Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a car very quickly - very efficient and professional and delivered car to my door as promised.”

Helpful Report

Posted 5 years ago

Hello Andrew, Thank you for your review! :) We are glad to have helped you source a car. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“From the start of my first enquiry to the delivery of the vehicle, I've experienced nothing but excellent customer service throughout. I am very happy indeed that I chose Flexed for my car subscription service.”

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Posted 5 years ago

Hello Anne, Thank you for your review! :) We are so glad you had a great experience with us from the very start. We hope you enjoy your new car. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Gemma was brilliant I gave a pretty unrealistic budget (I thought) and she managed to find the perfect car on an offer and with a quick turnaround time, extremely impressed at how easy it was to get exactly what I wanted, all staff friendly when dealing on the phone, Thank you again!”

Helpful Report

Posted 5 years ago

“I felt the communications were spot on, the customer service was spot on, never did I ever feel what is happening with my order. I was kept informed throughout as to the position of my order. On Collection day I was there barely 10 minutes and was dealt with respectfully and I was on my way in my vehicle. I even had an email asking if everything was ok when I collected the vehicle. In an age when we are all watching our pennies (pounds in this case), we forget that an outstanding business must not only be competitive but also must be outstanding in customer service. So we’ll done to all involved at FLEXED with my order.”

Helpful Report

Posted 5 years ago

Hello Anil, Thank you for your review, we much appreciate your lovely feedback! :) We are so glad that you had a great experience when leasing a car with us. We will pass on your kind words to everyone who helped you through the process. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Being an expat, the entire leasing process is very, very foreign to me. Flexed help me to navigate the process and answered all of my questions, there were plenty of them too. My contact, Nicola, was proactive in providing answers to questions I hadn't even asked yet. Overall the process was quick, simple, clearly spelled out and I am very excited to receive my car. I will be a returning Flexed customer!”

Helpful Report

Posted 5 years ago

Hello Terrie, Thank you for your review! :) We are so glad to have helped you through the process of leasing a car and I will pass on your kind words to Nicola. We very much look forward to seeing what car you go into next! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Kept us fully informed as to the delivery and expedited the handover efficiently. Highly Recommend.”

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Posted 5 years ago

Hello Mrs. Mudhar, Thank you very much for taking the time to review our services, we're pleased to hear you've had a positive experience! We hope you enjoy your new car. Best wishes, Mark from the Flexed team.

Posted 5 years ago

“Jordane and Nicola were outstanding in the whole process. Had to make a few changes but both were so accomodating during the whole process. Nothing is too much trouble.”

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Posted 5 years ago

Hello Muhammad, Thank you for your review! :) We are glad to hear that you had a great experience with us. I will pass on your kind words to Jordane and Nicola. Many Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Flexed has made the process extremely straight forward, less worry and have been great with setting everything up. The car is great and I look forward to continued support from Flexed.”

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Posted 5 years ago

Hello, Thank you for your review! :) We are so glad you had a great experience with us and we look forward to helping you source your next new car. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“2 months in with my Golf GTI and I’m loving it. Superb car from a superb company with great customer service. Can’t fault them!”

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Posted 5 years ago

Hi Richard, Thank you for your review, we really appreciate your kind feedback! :) We are so happy to hear that you are enjoying the car we sourced for you. Many thanks, The Flexed Team

Posted 5 years ago

“Everthing”

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(Flexed York) - Posted 5 years ago

Hi Stephen, Thanks for your kind review! We appreciate it greatly. Kind Regards, The Flexed Team

Posted 5 years ago

“Easy to use service, car delivery within UK really convenient and not too expensive.”

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Posted 5 years ago

Hello Matthew, Thank you for your review! Your kind feedback is much appreciated, we hope you enjoy your new car :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“I always get such a friendly service and welcome and have come to really enjoy my 'new car day' every 6 months. Been with Flexed for my 14th month now and can definitely recommend.”

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Posted 5 years ago

Hello Darryll, Thank you for your review! :) It is so lovely to hear of your excitement when it comes to 'New Car Day'. We hope you enjoy your current car & look forward to seeing what you changeover into. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Having endured some painful brokers once in the hands of Flexed everything was smooth sailing and received the car in just a few days.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. We are so glad to have helped you source your new car, (which looks great!) We hope you enjoy it! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Prompt service, transparent pricing”

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Posted 5 years ago

Hello Suman, Thank you for your review. We are glad to hear that you had a great experience with us! Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“John has gone above and beyond to help with my current situation. He really has been a ledgend.”

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(Flexed York) - Posted 5 years ago

Hello Harry, Thank you for your review. I will pass on your very kind words to John who has been more than happy to help! :) Thanks, Daisy from the Flexed Team

Posted 5 years ago

“Very efficient, even when I was not. Came up with what I wanted (twice now) with a minimum of fuss and paperwork. All the staff were very personable.”

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Posted 5 years ago

Hello Michael, Thank you for your review. Your kind words have been passed onto our team! We hope you enjoy your second vehicle. Best Regards, Mark Williams

Posted 5 years ago

“It’s really easy to rent the car”

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Posted 5 years ago

Hi Tim, Thank you for your review, we are glad the process was nice and straight forward for you! :) Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“The work Laura and Nicola has been simply outstanding. We had a very tight deadline with all documentation completed in a day and both have been outstanding. Their dedication to helping me was incredible and was always going the extra mile. Thank you.”

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Posted 5 years ago

Hello Ash, Thank you for your lovely review! :) So glad to hear that our team especially, Laura & Nicola, went that extra mile to ensure you had the best experience with us. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Staff were Very helpfu and informative. Car was booked with no issues. Both Simon and James were professional and helpful.”

Helpful Report

(Flexed York) - Posted 5 years ago

Hello Elisha, Thank you for your review! :) Glad to hear you had a great experience with us. I will pass on your kind words to Simon & James. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

“Quick and easy !!! Rina was very helpful”

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(Flexed York) - Posted 5 years ago

Hello Ian, Thank you for your review! :) We are glad to hear that you had a great experience with us & I will pass on your kind words to Rina. Many thanks, Daisy from the Flexed Team

Posted 5 years ago

Flexed is rated 4.8 based on 984 reviews