mark
Posted 1 year ago
Flexed is rated 4.8 based on 984 reviews