Flexed Reviews

Name: Flexed
Rating: 4.81

4.8 Rating 991 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 991 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very positive experience.”

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Posted 6 years ago

Hi Valerie, Thanks for your review! We're glad you've had a positive experience from us :) Kind Regards, Flexed

Posted 6 years ago

“Great customer care and service from Flexed. They made the short term leasing of a vehicle (pending the purchase of my new vehicle from a main dealer) very simple. Picking the vehicle up was easy and they were always available whenever I had a question or query. Thanks Flexed.”

Helpful Report

Posted 6 years ago

Hello James, Thanks for taking the time to review our services and your kind comments. We're happy to hear you've had a pleasant experience with us! :) Kind Regards, The Flexed Team

Posted 6 years ago

“Staff were professional and helpful. Car is what I expected. Could have done with an interior clean but otherwise good. Thanks.”

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Posted 6 years ago

Hello Andrew, Thanks for taking the time to review us, your comments have been noted. Please accept our deepest apologies for the condition of the vehicle, as that's not up to our usual standard. Kind Regards, The Flexed Team

Posted 6 years ago

“Fairly straight forward to set up and provided prompt responses to queries”

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Posted 6 years ago

Hi Daniel, Thanks for taking the time to review your recent experience with us! We're glad to have you on board. Kind Regards, The Flexed Team

Posted 6 years ago

“I am living in UK since 2 years - I came from Germany and it was very easy to get a new car for my Company - the stuff was very helpful”

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Posted 6 years ago

Hi Frank, Thanks for your kind reviews, we're pleased to hear you've had a positive experience with us! :) Kind Regards, The Flexed Team

Posted 6 years ago

“I have been using Flex for approx 3 years and continue to do so. The service is the main reason, both Nicola and Simon and very friendly, helpful and efficient. They are great to deal with and I have made recommendations to friends.”

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Posted 6 years ago

Hello Paul, Thanks for your kind comments, they've been passed to both Nicola and Simon. We're extremely happy to have you on board! Thanks, The Flexed Team

Posted 6 years ago

“Always great choice of vehicles Staff very helpful and very responsive Would definitely recommend , especially if like me you like to be in a new car every 6 months”

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Posted 6 years ago

Hi Jason, Thanks for taking the time to review our service. We're glad you're happy with your new vehicle! :) Kindest Regards, The Flexed Team

Posted 6 years ago

“Great service, prompt and clear answers and excellent follow up after sales support. People make the difference; well done Nicola and Simon.”

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Posted 6 years ago

Hello, Thanks for taking the time to review our service - it is greatly appreciated. We've passed your kind comments onto both Simon and Nicola. :) Kind Regards, The Flexed Team

Posted 6 years ago

“From my very first telephone contact with Simon BENSON at Flexed I was charmed by how patiently and informatively my questions were answered. I really felt that Flexed had time for ME as a potential new customer. Simon has subsequently never ceased to help me as much as possible to make the leasing process as smooth as possible. Subsequently once I was in a position to move forwards with my order, both he and Nicola POOLE have been thoroughly efficient and helpful in guiding me through the paperwork. I look forward to putting names to faces when I pick up my first car next week! Well done, Flexed. I am very impressed!”

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Posted 6 years ago

Hello Peter, Thanks for your awesome feedback! We're glad to have you on board and have passed your kind comments onto both Simon and Nicola. :) Kindest Regards, The Flexed Team

Posted 6 years ago

“People - all the people that I spoke to on the phone, and also met at Autohorn York were extremely courteous, and professional, with the personal touch. They always did what they said they would in a timely manner. The car was exactly as specified, immaculately prepared and ready to use. At this stage I am very pleased, I sincerely hope that this level of service continues when I return the vehicle in due course......... You have set the standard..!!!”

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Posted 6 years ago

Hi Stephen, Thanks for taking the time to leave a detailed review about your recent experience with us. We appreciate the great feedback! Kindest Regards, The Flexed Team

Posted 6 years ago

“Very quick and great service from start to finish.”

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Posted 6 years ago

Hello! Thanks very much for the quick review. We appreciate it greatly! :) Regards, The Flexed Team

Posted 6 years ago

“Flex made me happy by giving first class customer service. Tom who helped me get the car was excellent. Car supplied is awesome. Would recommend these guys for sure!! Keep up the good work Flexed!! Mike. (Sheffield)”

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Posted 6 years ago

Hi Michael, thanks for taking the time to review your recent experience with us. We appreciate the great feedback. :) Thanks, The Flexed Team

Posted 6 years ago

“We had arranged to collect the car on a Saturday and booked a train to York with an arrival time 13.30 not knowing that Autohorn closed at 12 noon! They were very helpful, and arranged to leave the car with Eruopcar and we collected it from there, which went very smoothly! A good flexible company, which is becoming harder to find these day, so thank you very much - I would highly recommend!”

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Posted 6 years ago

Hi Nathan, Thank you very much for your lovely review! :) Best, The Flexed Team

Posted 6 years ago

“Great service”

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Posted 6 years ago

Hello, Thanks for taking the time to review us, it's greatly appreciated. Kind Regards, The Flexed Team

Posted 6 years ago

“Laura and Nicola were both fantastic from start to finish and could not do enough to help me . Both of them went Out of their way to make sure I found the right vehicle and that I was happy with everything. I would now never use another lease company. Hassle free from the start . Would strongly recommend flexed.”

Helpful Report

Posted 6 years ago

Hello! Thank you for your kind comments, we've passed these both onto Nicola and Laura :) Glad to have you on board! Best, The Flexed Team

Posted 6 years ago

“Good choice of cars, and nice cars too, not the normal run of the mill Mondelez etc. Shame there wasn’t a deal when I came to change the car over this week.”

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Posted 7 years ago

Hi Sean & Anna, Thanks for taking the time to review us. We aim to be as competitive as we can, so should another deal pop up we'll be sure to contact you. :) Thanks The Flexed Team

Posted 6 years ago

“Overall very good experience with excellent customer support.”

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Posted 7 years ago

Hi Datazen, Thanks for taking the time review us, it's greatly appreciated. :) Kind Regards, Flexed Team

Posted 6 years ago

“I have had a great experience using Flexed, it was simple to choose the car and set up the lease. My point of contact; Laura has been very helpful throughout the process. When I collected the car it was a very quick process and the car is perfect! I would definitely recommend using Flexed to anyone looking for a short term lease option. Very pleased, thank you!”

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Posted 7 years ago

Hi Antony, Thank you very much for your review. We're pleased Laura managed to find the right car for you and we've passed your comments onto her. :) Kindest Regards, Flexed Team

Posted 6 years ago

“The service was fast, friendly and information was provided clear. No complaints at all.”

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Posted 7 years ago

Hello, Thanks for taking the time to review our service. We're glad to have you onboard! :) Best, The Flexed Team

Posted 6 years ago

“Great communication and flexibility in meeting my requirements.”

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Posted 7 years ago

Hi Craig, Thanks for your lovely review. We're happy we managed to find you the right car! :) Kind Regards, The Flexed Team

Posted 6 years ago

Flexed is rated 4.8 based on 991 reviews