Flexed Reviews

Name: Flexed
Rating: 4.80

4.8 Rating 984 Reviews

97 %

of reviewers recommend Flexed

4.8

Based on 984 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was great, support was great and they got me sorted very quickly Thanks to all involved”

Helpful Report

Posted 3 years ago

Hello Alexander! Great to have you on board and thank you so much for the full 5-star review!! If there's anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Leasing procedures quick and easy. Car wasn't clean on delivery. Satellite navigation system was disabled. Not impressed that this item was not available as its within the specification of the vehicle. Understandable on a short hire but this is aong term lease. I've mailed this complaint and to date haven't had a response.”

Helpful Report

Posted 3 years ago

Hello Kenneth, Thanks for taking the time to review your recent experience with us and your new car. I believe Claire Bruce emailed you on the date of the collection - can you confirm if you have received her email? With new deliveries, we use a 3rd party supplier in which the car is valeted before it gets collected from our site and should be clean on arrival. If this is not the case, please can you send through proof and we will credit for a valet accordingly. Secondly, the car which was ordered does not come with Satellite Navigation as standard. If you do wish to have a car with Sat Nav, we could look at swapping you into a different vehicle. Alternatively, the car does come standard with SmartLink+ which you can sync and pair any Android or Apple smartphone into the centre screen via USB and will allow you use of Sat Nav, Messages, Media Player and Contacts List. Please let us know if you'd like a demonstration over the phone to use this feature! Kind Regards, Mark

Posted 3 years ago

“thank you, everything was fast and smooth”

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Posted 3 years ago

Hello! Thanks for taking the time to leave a full 5-star review, glad you found us fast and smooth! :) Kind Regards, Mark

Posted 3 years ago

“I leased a car from Flexed at short notice. The staff were helpful and friendly, the process was quick and efficient. The car was delivered on time.”

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Posted 3 years ago

Hi Philip! Wow - thank you so much for the kind review! We're glad to learn we've got you sorted into a car so quickly - if there's anything else that we can help with, please do let us know. :) Kind Regards, Mark

Posted 3 years ago

“Excellent quality of service”

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Posted 3 years ago

Hello John, Thanks for taking the time to review our services, glad we earned the full 5-stars! Hope you enjoy the new car and if there's anything else we can help with, do let us know. :) Kind Regards, Mark

Posted 3 years ago

“I recently arrived from Australia and finding a car rental and insurance that allowed Aussie licenses was proving difficult. I then found Flexed online, reached out to their sales team and the rest was a walk in the park. The service was fantastic and the car was delivered to my door in Kent on the agreed date. Thanks Flexed team, having a car makes it so much easier when shopping for all the things you need to build a home. Cheers, Chris”

Helpful Report

Posted 3 years ago

Hello Chris, Thanks for taking the time to review your recent experience with us, we're extremely happy to learn that it's been positive and glad we could get you sorted in one of our cars! If there's anything else that we can help with, please do let us know. :) Kind Regards, Mark

Posted 3 years ago

“The whole system was very smooth and I am very satisfied with the car.”

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Posted 3 years ago

Hello Michael, Thank you so much for the full 5-stars!! We're extremely glad to have you on board and wish you many happy miles in your new car :) Kind Regrds, Mark

Posted 3 years ago

“Thanks to Nicola Poole and Jordane Thompson car sorted out at very short notice, an efficient and professional service. Thanks”

Helpful Report

Posted 3 years ago

Hello Chris, Thanks for taking the time to review your recent experience with us and we're very glad to learn you've enjoyed the service provided! I've passed your kind comments onto both Nicola and Jordane and if there's anything else that we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Jessica was always available and very prompt in her replies, which was highly appreciated”

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Posted 3 years ago

Hello Ramzy, Thanks for your kind comments they've been passed onto Jessica! Glad you found our service positive and if there's anything further we can help with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Excellent prompt service , all very easy and straightforward”

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Posted 3 years ago

Hello Mike, Thanks for your kind comments, we're glad to learn that you've enjoyed our service! Should you need anything else in the future, please don't hesitate to contact us and we'll be more than happy to assist. Kind Regards, Mark

Posted 3 years ago

“Brilliant costumer service! Did the first preparation to lease a car on Monday and it got delivered to my home on Friday Morning. I asked for some quite specific specs i would need in my car and they solved that right away for a really reasonable price.”

