Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, prompt and clear answers and excellent follow up after sales support. People make the difference; well done Nicola and Simon.”

Helpful Report

Posted 6 years ago

Hello, Thanks for taking the time to review our service - it is greatly appreciated. We've passed your kind comments onto both Simon and Nicola. :) Kind Regards, The Flexed Team

Posted 6 years ago

“From my very first telephone contact with Simon BENSON at Flexed I was charmed by how patiently and informatively my questions were answered. I really felt that Flexed had time for ME as a potential new customer. Simon has subsequently never ceased to help me as much as possible to make the leasing process as smooth as possible. Subsequently once I was in a position to move forwards with my order, both he and Nicola POOLE have been thoroughly efficient and helpful in guiding me through the paperwork. I look forward to putting names to faces when I pick up my first car next week! Well done, Flexed. I am very impressed!”

Helpful Report

Posted 6 years ago

Hello Peter, Thanks for your awesome feedback! We're glad to have you on board and have passed your kind comments onto both Simon and Nicola. :) Kindest Regards, The Flexed Team

Posted 6 years ago

“People - all the people that I spoke to on the phone, and also met at Autohorn York were extremely courteous, and professional, with the personal touch. They always did what they said they would in a timely manner. The car was exactly as specified, immaculately prepared and ready to use. At this stage I am very pleased, I sincerely hope that this level of service continues when I return the vehicle in due course......... You have set the standard..!!!”

Helpful Report

Posted 6 years ago

Hi Stephen, Thanks for taking the time to leave a detailed review about your recent experience with us. We appreciate the great feedback! Kindest Regards, The Flexed Team

Posted 6 years ago

“Very quick and great service from start to finish.”

Helpful Report

Posted 6 years ago

Hello! Thanks very much for the quick review. We appreciate it greatly! :) Regards, The Flexed Team

Posted 6 years ago

“Flex made me happy by giving first class customer service. Tom who helped me get the car was excellent. Car supplied is awesome. Would recommend these guys for sure!! Keep up the good work Flexed!! Mike. (Sheffield)”

Helpful Report

Posted 6 years ago

Hi Michael, thanks for taking the time to review your recent experience with us. We appreciate the great feedback. :) Thanks, The Flexed Team

Posted 6 years ago

“We had arranged to collect the car on a Saturday and booked a train to York with an arrival time 13.30 not knowing that Autohorn closed at 12 noon! They were very helpful, and arranged to leave the car with Eruopcar and we collected it from there, which went very smoothly! A good flexible company, which is becoming harder to find these day, so thank you very much - I would highly recommend!”

Helpful Report

Posted 6 years ago

Hi Nathan, Thank you very much for your lovely review! :) Best, The Flexed Team

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

Hello, Thanks for taking the time to review us, it's greatly appreciated. Kind Regards, The Flexed Team

Posted 6 years ago

“Laura and Nicola were both fantastic from start to finish and could not do enough to help me . Both of them went Out of their way to make sure I found the right vehicle and that I was happy with everything. I would now never use another lease company. Hassle free from the start . Would strongly recommend flexed.”

Helpful Report

Posted 6 years ago

Hello! Thank you for your kind comments, we've passed these both onto Nicola and Laura :) Glad to have you on board! Best, The Flexed Team

Posted 6 years ago

“Good choice of cars, and nice cars too, not the normal run of the mill Mondelez etc. Shame there wasn’t a deal when I came to change the car over this week.”

Helpful Report

Posted 6 years ago

Hi Sean & Anna, Thanks for taking the time to review us. We aim to be as competitive as we can, so should another deal pop up we'll be sure to contact you. :) Thanks The Flexed Team

Posted 6 years ago

“Overall very good experience with excellent customer support.”

Helpful Report

Posted 6 years ago

Hi Datazen, Thanks for taking the time review us, it's greatly appreciated. :) Kind Regards, Flexed Team

Posted 6 years ago

“I have had a great experience using Flexed, it was simple to choose the car and set up the lease. My point of contact; Laura has been very helpful throughout the process. When I collected the car it was a very quick process and the car is perfect! I would definitely recommend using Flexed to anyone looking for a short term lease option. Very pleased, thank you!”

Helpful Report

Posted 6 years ago

Hi Antony, Thank you very much for your review. We're pleased Laura managed to find the right car for you and we've passed your comments onto her. :) Kindest Regards, Flexed Team

Posted 6 years ago

“The service was fast, friendly and information was provided clear. No complaints at all.”

Helpful Report

Posted 6 years ago

Hello, Thanks for taking the time to review our service. We're glad to have you onboard! :) Best, The Flexed Team

Posted 6 years ago

“Great communication and flexibility in meeting my requirements.”

Helpful Report

Posted 6 years ago

Hi Craig, Thanks for your lovely review. We're happy we managed to find you the right car! :) Kind Regards, The Flexed Team

Posted 6 years ago

“Very responsive during booking process. Good value for money”

Helpful Report

Posted 6 years ago

Hi There, Thanks for taking the time to review us. To help us improve our service further, could you drop us a private message on what we can do to get the full five stars? :) Thanks The Flexed Team

Posted 6 years ago

“Tom and the team have been amazing! This was my first lease with Flexed and I will be definitely be leasing further cars with them again! The whole process was so smooth and easy! Tom went above and beyond to find the car I was looking for. Thanks again Flexed team!”

Helpful Report

Posted 6 years ago

Hi James, Your kind comments has been passed to Tom and the team you've dealt with whilst arranging your vehicle. Thank you for taking the time to review us. Kind Regards, The Flexed Team

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hi There, Thanks for your review! Kindest Regards, The Flexed Team

Posted 6 years ago

“Tom and the entire Flexed team were wonderful. The team was always responsive, understanding, accommodating, and very friendly. We were very happy with the vehicle and delivery services. We highly recommend Flexed for short-term leases. We did a lot of homework before choosing them and could not be happier. Well done.”

Helpful Report

Posted 7 years ago

Hi Frank, Thanks for taking the time to leave this fantastic review. We appreciate it greatly :) Thanks, The Flexed Team

Posted 6 years ago

“My experience with Flexed was flawless from start to finish. The entire leasing process was effortless, all email communications were polite, clear and warmly friendly. I have no hesitation in recommending their services to anyone who might need them.”

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Posted 7 years ago

Hello Toby, Thanks for taking the time to review us and for your very kind words! Best Regards, The Flexed Team

Posted 7 years ago

“Nice enough but very little follow through, and next to no info given. Very good deal, although car has no extras. Car arrived on empty.”

Helpful Report

Posted 7 years ago

Good Afternoon Karin, Thanks for taking the time to review us, your opinion is appreciated. As a result we have made a small change to our delivery process which we hope will improve the customer experience. Kindest Regards, The Flexed Team

Posted 7 years ago

“Nicola Poole and Laura Marden made leasing a car very easy and enjoyable. They are extremely helpful and kind. They go above and beyond to make things work for you.”

Helpful Report

Posted 7 years ago

Hi Nick, Thank you very much for your positive review! We appreciate it greatly and your comments has been passed to both Nicola and Laura. :) Kindest Regards, The Flexed Team

Posted 7 years ago

Flexed is rated 4.8 based on 984 reviews