Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole ordering experience was made super easy by great service from Mark, Richard and Sarah. Nothing was too much trouble for them and they replied to queries very quickly. Would definitely use this company again.”

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Posted 1 year ago

Hello Rena! That's very kind of you to say! :) Glad you enjoyed our service and if there's anything else we can help you with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Very good service from start to finish Thanks guys John mcfadzean”

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Posted 1 year ago

Hello John! Glad to hear you've enjoyed our service! If there is anything else you may need from us, please do let us know :) Kind Regards, Mark

Posted 1 year ago

“Great service from start to finish Many thanks to all the team at flexhead”

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Posted 1 year ago

Hello John! Glad to hear you've enjoyed our service! If there is anything else you may need from us, please do let us know :) Kind Regards, Mark

Posted 1 year ago

“Flexed helped me arrange a car in under 2 days as I was without a car with short notice. They went above and beyond for me which I am grateful for”

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Posted 1 year ago

Hiya Paul, Glad we got something arranged super quickly for you! If you need anything else, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Thank you Richard Williams very polite, prompt and professional he got me exactly what I needed all in very short notice, answering all of my questions without hesitation! Same to you also Sarah Walker thank you. Make sure you lease the 23 plate Kia Ceed 1.5 turbo in blue…..it’s a dream to drive 💙”

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Posted 1 year ago

Hello Jennifer! Thank you so much for the kind review, glad to hear you've enjoyed our service and if you ever need us again in the future - please do not hesitate to call! Thanks Mark

Posted 1 year ago

“Extremely helpful throughout the process And very pleased with the car including handover.”

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Posted 1 year ago

Hello Michael, Thank you for the kind review, glad to hear you're pleased with the car. Kind Regards, Mark

Posted 1 year ago

“Excellent Service. And a very helpful staff.”

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Posted 1 year ago

Hello there! Thanks for the 5 star review :) Kind Regards, Mark

Posted 1 year ago

“The process was very straight forward, simple and fast. The Flexed team were great at diligently responding and following up. Special call out for Sarah and Jordan who were both brilliant and took full responsibility for the forms and documents. Overall a brilliant experience and one I will repeat and recommend. JK (Hertfordshire)”

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Posted 1 year ago

Hello Jay! Thanks for the kind review and the recommendation. Glad you enjoyed our service! Thanks, Mark

Posted 1 year ago

“The pre-arrangements were excellent with prompt and efficient booking service. Collecting the car could have been better. The garage is very far out of town and a complementary collection from the station would have been a nice idea. The car had many sun-dried spots so a full inspection of the body-work was not possible but the agent was quite thorough and offered to wash the car again if I had time, which I didn't. I was told the car was low on petrol and just had to return it with the same amount of petrol - little did I realize it was almost empty and within a few minutes the warning sound of a low tank was sounding, I had no idea how far I could travel and where the nearest garage was - this was a major service failing. I was worried I would run out of petrol but fortunately stumbled across a filling station before too long. ALL CARS SHOULD BE SUPPLIED WITH A FULL TANK!!! I am happy with the quality of the car provided but the handover let the company down badly.”

Helpful Report

Posted 1 year ago

Hello Ian, Thanks for the feedback regarding your recent experience. We've just moved to our new site so we're still working out the kinks. However are only 2.6 miles away from York Station and you can reach us by bus or taxi which shouldn't take longer than 10 minutes. We have trialed collections from the train station, but with how often trains get canceled or delayed, it did prove to be quite challenging to organise drivers around this. All our cars should have a minimum of 1/4 tank which will grant about 100 miles. However we are right next door to a big tesco if anyone that comes and collects lives further afield. So we have taken this feedback on board. Thanks, Mark

Posted 1 year ago

“Sarah Walker made this one of the easiest experiences I have ever had. She needs to be commended for not only the professional manner in which processed my application but her kind nature in which she dealt with me.”

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Posted 1 year ago

Hello Adam, We are very lucky to have Sarah as part of our team! Thanks for choosing us and if there's anything else we can help with, do let us know. Kind Regards, Mark

Posted 1 year ago

“Great service always provided by the great team. always quick to help and make everything run smoothly.”

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Posted 1 year ago

Hello Mariam, It's good to see you again! Thanks for using us and if there's anything else we can help with, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Very happy with the setup and delivery of the car.”

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Posted 1 year ago

Hello Paul, And we're very happy to have you onboard :) Thanks for the kind review. Kind Regards, Mark

Posted 1 year ago

“Service was easy and as promised. Would recommend!”

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Posted 1 year ago

Hello Anthony, Thank you for the kind review - hope you enjoy the new motor! Kind Regards, Mark

Posted 1 year ago

“Great service from initial enquiry through ordering and delivery. Lovely new car delivered at a good price. Thank you”

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Posted 1 year ago

Hello Grant! Thank you for taking the time to review your recent experience with us. Glad you enjoy the car! Kind Regards, Mark

Posted 1 year ago

“The most efficient, fast and unbelievable service! Great customer service.”

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Posted 1 year ago

Hello Vivienne! Aww - thank you so much! Glad to have you onboard :) Kind Regards, Mark

Posted 1 year ago

“Flexed staff make the process so easy and offer great advice all the way through the process. Would definitely recommend.”

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Posted 1 year ago

Hello! Thanks for the 5-stars and the recommendation. Hope you enjoy the car! Kind Regards, Mark

Posted 1 year ago

“I had a lot of questions because its the first time I've used Flexed, and as I live in Australia, I was concerned that I might not have enough time to get it all organised, sign the paperwork, transfer the funds etc before I got on the plane. Shawn and Sarah reassured me that things were in place and sent me the information early so I had a chance to review it properly before I left. Picking up the car was easy and they were well organised for a straightforward collection. Staff have been friendly, responsive and helpful. The car is new, clean and in good condition. I am pretty happy so far. Mark.”

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Posted 1 year ago

G'day Mark! Thank you so much for taking the time to write a review about your recent experience with us. We're extremely happy to have you on board and I have passed your kind comments onto Shawn and Sarah. If there is anything else you may need from us, please do let us know. Kind Regards, Mark

Posted 1 year ago

“We needed a car fairly quickly and to put it simply, Tom and Sarah were brilliant. they did everything they said they would in double-quick time. My car arrived earlier than I expected, delivered by two very polite Professional chaps. If you need a car, use this company.”

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Posted 1 year ago

Hello Anthony, Thank you so much for such a glowing review! I've passed your kind comments onto Tom and if you need anything else from us, please do let us know. Kind Regards, Mark

Posted 1 year ago

“Really helpful, flexible and kept me informed of where the process was up to at all times. Car arrived just as planned and the customer services team were just great to deal with.”

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Posted 1 year ago

Hello Andrew! Thank you so much for the kind words, glad to learn you've enjoyed your recent experience with us! Kind Regards, Mark

Posted 1 year ago

“Car arrived on time. Weirdly only a few weeks old but with damage (all noted) and 6 k on the clock! Also car was dirty inside and out so had to get it cleaned where two large unlisted stone chips on the bonnet were now apparent. Other than that all OK so far.”

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Posted 1 year ago

Hello Ian, Apologies for the handover of the vehicle that is not up to our usual standard of service. I'll ask your account manager to get in touch regarding that and if there's anything we can do. Other than that, glad you enjoyed our service. Kind Regards, Mark

Posted 1 year ago

Flexed is rated 4.8 based on 984 reviews