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Posted 3 years ago

Hello Mr. Gudjonsson, Welcome to Flexed and thank you so much for your kind review and order! Glad we could help and if there's anything else you need please don't hesitate to give us a call. :) Kind Regards, Mark

Posted 3 years ago

“Jordane looked into several options for me for the latest changeover vehicle, matching my requirements. Plenty of choice of automatic vehicles in stock. As always a friendly and professional experience, Nicola is also really helpful with agreements and vehicle checks. A really smooth process, great fleet options, exceptional customer service and good pricing, which is why I have used Flexed for nearly 3 years.”

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Posted 3 years ago

Hello Andy, Thank you so much for your continued custom and we're extremely happy to hear that your latest changeover has been positive throughout! Your kind comments have been passed onto both Jordane and Nicola and we hope you enjoy the new car. Kind Regards, Mark

Posted 3 years ago

“We found ourself in need of a car for 9 weeks, awaiting a motability car for the adults with severe learning disabilities for whom we care. We made our first initial enquiry with Flexed on the Tuesday, and collected the brand new lease vehicle from York at Friday lunchtime. Jordan handled the transaction very smoothly, and Nicola helped us tie up the necessary paperwork, both were friendly and very helpful. Pickup was very quick and easy ....”

Helpful Report

Posted 3 years ago

Hello Christopher, Thank you so much for taking the time to leave a review. Likewise, you've been an absolute pleasure to deal with and we're very happy to learn that we could get something organised so quickly to avoid any issues with your work. Your kind comments have been passed onto both John and Nicola and if there is anything further we could assist with, please do let us know. Kind Regards, Mark

Posted 3 years ago

“Quick responses. Very useful. Happy to assist.”

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Posted 3 years ago

Hello Danyaal, Thank you so much for the 5-star review! Glad we could help and hope you enjoy the new car :) Kind Regards, Mark

Posted 3 years ago

“Quick responses. Very useful. Happy to assist.”

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Posted 3 years ago

Hello Danyaal, Thank you so much for the 5-star review! Glad we could help and hope you enjoy the new car :) Kind Regards, Mark

Posted 3 years ago

“The whole process was faultless and everyone I dealt with was very helpful and quickly dealt with all of my questions.”

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Posted 3 years ago

Hello Frederick, Great to hear from you, we're very glad to learn that you've enjoyed our services and we hope you enjoy the new car! Kind Regards, Mark

Posted 3 years ago

“Jordan was great to deal with and always on hand if I had any queries. Car supplied was brand new with only 6 miles, which when compared to other companies that were offering cars over a year old was much better. Couldn’t recommend Jordan and the team more for any short-term leases!”

Helpful Report

Posted 3 years ago

Hello Samrinder, Thank you so much for your kind comments and for reviewing your recent experience. We're extremely happy to hear that you've enjoyed using our service and your comments have been passed onto Jordan! Kind Regards, Mark

Posted 3 years ago

“From the initial call after reviewing online to car pick up, the service has been professional, friendly and courteous.”

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Posted 3 years ago

Hello Paul, Thank you so much for your kind review, we're extremely happy to have you on board and we hope you enjoy the new car! Kind Regards, Mark

Posted 3 years ago

“Excellent Account service and backup team”

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Posted 3 years ago

Hello Edward, Thanks for taking the time to leave a review, your kind comments have been passed onto the team! Kind Regards, Mark

Posted 3 years ago

“Great service. Very friendly and efficient.”

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Posted 3 years ago

Hi Joe, Thanks for your 5-star review! Glad you enjoy our service. :) Kind Regards, Mark

Posted 3 years ago

Flexed is rated 4.8 based on 984 reviews