Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I worked with Jordane and Nicola. The service was excellent where Jordane thought out of the box to help me get the car I wanted. Nicola followed up promptly and I was able to confirm delivery date of my car in a matter of days. Polite, professional and they managed my expectations brilliantly. I wish other companies were as excellent! Thank you Flexed.”

Helpful Report

Posted 5 years ago

Hello Dr Shezad, Thank you for your review! :) I have passed on your kind words to Jordane & Nicola, they are both so glad to have helped you source your new lease car. We hope you enjoy it! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Fast helpful service”

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Posted 5 years ago

Hello Hussain, Thank you for your review. We are happy to hear you had a great experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“The whole procedure was easy”

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(Flexed York) - Posted 5 years ago

Hello, Thank you for your review. We are happy to hear your positive thoughts on your experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Speedy, efficient service.”

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Posted 5 years ago

Hello, Thank you for your review. We are glad you had a good experience with us! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“never leased a car before - but with just a few emails and telephone calls it was all done”

Helpful Report

Posted 5 years ago

Hi Richard, Thank you for your review. We are so pleased to hear that we made your first experience, of leasing a car, a positive one! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“This is our second year using Flexed, they are a great company with wonderful, efficient and friendly staff ! Thanks for all your help Simon and Nicola, thanks for making the process so easy to follow. Sue and Mark S”

Helpful Report

Posted 5 years ago

Hello Sue & Mark, Thank you for your kind review! We are so glad that you continue to have great experiences with us leasing your cars. I will pass on your kind words to Simon & Nicola. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Great communication throughout, reassuring and easy to use. Highly recommended”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Antony, Thank you for your review. We are glad that you had a great experience with us leasing your brand new car! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Car was ready promptly. Great service so far, thank you”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello, Thank you for your review! :) We are glad to hear that you'd had a great experience with us. Hope you enjoy your new car! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Through the tread mill of all the paperwork, you guys helped tremendously and on a short notice. Thanks for your help and l would have no hesitation on recommending you to others”

Helpful Report

Posted 5 years ago

Hello Steven, Thank you for your review! :) We are happy and glad to have helped you throughout the process of leasing your new car. And just to let you know, in case you think of it, we have a 'Refer a Friend' scheme, which will credit your account £50 when you recommend a friend to us: https://flexed.co.uk/refer-a-friend/ Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“I'm already a Flexed customer who is very happy but they continue to excel and deliver way above and beyond my expectations. From securing me a vehicle that shouldn't have been available to arrange an exchange of one vehicle to a replacement within minutes of having the discussion is simply just unbelievable. Jordane, Laura , Nicola and all of the background worker bees just simply astound me and I hope my staff are as attentive to my customers as they are . Can't give you 6 stars but if I could I would. Top banana , again !”

Helpful Report

Posted 5 years ago

Hello Bob, Thank you for your brilliant review! :) We are so happy to hear that you've had many positive experiences, that you continue to choose us to lease your cars with. Jordane, Laura and Nicola are always happy to help but I will pass on your kind words to them. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Laura is always super helpful, 2 cars from you guys now”

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Posted 5 years ago

Hello Paul, Thank you for your review. We appreciate your return to us to source your new car and we'll pass your kind words on to Laura! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Seamless way online , and very good customer support !”

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Posted 5 years ago

Hello Suganya, Thank you for your review, we are glad to have provided you with good customer service and support when sourcing your new car! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Reception extremely pleasant and helpful”

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(Flexed York) - Posted 5 years ago

Hello, Thank you for your review, we will pass on your kind words to Rina on our reception! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very cost effective and easy process.”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Stuart, Thank you for your review. We are pleased to hear you had a good experience with us when sourcing your new car! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Staff were really helpful and kept me informed from start to finish making the whole experience simple and seamless, Great job!”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Philipe, Thank you for your review! :) We are glad that you felt well informed by our team throughout your experience with us. We hope you enjoy your new car! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Prompt, professional, and well organised service. Good choice of cars for fair prices Laura, James and team were very helpful”

Helpful Report

Posted 5 years ago

Hello Kye, Thank you for your review! :) We are glad you liked our range of cars & prices. I will pass on your kind words to Laura, James and the team for helping with your great experience sourcing a new car. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Fantastic service from start to finish. Needed a short term lease while I was awaiting my new car. Probably the most professional service I’ve had over the last few years from any company. Highly recommend.”

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Posted 5 years ago

Hello Jamie, Thank you for your review! :) We are so glad to hear all your kind words, and that you've had a positive experience with us. We hope you enjoy your new car. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“First experience of any kind of leasing. Tom Holland was extremely patient, calm and helpful - answering all questions quickly and effectively. Car collection and hand-over very professional / courteous. Customer communications all very clear and noticeable by the attention to detail. If you are in doubt about trying this service - do not worry, no question is apparently too stupid to ask, no concern that can not be abated. As a privater lease customer - do remember to include VAT in your calculations to avoid a surprise! No hesitation (to date, 5 days into lease only) would recommend to friends and others.... J.”

Helpful Report

Posted 5 years ago

Hello John, Thank you for your review! :) What kind words, we are so glad to hear that you had a really good experience with us. Your lovely words about Tom have been passed on to him. Many thanks, The Flexed Team

Posted 5 years ago

“Excellent service and very helpful”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Alastair, Thank you for your review. We are happy to hear your positive thoughts on your experience with us! :) Many thanks, The Flexed Team

Posted 5 years ago

“From the first enquire nothing was an effort to answer questions or to gather information and report with outcomes Very friendly staff please note a returning expat that this was the only leasing company of what they advertise is what they can deliver other companies say a lot but do not deliver All the Staff from Jordane and Nicola to the despatch of the vehicle please note was in the cold snap and snow kept me updated on eta of the delivery of the vehicle which was quite away from York allwere excellent with updated etas and completion of paperwork”

Helpful Report

Posted 5 years ago

Hello Karen, Thank you so much for your review! :) We are so happy to hear of your positive experience with us when sourcing your new car. Your kind words will be passed on to Jordane and Nicola who are happy to have helped you. Many thanks, The Flexed Team

Posted 5 years ago

Flexed is rated 4.8 based on 984 reviews